The use of databases, electronic bulletin boards, , and the Internet can assist marketers in

tracing buying behavior of customers.

All of the following are disadvantages to the franchisee except

starting a business with limited capital.

What is a SWOT analysis

Strengths, weaknesses, opportunities, and threats.

is the application of moral standards to business situations

All of the following are assumptions of Theory Y except

managers must control workers to achieve organization goals

All of the following are characteristics of McGregor's Theory X except

people have ability to help accomplish an organizations goal

Markets are classified as either

consumer or business-to-business.

Which of the following is not one of the steps in implementing the marketing concept?

All are steps in implementing the marketing concept

Which of the following situations is most likely to increase the United States' productivity?

Increase economic activity being transferred to the Internet

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Introduction to Business

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A compilation of all the intro to business quizzes to be used to study for the final. #Introductiontobusiness #MACU #Mid-AtlanticChristianUniversity

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Questions 83

Answers

1
A contemporary manager who wants employees to have more control over their work might implement
job enrichment or the Theory X system.
MBO or a reward system that emphasizes Theory X.
MBO or job enrichment.
Theory X and Theory Y.
2
Business distributes profits to business owner become household income remove from flow economy
False
True
3
Separation of organizational activities into tasks and asignment of tasks to people is caledjob
enrichment.
enlargement.
organization.
specialization.
4
Females in a market can be classified as
market segmentation.
a classified market.
a market segment.
a marketing mix.
5
Reinforcement theory is on the premise that behavior that is rewarded is likely to be repeated
False
True
6
Basic management functions are planning, organizing, leading and motivating, and controlling
True
False
7
Questions capitalist economy: what to produce how to produce who should produce when to produce
True
False
8
Business-to-business markets include all of the following except ____ markets.
reseller
institutional
governmental
financial
9
F. Taylor made most significant contribution to management practice with the Hawthorne studies
True
False
10
Marketers interested in discretionary income cause consumers have the most choice in spending
True
False
11
The use of databases, electronic bulletin boards, , and the Internet can assist marketers in
creating brand loyalty with their customers
tracing buying behavior of customers.
comparing their product with other products.
deciding when to implement a particular pricing strategy.
12
Voluntary association of two or more people as co-owners of business is known as a partnership
True
False
13
If authority is concentrated at top level of management, the organization is decentralized
False
True
14
All of the following are disadvantages of corporations except
perpetual life.
expensive formation.
heavy government regulation.
double taxation.
15
All of the following are disadvantages to the franchisee except
a fee for advertising.
continuing royalty fees.
starting a business with limited capital.
a loss of control.
16
The following are factors that affect the level of ethical behavior in an organization except
moral values.
demographic factors.
opportunity.
individual factors.
17
A business provides goods and services in exchange for sales revenues.
True
False
18
The span of control is the number of subordinates who report directly to one manager.
True
False
19
What is a SWOT analysis
Stock, warehouse, officials, truck
Strengths, weaknesses, opportunities, and threats.
Survival, weep, oppressors, teach.
20
Business ethics
is the application of moral standards to business situations
is laws and regulations that govern business.
do not vary from one person to another.
is well-defined rules for appropriate business behavior.
21
All of the following are assumptions of Theory Y except
work is an important part of people's lives.
people will work toward goals to which they are committed.
organizations do not make full use of their human resources
managers must control workers to achieve organization goals
22
All of the following are characteristics of McGregor's Theory X except
people dislike work and try to avoid it.
people have ability to help accomplish an organizations goal
people are concerned mainly with security.
people must be led because they have little ambition.
23
About half of small businesses are in the production industries.
False
True
24
Partnership that is owned and managed like a corporation and taxed like a partnership is called
master limited partnership.
domestic partnership
limited-liability company.
limited partnership
25
Maslow's theory explains how to motivate people with money.
False
True
26
Products in monopolisticaly competitive market are similar in nature and will satisfy same need
False
True
27
More than half of this century's technological innovations came from small companies.
True
False
28
A strong sense of accomplishment probably satisfies which level of need?
Physiological
Social
Esteem
Self-actualization
29
All of the following are parts of strategic market planning except
selecting a target market.
assessing the marketing environment.
developing a new package.
formulating detailed marketing objectives.
30
Markets are classified as either
consumer or business-to-business.
producer or consumer.
reseller or consumer.
governmental or institutional.
31
Which of the following is not one of the steps in implementing the marketing concept?
All are steps in implementing the marketing concept
Obtaining information about existing and potential customers
Obtaining new information about effectiveness of efforts
32
A plant manager for National Manufacturing Company is what level of management? ____ manager.
executive
top
middle
functional
33
in a market a group of individuals that share common characteristics is called a target group
True
False
34
Internal and external data should be collected for a marketing information system
when needed.
continually.
periodically.
at the end of each month.
35
Broad set of plans outlining alternative courses of action when problems develop is a strategy.
True
False
36
Which of the following situations is most likely to increase the United States' productivity?
Increasing minimum wage
More unemployment benefits
Increase economic activity being transferred to the Internet
Decreased production of goods
37
Goodwill Industries is an example of a(n)
S-corporation.d.
cooperative.
LLC.c.
not-for-profit corporation.
38
When the matrix structure is used, employees report to more than one supervisor.
True
False
39
Marketing activities with time place and possession utility account for _ consumer dollar spent
one-half
one-third
one-fourth
ten cents
40
The gross domestic product and the producer price index measure the same economic factors
True
False
41
Ways in which consumers affect American business include all the following except
purchasing goods and services.
providing the resources necessary for production.
providing the labor necessary for production.
taxing goods and services.
42
In a SWOT analysis, opportunities are considered external to the organization.
True
False
43
The weakness of one partner may be offset by another partner's strength.
True
False
44
Job security health insurance safe working conditions are characteristics of which needs level
Safety
Self-actualization
Physiological
Esteem
45
When a manager has a choice positive reinforcement should be used before negative reinforcement
False
True
46
Common titles for middle managers are office managers and supervisors.
True
False
47
___ is called the first management function because all other management functions depend on it
Leading
Planning
Controlling
Organizing
48
Buying behavior is defined as decisions and actions of people buying and using products
False
True
49
Many entrepreneurs lack the management skills required to run a business.
True
False
50
Leadership can best be defined as the ability to
relate to others.
influence others.
generate reasonable solutions to problems.
deal effectively with others.
51
The purchaser of a franchise is called the franchisee.
False
True
52
Functions a manager performs planning, solving problems, leading and motivating and controlling
True
False
53
Knowledge of business systems + technical skills gives an applicant advantage looking for a job
True
False
54
If violations of ethical codes are dealt with ____ opportunity to be unethical will be reduced
on a case-by-case basis (depends who did it)
frequently and severely
leisurely and lightly
firmly and consistently
55
The purchase of one corporation by another is called a merger.
False
True
56
According to Theory Y by McGregor, managers think people
dislike work and try to avoid it.
have the ability to help accomplish an organization's goals.
must be led because they have little ambition.
are concerned mainly with security.
57
Motivation, morale, and satisfaction of employees' needs are interrelated.
True
False
58
Time, place, and possession utility have no real value in terms of money.
False
True
59
Unlike a person, a corporation exists only on paper.
True
False
60
Frederick Taylor's research led to the emergence of scientific management, which is defined as
scientific principles to the management of work and workers
eliminating waste and inefficiency at work.
researching optimal tools for motivating employees.
the study of management using a scientific approach.
61
Delegation is the act of distributing work and power to subordinates.
True
False
62
According to Theory X by McGregor, managers assume that employees
do not naturally like work.
seek out and accept responsibility.
have the potential to accomplish organizational goals.
dislike work and need to be controlled
63
What role if any does the government verses the church have in regards to social responsibility
The church has no role in social responsibility
Government must stay out of church in social responsibility
The socioeconomics
Consumerism
64
Which of the following is not one of the four basic forms of organizational structure?
Line
Line-and-staff
Matrixc.
Informal
65
A person who risks his or her time, effort, and money to start and operate a business is called
profit taker.
free-market specialist.
entrepreneur.
intrapreneur.
66
Corporation organized to provide social educational, religious, or other nonbusiness service is
quasi-government corporation
S-corporation.
a. merger
not-for-profit corporation
67
Motivation tool that tries to provide workers with more tasks and more control over these tasks
compressed work schedules.
job rotation.
job enrichment.
employee participation.
68
SBA stands for
Special Business Agency.
Small Business Administration.
Society for Business Alliances
Special Business Association.
69
The power of a good or service to satisfy a human need is called utility.
False
True
70
Because of unlimited liability, it is easy for sole proprietors to borrow large sums of money.
False
True
71
Buying behavior is divided into two categories including
internal and external.
discretionary and disposable.
consumer and business.
personal and professional.
72
Social responsibility
has little or no associated costs.
become less important as business become more competitive
is costly but provides benefits to society and the business
can be expensive and provides little benefit to a company
73
Types of businesses attracting small business are grouped into service, distribution, financial
True
False
74
Company with a __, a manager is most likely to spend lotsa time watching and working employees
narrow span of control and tall organizational height
wide span of control and a tall organizational height
flat organizational height and a wide span of control
narrow span of control and flat organizational height
75
Price of a product increases the amount of product a producer is willing to supply increases
False
True
76
Herzberg thought a state of complete satisfaction was common among employees.
False
True
77
The assumptions underlying Theory X generally agree with concepts of scientific management
True
False
78
A key technique for increasing employee motivation is
modification of expectations.
behavior modification.
scientific management.
EEM.
79
The Pinto was known to catch on fire when rear-ended. What right was taken away from consumers?
Safety
be protected.
choose.
be informed.
80
A company generally needs more than ____ employees in order to be considered large.
500
1,000
100
300
81
____ is all activities undertaken to protect the rights of consumers.
Caveat emptor
Lobbying
Bill of rights
Consumerism
82
Few Americans take advantage of their freedom to start a business.
False
True
83
Which of the following issues will not be a challenge for our economy in the years to come?
How can we preserve the benefits of competition
Personally invest profits stock market cause strong economy
Meeting the challenges of managing a culturally diverse work
Encourage economic growth while conserving natural resources

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