Review of CRM and Product Branding

Ebay sells auction items online for customers. Which service marketing mix component is this?

Panasonic stopped manufacturing VCR's. This is an example of which type of product adjustment?

Coke Zero is a popular, well-branded product. This is an example of which type of branding?

Nike and Apple brought music and exercise together when they developed the Sports Kit. 

Burial caskets, accident insurance and a new type of gadget are what type of consumer products?

Ted bought a new lawn mower at a home improvement store. What type of consumer product is this?

Pepsi decided to change its Gatorade product to improve the taste. Type of product adjustment?

Amy bought milk and bread at the grocery store. What types of consumer products are these?

A local car repair shop is known for its service, dependability, and accuracy. 

Verizon offers discounts to long- established customers in order to solve a problem. CRM Stage?