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Duplicate of Medical Assisting Exit Exam
Duplicate of Medical Assisting Exit Exam
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Medical assisting exit exam from Carrington Phoenix North
Flashcards
192 cards
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Practice quiz
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Questions
192
Answers
1
All of the following are part of a medication order EXCEPT
form of drug
who dispenses the medication
route of administration
name of drug
2
Which body system does the acronym PERRLA refer to?
gastrointestinal system
respiratory system
nervous system
cardiovascular system
3
When stressed, we may exhibit all of the following EXCEPT
anxiety
anger
depression
objective thinking
4
color coding medical records assists with each of the following EXCEPT
removing inactive files
increasing the ability to identify filing errors
increasing efficiency with filing
identifying a patient's diagnosis
5
The act of evaluating the urgency of a medical situation and prioritizing treatment is known as
screening
empathy
diagnosing
trauma
6
which of the following is NOT vital resume information?
home address
date of birth
work experience
education
7
In order to track inventory in an office, the most appropriate type of software to use would be
spreadsheet
word processing
billing
EMR
8
Which manner of dress is appropriate for an interview?
a medical assistant uniform
casual clothing
evening makeup
neat business attire
9
Which term describes a reason why a medication should NOT be administered?
potentiation
cross tolerance
contraindications
side effect
10
calls made to a patient's home in order to collect money owed to a practice are regulated by
the truth in lending act
CLIA
the fair debt collection act
the AMA
11
which type of resume highlights one's special qualities?
targeted
concise
chronologic
functional
12
which of the following tasks is NOT assigned to the HR manager?
creating office manuals
providing employee training
hiring and firing personnel
performing employee evaluations
13
Which of the following diseases is sexually transmitted?
ovarian cancer
cervical cancer
pelvic inflammatory disease
prostatitis
14
Hypodermic needles are most appropriate for what?
allergy injections
aspirations
insulin administration
intramuscular and subcutaneous injections
15
when taking a telephone message, everything BUT the following should be included:
reason for call
diagnosis of the patient the message is about
full name of person leaving message
time and date of call
16
Which of the following would NOT be considered an intentional tort?
assault
fraud
defamation of character
negligence
17
Homeostasis refers to what?
a complete procedure
rapid heart beat
a sterile environment
internal equilibrium
18
Which term means difficulty breathing?
bradypnea
Apnea
Dyspnea
eupnea
19
which of the following is a progressive degenerative disease of the liver?
Cirrhosis
Hepatitis B
Hepatitis A
Hepatomegaly
20
Best practices with manual bookkeeping involve all EXCEPT
writing numbers clearly
writing with red ink
using consistent methods
double checking all math
21
A medication that increases the amount of urine excreted by the body would be classified as
muscle relaxant
vasopressor
diuretic
antiemetic
22
the type of injection that is administered at a 90 degree angle is
intramuscular
subcutaneous
inhaled
intravenous
23
Which of the following substances is NOT a normal component of urine?
ammonia
urea
water
blood
24
provider asks you to provide a patient with samples of a new medication, you are
prescribing medication
compounding medication
dispensing medication
administering medication
25
How are claims managed when both parents are covered by health insurance?
the father's plan is always primary
the mother's plan is always primary
claims 4 the family are paid according to the birthday rule
double benefits are paid for the children
26
Which legal principle is violated when an MA practices outside his/her training
standard of care
public duty
consent
privacy rights
27
E codes in the ICD book are used to identify
cardiovascular diseases
morphology
accidents
wellness related procedures
28
the most common disorder of the urinary system is
cystitis
glomerulonephritis
urinary tract infection
renal calculi
29
a block letter style includes
centered address, signature line, and first paragraph
all components centered
centered paragraphs with all other components at the left
all components starting at the left margin
30
Which genetic disorder is characterized by mental retardation?
down syndrome
sickle cell anemia
huntington's disease
cystic fibrosis
31
Who is the most important member of the health care team?
the patient
the MA
the provider
the nurse
32
Which is a major disadvantage of NOT seeking care for an illness until it becomes advanced
denial postpones the inevitable
the family can prepare without frightening the patient
pain management and treatment may not work as well
the patient does not have time to deal with death
33
someone who has done damage to another person or their property, what law is this under
breach of contract
statute
tort
case
34
Which of these positions is used for the treatment and examination of the back and buttocks?
dorsal recumbent
prone
lithotomy
supine
35
providers' fees are generally set by each of the following EXCEPT
customary
reasonable
insurance
usual
36
All of the following are acceptable wrappings for autoclaving EXCEPT
muslin
plastic pouches
aluminum foil
paper wrapping
37
Jones's insurance requires that she pay $400 before services. The $400 would be referred to as
coinsurance
a co payment
a deductible
a premium
38
Redirecting a socially unacceptable impulse into one that is socially acceptable is called
sublimation
regression
denial
repression
39
A person who is injured on the job may be covered by
CHAMPUS
Medicaid
HCFA
workers' compensation
40
Which of the following helps an MA to manage time well?
asking pts to jot down their complaints in their charts
reading email while answering pt calls
asking pts to email rather than call with questions
identifying priorities
41
A chemical that is extremely flammable would be given a safety rating of
4
2
3
1
42
An individual with a blood type O positive is considered
a universal recipient
able to donate only to ppl with O positive blood
ineligible to donate
a universal donor
43
What is the primary purpose of managed care plans?
to control patients' access to providers
to provide comprehensive heath care at a reasonable cost
to provide acute care only
to allow patients to manage their own care plans
44
the congenital disorder that involves one or more vertebrae that don't close is called
spina bifida
cerebral palsy
muscular dystrophy
hydrocele
45
Which is a critical issue regarding the use of a fax machine in a medical office
the time required to train personnel
compromised confidentiality due to access by unauthorized p
the speed at which the machine works
the clarity of the documents received
46
Which statement is accurate regarding Americans with Disabilities Act (ADA)
The ADA applies only to medical practices and health care
The ADA applies only to state/federal government agencies
The ADA applies only to businesses with 15 or more employees
The ADA applies to all business
47
which of the following is an important aspect of verbal communication?
appearance
body language
gestures
tone of voice
48
Muscular movements that are out of conscious control ( e.g., the heart beating) are called
involuntary
antagonist
agonist
voluntary
49
the stage of grief in which patients attempt to make promises to change their situation
denial
anger
depression
bargaining
50
Which term describes false and malicious "writing" about another that constitutes defamation
slander
assault
invasion of privacy
libel
51
when performing screening, the MA must
allow patients to determine their own needs
diagnose patients' symptoms
schedule patients in order in which they arrive
prioritize patients' needs
52
Which is NOT a step in controlling bleeding from an open wound on the arm?
wrapping the wound tightly
disinfecting the area
elevating the arm
applying direct pressure
53
A person with a hypersensitivity to a bee sting may go into
respiratory shock
seizures
cardiac arrest
anaphylactic shock
54
Which of the following statements about medical asepsis hand washing is accurate?
MAs should turn the faucet on with a clean, dry paper towel
MAs should turn off the faucet with a used paper towel
MAs should scrub up to their elbows
MAs should hold their hands upward
55
which of the following is NOT considered a part of negligence
damages
direct cause
denial
duty
56
What is the highest level in Maslow's hierarchy of needs?
esteem needs
self-actualization
safety needs
love needs
57
The AAMA code of ethics for MAs includes statements about each EXCEPT
continuing education
honor
improving community
supervising provider
58
A medication that is ordered to be delivered in a sublingual route would be
placed in the cheek
swallowed
placed under the tongue
inserted into the rectum
59
which payroll forms must be submitted to the Social Security Administration each year?
1099
W6
W4
W2
60
Which type of pathogen causes mumps, measles, and chickenpox?
Bacteria
Viruses
Rickettsiae
Parasites
61
When preparing a check to a supplier, the MA should
reconcile the bank statement
endorse with "for deposit only"
record the payment on the correct ledger card
verify the expense has been approved
62
A burn that has penetrated to the bone would be considered
full thickness
superficial
75%
100%
63
The "base" of a medical word is called the
suffix
combining form
prefix
root
64
Pediatric medication dosages are figured based on the child's
age
height
weight
gender
65
What must happen when more than one policy pays on a claim?
co pay
coordination of benefits
coinsurance
deductible
66
Which of the following is used as a contrast medium for a radiographic lower GI exam
A barium enema
Iodine salts
Air
A barium swallow
67
licensing for health care professionals, health dept. regulations are examples of
civil law
contract law
administrative law
criminal law
68
Which of the following is a characteristic of a malignant tumor?
irregular shape
slow growth
encapsulation
smooth borders
69
Use of alcohol based hand rub is acceptable in which of the following situations?
before and after eating
before and after using the restroom
after contact with body excretions
following processing of microbiologic specimens
70
Which infection control guidelines are used by all health care professionals for all patients?
OSHA guidelines
Standard Precautions
Universal Precautions
Body substance isolation guidelines
71
A durable power of attorney document indicates
consent for surgical treatment
what organs a pt would like to donate
Do Not Resuscitate orders
who the patient would like to make decisions for him
72
Which type of manual identifies the specific methods for performing tasks?
policy
benefits
training
procedures
73
Which governmental agency requires employers to ensure employee safety concerning exposure
USPS
OSHA
HCFA
CDC
74
Which of the following are used in conjunction with CPT codes?
E codes
Modifiers
injury codes
V codes
75
Materials Safety Data Sheet (MSDS)
must be assembled and maintained
briefly explains the level of risk for each product
commends manufacturers
is used for training programs only
76
The mineral that is important for the formation of bone tissue is
iron
magnesium
zinc
calcium
77
Manually posting charges usually involves each of the following EXCEPT
ledger card
HCFA 1500
account summary
day sheet
78
which of these interviewing tips is accurate?
think carefully before answering questions
do not as questions as you may appear confused
give lengthy answers to all questions
answer questions "off the cuff"
79
A medical assistant must NEVER
perform a venipuncture
imply that he or she is a nurse
give a medication after a direct order from the provider
perform a lab test
80
Appropriate first aid for a pt with a case of acute frostbite would include
immersing the area in warm water
warming the area by creating friction
applying debriding necrotic tissues
immediately raising the pt's core body temp
81
Which of the following statements is accurate regarding vitamins?
A, B, D, and E are fat soluble
Vitamins are needed in large quantities
vitamins are simple molecules
B and C are water soluble
82
V codes in the ICD book are used to identify
neurologic diseases
wellness related procedures
morphology
accidents
83
You are a MA in a ambulatory care facility, an emergency situation arises, what should you do?
call 911
notify the provider
assess the patient
give first aid
84
Robby is coming down with chickenpox but does not have any symptoms yet, he is now at the
declining stage
acute stage
prodromal stage
incubation stage
85
which conditions is most frequently related to the repetitive use of a computer?
eyestrain
lower back pain
fatigue
carpal tunnel syndrome
86
Which type of check is used most often for writing payroll checks?
voucher check
money order
certified check
cashier's check
87
which of the following statements about completing an employment application form is accurate?
complete the application quickly
using either a pen or pencil is acceptable
write "see resume"
following instructions is very important
88
When alphabetizing and assigning units for filing order, titles are considered
as the third indexing unit
as the first indexing unit
as part of the last name
as a separate unit at the end
89
The sac that covers the heart is referred to as the
endocardium
pericardium
epicardium
myocardium
90
In order to accurately locate an ICD code, which section of the book would you use first?
Volume II
appendix
Volume III
Volume I
91
The provider you are working with asks you to place a bandage just proximal to the knee
on the back of the knee
on the front of the knee
just above the knee
just below the knee
92
Meaningful use of health information technology is a term for
family coordination
reimbursement purposes
rules and regulations
eligible patients
93
Which of the following would be considered a commercial form of health insurance?
workers' compensation
blue cross/ blue shield
Medicare
Medicaid
94
The metric prefix which refers to one-millionth of a unit
micro
meter
gram
kilo
95
Which of the following is information about a medication that is NOT found in the PDR?
dosage and administration route
generic name
precautions
the shape of the pill
96
Which of the following is NOT a portion of the large intestine?
ascending colon
cecum
duodenum
transverse colon
97
which federal law requires employers to verify the right of employees to work in the U.S?
Immigration Reform Act
equal pay act
fair labor standards act
civil rights act
98
An X-ray study that is shot from the back of the person toward the front
lateral
AP
transverse
PA
99
Advanced Beneficiary Notices must be used for pts with what type of insurance
TRICARE
blue cross/blue shield
Medicare
Medicaid
100
casts found in urine are formed from
carbohydrates
proteins
calcium
lipids
101
Which statement accurately describes ethics?
a personal moral philosophy of right and wrong
a code of minimal acceptable behavior
the state's legal standards established for a profession
the federal legal standards established for a profession
102
a medical professional who is convicted of nonfeasance would have
performed a duty outside her scope of practice
violated confidentiality
failed to perform necessary treatment
performed an illegal act
103
Each of the following is objective information EXCEPT
patient's complaint
lab data
prescribed treatment
diagnosis
104
Appropriate treatment for an acute sprain or strain would include all BUT which
range of motion
ice
elevation
rest
105
What condition is characterized by an abnormal thickening and hardening of the skin?
melanoma
psoriasis
acne
scleroderma
106
In managing practice finances, an adjustment would be used for
recording payment
recording charges
indicating accounts turned over to collections
indicating discounts or write offs
107
which of the following is true of HIPAA?
health care facilities should appoint a privacy officer...
regulations do not apply to pts seeking care under governmen
hospitals are prevented from releasing homicide..
students performing internships may not access computer sys.
108
After an interview, the applicant should
promptly send a follow-up letter
telephone after 3 days to check the status of application
send a lavish thank you letter
telephone to say thank you
109
A policy manual should include all of the following EXCEPT:
evaluation schedules
employment practices
wage and salary scales
insurance billing techniques
110
PPE should always be used in each of the following situations EXCEPT
taking vital signs
performing venipuncture
handling or processing a urine specimen
assisting with surgical procedures
111
Which of the following is an advantage of accepting credit cards in an ambulatory care setting?
they money is available to the practice within 1 day
maintaining pt confidentiality is not a problem
there are no fees to be paid by the practice
credit cards eliminates having to file insurance claims
112
Pt weighs 130lbs, convert to Kg, there is 2.2 lbs in 1 kg. How many kg does this pt weigh?
286 kg
.07 kg
59.09 kg
260 kg
113
The type of immunity that is developed from being vaccinated is
artificially acquired active immunity
naturally acquired passive immunity
naturally acquired active immunity
artificially acquired passive immunity
114
Diseases caused by which type of pathogen are treated by antibiotics?
fungi
bacteria
parasite
virus
115
Which of the following information is considered to be public domain?
a person's past drug addiction
a person's sexual preference
a person's police record
a person's HIV positive status
116
which statement is accurate regarding a cover letter?
the purpose of the cover letter is to ask for an interview
it should be bulleted
may be addressed "to whom it may concern"
include list of references
117
What is the role of a computer firewall?
allows outside access to an office comp but not to databases
limits potential damage from viruses
protects the computer in the event of a fire
does not allow outside computers access to your computer
118
Why are accurate medical records legally important?
they assist in controlling health care costs
they are needed to provide referrals
they are written documentation used to prove pt care
they are essential to quality pt care
119
statutes of limitation apply to everything but
murder
malfeasance
fraud
negligence
120
The goal of the National Health Information Network is to create a
standard for computer hardware in health care facilities
unified EMR for all health care facilities
system for exchange of health care information
method of communicating EMR software program options
121
which of the following is the best networking resource for recruiting new personal?
family and friends
newspapers
patients
current employees
122
What is the key to having an effective scheduling system?
accommodating pt preferences
tailoring the system to the type of practice
accommodating the requirements of the insurance claims
customizing the system to the type of practice
123
A worker who is exposed 2 bodily fluids thru an accidental needlestick should immediately flush
with water
with alcohol
with peroxide
with bleach
124
accounts receivable refers to
petty cash expenditures
money owed to a practice
money owed by the practice
money collected by a practice during the day
125
A medical office that transmits info over a wireless network must ensure that
allows the provider to transmit info while doing pt visits
the network meets HIPAA guidelines
can be accessed by the appropriate insurance companies
allows staff to transmit info from home
126
A medication that is classified as an expectorant would have what effect?
prevent coughing
dilate bronchi
decrease nausea
increase the amount of mucus being expelled
127
All of the following statements about Good Samaritan laws are true EXCEPT
no matter what level of training, providers must do every...
providers must act in a reasonable and prudent manner
the conditions of these laws vary in each state
these laws don't provide legal protection to on duty care...
128
Parenteral medication is administered via
the mouth
an injection
the skin
inhalation
129
Which of the following is NOT an important quality for an MA?
flexibility
ability to work as a team member
ability to delegate
initiative
130
The yellow portion of the safety warning label indicates which of the following?
health hazard
fire hazard
biohazard level
chemical instability
131
The certifying board of which organization awards the CMA credential?
RMA
AMT
AAMA
ABHES
132
A drug that increases the effect of another has which type of effect?
synergistic
local
remote
topical
133
Which scheduling system assigns two pts to the same time?
clustering
stream
open hours
double booking
134
Which of the following is NOT a component of the physical examination of urine?
Color
Volume
specific gravity
pH
135
The type of joint that allows for the greatest range of motion is the
ball and socket
cartilaginous
hinge
suture
136
An elevation of which blood cell count indicates the presence of inflammation in the body?
hematocrit
white blood cell differentiation
erythrocyte sedimentation rate
total hemoglobin
137
A prescription that indicates a medication should be administered "OD" would go where?
right eye
left ear
left eye
right ear
138
Which term describes an infection of the middle ear?
Otalgia
Otitis externa
Otitis media
Otorrhagia
139
All of the following statements about shock are accurate EXCEPT
the patient's pulse becomes rapid and weak
the patient's blood pressure increases
there is inadequate circulation to body parts
the MA can administer meds as ordered by the provider
140
Johnson's insurance will not pay for treatment for his asthma because he had it prior to policy
exclusion
subjective condition
preexisting condition
concurrent condition
141
the most important component of the message you communicate is
perception of the person receiving the message
facial expression
the vocab used
body language
142
When the medical office wins in small claims court, the money is collected from the pt by
the bailiff
the patient's insurance company
the medical office
the probate court
143
RBRVS payment structures are based on all EXCEPT
experience of the provider
level of work
regional charges
malpractice expenses
144
the truth in lending act requires
accurate info regarding finance charges
use of an independent billing service
lower interest rates for medical services
routine billing statements
145
Performing CPR on an infant or child, circulation is checked by assessing pulse at which point?
carotid
brachial
femoral
axial
146
a medical report that indicates that a provider made an incision from superior to inferior
transverse plane
coronal plane
frontal plane
horizontal plane
147
The classification of drugs with the lowest potential of abuse is
Schedule IV
Schedule V
Schedule III
Schedule I
148
The disease of the eye that is characterized by an elevated intraocular pressure is
amblyopia
macular degeneration
cataract
glaucoma
149
Which of the following is NOT 1 of the 6 rights of medication administration?
route
provider
drug
dose
150
when scheduling an outpatient procedure, each of the following should be completed EXCEPT
obtaining necessary preauthorizations
making arrangements with the facility
precertifying the admission
notifying the pt of the arrangements
151
If an office determines it will accept personal checks as payment, it is important to
verify policies with the practice's bank
follow truth in lending guidelines
implement use of a restrictive endorsement
clearly post the policy
152
All of the following cultural influences may affect communication EXCEPT
education
geographic location
sexual orientation
age
153
Tiffany wants a well paying MA position, which statement is accurate regarding her search?
every CMA (AAMA) is guaranteed a well paid position
running down all leads is her most effective tool
networking is her most effective tool in finding a position
cold calling to offices that are not advertising
154
The MA you work with always changes the subject when you bring up topics, behavior considered?
passive aggressive
assertive
professional
passive
155
Which type of injection is made into the fatty layer just below the skin?
intramuscular
intradermal
intravenous
subcutaneous
156
How often must the CMA (AAMA) credential be renewed?
annually
biannually
every three years
every five years
157
Which term describes a woman who has never been pregnant?
Multipara
Nullipara
Multigravida
Nulligravida
158
Which immunization must be available free to all health care employees?
Hep C
Hep A
TB
Hep B
159
source oriented medical records are organized by the
location of a patient's medical record
treatment methods being used
professionals who have documented in the record
nature of a patient's complaint
160
The component of blood that is responsible for clotting is
serum
thrombocyte
leukocyte
plasma
161
Which condition is detected with the mantoux test?
HIV
TB
PKU
Syphilis
162
What is the purpose of the certification credential for MAs?
guarantees a job
required for graduation
indicates an MA's professional and technical competence
meets state licensure requirements
163
the structure that is responsible for the formation of urine is the
minor calyx
cortex
nephron
medulla
164
Which condition is commonly known as fainting?
tinnitus
syncope
bruit
vertigo
165
The type of medicare coverage that provides benefits for inpatient medical care is
Medicare B
Medicare A
Medicare D
Medicare E
166
The certifying board of which organization awards the RMA credential?
CMA
AAMA
AMT
ABHES
167
which of the following tells the computer hardware what to do?
the modem
system software
motherboard
application software
168
The portion of the brain that is responsible for higher thought processes (logical thinking)
occipital lobe
cerebellum
frontal lobe
temporal lobe
169
The standard of professional conduct for a certified medical assistant should be
in keeping with the AAMA Code of Ethics
outlined by the provider or employer
determined by the state's medical practice act
based on the Hippocratic oath
170
once an account has been submitted to a collection agency, the MA should
send copies of billing statements to emergency contacts
file for legal action in small claims court
continue to send routine billing statements to the patient
discontinue sending statements to the patient
171
When reviewing a resume, the HR manger does NOT consider the applicant's
previous experience
supplemental education
age, sex, and race
training related to the person
172
who discovered penicillin?
louis pasteur
Edward jenner
Robert koch
sir alexander fleming
173
Consent for treatment may usually be given by
the person accompanying the patient
any minor over 16
a legally competent patient
the patient's closest relative
174
Which type of nutrient contains the most calories per gram?
protein
carbohydrate
Vitamin
fat
175
A medication that is to be taken twice a day would be indicated as
qid
qd
tid
bid
176
Which of the following is a type of bacteria?
Protozoa
Streptococci
Tinea
Scabies
177
Which of the following is used when there is not enough info to find a more specific code?
NEC
V codes
NOS
CC
178
A patient who is undergoing a surgical procedure signs a consent. this refers to as
implied contract
expressed contract
tort contract
breach of contract
179
Exposing bacterial growth to a antibiotic in order 2 determine effective treatment of infection
taxonomy
sensitivity testing
inoculation
culturing
180
How should a letter that requires a written receipt be mailed?
first class mail
registered mail
priority mail
certified mail
181
Which of the following is NOT an OSHA requirement for housekeeping in a medical setting?
alcohol based hand rub available at all times
biohazard waste collected in impermeable red containers
double bagged soiled linens
sharps containers stored in an upright condition
182
The method used to clear an airway obstruction in an unconscious adult is
back blows
chest thrust
CPR
finger sweep
183
An office operating on a wave schedule will
have groups of patients arriving at relatively the same time
schedule two pts for the same apt time
schedule pts in specific time increments
allow for walk in pts at any time
184
Which program provides health care coverage for low income individuals?
CHAMPUS
CHAMPVA
Medicaid
Medicare
185
when seeking employment, a person who has job experience should use:
a functional resume
an information mapping resume
a chronological resume
a complete resume
186
end of life palliative care is most often provided by
assisted living facilities
skilled nursing facilitites
hospice
acute care hospitals
187
Ticker files are helpful in
processing payroll
providing reminders for routine medical appts.
scheduling the provider's time
sending billing notices
188
Which statement is accurate regarding ventricular tachycardia?
occurs in healthy people
causes severe chest pain
often seen in patients using depressants
life threatening
189
Most managed care organizations provide a capitated payment for services. This means that
they will not pay for services covered by another company
patients must pay excess charges out of their own pocket
a maximum payment for services is set
patients' premiums will never change
190
Health care workers are mandatory reporters in all BUT which following situations?
child abuse
alcoholism
death
elder abuse
191
Sally new pt arrives, while copying her insurance card you notice she needs to pay 20% 4 visit
co payment
coinsurance
deductible
exclusion
192
Type of urine sample that requires a patient to avoid eating and drinking prior to voiding is
random
first morning
fasting
24 hour
