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A1 Salesforce Flashcards | StudBud

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What is the Customer Success Platform used for?

What best describes what Salesforce Trailhead does?

A1 Salesforce

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Answers

1
What best describes what Salesforce Trailhead does?
Help you pick which trail you should walk on
Analyze advanced data
Help users learn Salesforce concepts and practices
Give you real-world experience in the business world
2
What is the Customer Success Platform used for?
It has a mobile app and its competitors don't
It's cheaper than its competitors
It's more customizable than its competitors
It's cloud based and its competitors aren't
3
What is Heroku in Salesforce?
A cloud platform for building and deploying applications
E-commerce platform for creating and managing online shopping experiences
A platform for building online communities and portals
CRM platform for customer service and support
4
Which of the following is related to Thunder in Salesforce?
IoT and social data
Component exchange
Predictive analytics
Machine and deep learning
5
What is NOT a purpose of Salesforce?
Helping businesses with supply chain management
Helping businesses with marketing
Helping businesses manage their sales
Helping businesses with customer service
6
Which Salesforce Product Offering wasn't mentioned?
SQL
QUIP
Pardot
Trick question; they were all mentioned
7
What is a key feature of Salesforce?
Customer relationship management
Sales automation
Cloud connectivity
All the above
8
What is Salesforce Einstein?
A robot who does all your work for you
Salesforce's verison of ChatGPT
An AI platform used for a data driven sales culture
A VR game where you play as Albert Einstein