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WRS Review
WRS Review
20 terms
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Flashcards
20 cards
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Practice quiz
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Questions
20
Answers
1
Which skill does this picture best represent?
Speaking & Listening
Creativity & Resourcefulness
Lifelong learning
Reading & Writing
2
How many WRS are there?
20
21
22
19
3
If you come to work everyday, on time, and motivated to work, what skill are you representing?
Integrity
Positive Work Ethic
Self-Representation
Customer Service
4
Which skill does this picture best represent?
Customer Service
Positive Work Ethic
Integrity
Teamwork
5
Using the Internet appropriately for work is which skill?
Information Technology
Telecommunications
Job Specific Technologies
Internet Use & Security
6
The letters WRS stand for what?
Workplace Readiness Skills
Workplace Reading Skills
Workplace Resolution Skills
Writing and Reading Skills
7
Which skill does this picture best represent?
Customer Service
Reading & Writing
Conflict Resolution
Speaking & Listening
8
Skill which requires you to use computers, file management techniques, & software effectively?
Job specific technologies
Internet Security
Information Technology
Telecommunications
9
Which skill is used when trying to apply for a job or get a promotion?
Problem Solving
Creativity & Resourcefulness
Job Acquisition & Advancement
Lifelong Learning
10
Analyzes & resolves problems that arise
Self-Representation
Job specific technologies
Critical Thinking & Problem Solving
Customer Service
11
Provides helpful, courteous, & knowledgeable service to all customers
Health & Safety
Customer Service
Teamwork
Reading & Writing
12
Organizes & implements a productive plan of work represents which skill?
Critical Thinking & Problem Solving
Creativity & Resourcefulness
Time, Task, & Resource Management
Positive Work Ethic
13
Identifying "big picture" issues & your role in meeting those goals falls under which skill?
Critical Thinking & Problem Solving
Creativity & Resourcefullness
Job Specific Technologies
Organizations, Systems, & Climates
14
Which skill requires you to negotiate solutions to interpersonal and workplace issues?
Critical Thinking & Problem Solving
Conflict Resolution
Self-Representation
Teamwork
15
Dresses, use manners & language appropriate for the workplace
Teamwork
Positive Work Ethic
Self-Representation
Diversity Awareness
16
If you follow workplace rules, are honest, and reliable you are showing which skill?
Positive Work Ethic
Health & Safety
Teamwork
Integrity
17
Which skill does this picture best represent?
Organizations & Climates
Health and Safety
Customer Service
Time, Task & Resource Management
18
If you work well with ALL customers and coworkers, you have this skill.
Customer Service
Diversity Awareness
Telecommunications
Teamwork
19
Which skill does this picture best represent?
Writing
Listening
Reading
Mathematics
20
Continually updating and improving your professional skills represents which skill?
Resource Management
Critical Thinking
Lifelong Learning
Customer Service