Why should we avoid negative words in business writing?

they create a negative tone and damage goodwill

A ___________ consists of an independent clause, a coordinating conjunction, and a dependent clause.

compound sentence, complex sentence

Which is an example of a inferential statement?

If you sluff, you will get caught.

4 Steps of the Writing Process

Planning, Composing, Editing, & Revising

Which is an example of a biased statement?

Cold Stone ice cream is the best.

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2020--Communications--Last Minute Review

18 termsStudBud Administration310 plays

communications

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Questions 18

Answers

1
Positive Body Language: have good posture and make eye contact
No
Yes
2
Why should we avoid negative words in business writing?
they are difficult to understand
they are abstract
they create a negative tone and damage goodwill
they are passive
3
The response to a message
feedback
barrier
decoding
encoding
4
Which statement is FACTUAL?
My mom is the best.
December is the best month.
She was born in 1988.
Saturday is better than Sunday.
5
A ___________ consists of an independent clause, a coordinating conjunction, and a dependent clause.
compound-complex sentence
simple sentence
compound sentence
complex sentence
6
Which is an example of a inferential statement?
He was born in 1970.
If you sluff, you will get caught.
Cold Stone ice cream is the best.
She works at Macey's.
7
Communication from a subordinate to a supervisor.
Downward
Upward
8
Effective leaders create agendas and ______________________.
all of these
use good communication skills
have integrity
willing to listen to others
9
4 Steps of the Writing Process
Purpose, Audience, Idea, Topic
Planning, Composing, Editing, & Revising
Inform, Persuade, & Collaborate
Good News, Bad News, Routine, Persuasive
10
When something is underlined in green/blue in a Word document, what does it mean?
Spelling Error
Grammar Error
Formatting Error
Synonym Error
11
Which is an example of redundant words?
The honest truth
The work has begun
Butterflies in my stomach
When pigs fly
12
A ___________ is two (or more) independent clauses joined by a conjunction or semi-colon.
simple sentence
compound sentence
compound-complex sentence
complex sentence
13
Which is an example of a biased statement?
If you sluff, you will get caught.
She works at Macey's.
He was born in 1970.
Cold Stone ice cream is the best.
14
What type of letter would announce you got the loan?
Refusal/Bad News
Persuasive/Sales
Routine/Good News
Request
15
Why should you take notes when given verbal instructions?
So it looks like you are listening
To stay busy
For accuracy and understanding
16
A ___________ consists of one independent clause.
compound-complex sentence
simple sentence
complex sentence
compound sentence
17
Pronunciation is:
saying a word correctly
saying a word loudly
18
Which words are synonyms?
happy, joyful
too, to, two
concrete, abstract
fast, slow

2020--Communications--Last Minute Review Flashcards | StudBud