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SSA SYSTEMS
SSA SYSTEMS
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Introduction to Social Security Systems
Flashcards
20 cards
F
Practice quiz
P
Host live
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Questions
20
Answers
1
It's okay to plug your cell phone charger into your computer?
True
False
2
What does LAN stand for?
Local Area Network
Lower Angular Network
Last Adapter Network
Land Area Notes
3
SSA uses __________ to communicate and keep track of training, meetings, etc.
Microsoft Outlook
SKYPE
GroupME
Lync
4
__________ is a software tool that allows us to connect, disconnect and manage local printers.
Source Print Client (SP Client)
Universal Print Client (UP Client)
All Printer Source Client (APS Client)
Enterprise Print Architecture Client (EPA Client)
5
It is easier to deliver bad news to an SSI recipient than to a RSI beneficiary.
True
False
6
___________ are programs used to connect with a Lead CSR and/or Supervisor for assistance.
MS Teams
MS Teams and SKYPE
SKYPE
Google Duo
7
What two drives are used by CSRs?
C and R
P and S
K and H
A and B
8
Our methods of dealing with the public changed when the nationwide 800 Number Service was first implemented
April 8, 1985
November 22, 1947
May 21, 1992
October 1, 1988
9
__________ is a date used to process the application and is usually the ate the claimant first contacts SSA.
date of intentional filing
application receipt date
date of first contact
protective filing date
10
Your 6 digit pin can be changed if you choose to resign and return to work for the agency.
False
True
11
There are 27 TSCs throughout Social Security Administration.
False
True
12
A __________ is a set of permissions, combined with your personal preferences.
Internet Explore
Cell Phone
Laptop
Profile
13
Logging onto your laptop with your PIV card is optional?
False
True
14
The Social Security Act was signed into law by President Roosevelt on
November 22, 1947
October 10, 1932
August 14, 1935
February 14, 1955
15
What does IWS stand for?
Intelligent Workstation
Interface Wide Site
Internet With Speed
Internet World Site
16
SOS can assist you with inputs in ________?
DW01
CHIP
PCOM
MSSICS
17
Who do we contact if you have any difficulty with logging onto your laptop?
Geek Squad
OIG
National Network Service Center
National Computer Alliance
18
You are directly connected to a ring of up to _____ or more other computer users.
395
235
400
100
19
Who's primary responsibility is it to protect and utilize system applications?
OIG
FBI
SWAT
All Agency Employees
20
I must lock my computer if I go on break or a printer 10-100 feet from my workstation.
True
False
