Communications Practice for Exam 1

When summarizing or paraphrasing a conversation, what is important that it contains?

Managing time involves setting goals and priorities, delegating appropriately, and examining how time is used.

When a nurse allows an angry patient to vent, the following nonverbal behavior may help deescalate the situation

Which of the following approaches creates a barrier to communication?

To verify that a message has been accurately received the caregiver should :

Professionals need to spend the time, money and energy to look professional

To verify that a message has been accurately received, the practical nurse does which of the following?

A client is upset and rambles about an incident that occurred earlier in the week. What would be the first step?

When a patient or family member is rude to a PN or PSW, he or she is justified in being rude back.

Stereotypes and biases do not influence assumptions.

What is an appropriate technique to use when teaching an older patient about self-medication in the home?

During an exchange of information, a message is sent:

What are the basic communication model steps ( in the correct order)?

When observing and interpreting a client's nonverbal communication, the nurse should know that:

A patient is trying to gain understanding of her life and her diagnosis of breast Cancer. What is the best statement?

Which approach reflects an obstacle to nurse-patient therapeutic communication?

Which of the following approaches creates a barrier to communication?

A facial expression can open or close a conversation.

Which of the following is an example of a SMART goal?

Which of the following is a priority when it comes to time management

Misinformation of information puts patient safety at risk.

The most common cause of poor time management is procrastination

The nurse cares for a patient who has just been diagnosed with lung cancer. Which statement by the nurse is therapeutic?

Which characteristic does not portray an attentive listener ?

The PN/PSW is listening to a client talk about a personal problem. Which of these actions by the nurse is Therapeutic?