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MIS 302 Final Exam Overview Flashcards | StudBud
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MIS 302 Final Exam Overview
MIS 302 Final Exam Overview
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1
The architecture of a Transnational Org. requires a higher level of standardization & uniformity for global efficiency
True
False
2
Social Commerce is a subset of e-commerce
True
False
3
Supply Chain Management systems support what functions?
Procuring, Transforming, & Distributing Finished Products
Product, Information & Finance Flow
4
What is Not an example of Web marketing?
Venmo
SEO
Pay per Click
micro blogging
5
What is Not an example of a Consumer to Business E-Commerce Transaction
Business Uses Crowdsourcing to perform services
Online Auction Sites
Answering a poll through a survey
The consumer creates online survey for a company
6
A Proof-of-Concept Prototype is used to sell a proposed system to users or management by showcasing features.
True
False
7
All of the following are among the important factors in designing a management support system except:
Lines of Communication are Open
Support from the top
Response Time is Slow
Objectives and benefits clearly articulated
8
Global Supply Chain Systems will Not face legal issues related to privacy & transborder data flow
False
True
9
A Knowledge Management System will Not help an organization
Reduce Labor Cost
Improve customer service by reducing response time
Promote Innovation by encouraging free exchange of ideas
Improve Employee Retention Rates
10
During the requirements gathering phase, a project team should
Determine what the new system should do & Determine what data is needed
All of the above
Understand the Main problem & Define the Project's Scope
Send system specifications to all task force members for approval
11
An advanced intelligent agent has the following unique characteristics
All of the above
Adaptability, Autonomy
Mobility & Reactivity
Collaborative behavior, Humanlike Interface
12
What are the components of a Global Information System?
Network, Transmission technology, communication media
unified database, information, data, processes
Knowledge acquisition facility, inference engine, explanation facility
Global Database, Information Sharing Technologies
13
Attributes of a Multinational Organizational Structure
Marketing is Decentralized
Financial Management is the parent company's responsibility
Production & Sales are Decentralized
All of the above
14
What is Not an application for Drones within the manufacturing supply chain
Produce Flatpack furniture pieces such as chairs & tables
Read Inventory RFID Tags in Warehouses
Spot Areas of Insect Infestations on Farms
Last-Mile Delivery
15
The Object-Oriented System Design Approach is a sequential approach that treats process & data independently
True
False
16
The major activities in B2C e-commerce are information sharing, ordering, & payment
True
False
17
What are obstacles to using global information Systems
language barriers
Standards, Culture, Regulations, Infrastructures, Limited Technical skills
None of the above
offshore outsourcing
18
What is the activity that you should Not accomplish during the design phase of Decision-making
Define associations between the criteria and the alternatives
Define criteria for the decision
Generate alternatives for meeting the criteria
Choose the best course of action
19
What are the attributes of a transnational organization
Parent & subsidiaries work together on logistics for delivering products
Parent & subsidiaries work together on policies, procedures & logistics
None of the Above
Parent and subsidiaries work together to design procedures
20
What are the unique attributes of a Collaboration System
Provides a Content Management Solution
Provides communication, task & document management solutions
All of the above
Supports Communication, Collaboration, Coordination & Decision-Making
21
What are the major components of a Feasibility Study
Hardware & Software, Supplies & Equipment, Training strategy
Technical & Legal Feasibility
Economic & Operational Feasibility
Economic, Technical, Operational, Scheduling & Legal
22
Attributes of an International Org Structure
All of the Above
Subsidiaries depend on headquarters for process and production decisions
Operates like a multinational Corporation
Information Systems personnel are exchanged between locations
23
What is Not a development tool for creating Prototypes
Visual Basic
Designer Vista
GUI Design Studio
JAD
24
What Technologies support E-Commerce?
Ad Impression, Banner Ads
QR Codes, In-Game mobile marketing
E-Payment, Smart Cards, E-Cash, e-check, Digital Wallet, & Pay Pal
Electronic Payment Systems, Web/Mobile Marketing, & SEO
25
What is NOT a component of an Expert System
Explanation Facility
Model Base
Knowledge Acquisition Facility
Knowledge Base
26
Voice-based E-Commerce relies on voice recognition and text-to-speech technologies?
True
False
27
What are examples of e-business?
Salesforce automation
Online shopping
Electronic Procurement
All of the above
28
Customization focuses on building customer relationships, & building products that meet customers' preferences
True
False
29
What is Not a tool/process associated with Agile
Focuses on Incremental Development
Uses Scrum & Kanban framework
Agile guidelines addressed in the Agile Alliance Manifesto
Emphasis on Team Coding
30
Which company uses Business-to-Consumer E-Commerce?
Amazon
Barnes & Noble
All of the above
Overstock
31
TV's that stabilize the volume based on the viewer's location in the room is using fuzzy logic capability
True
False
32
A Global Organizational Structure is called a "Franchiser"
False
True
33
Pair Programming concentrates on user involvement and continuous interaction between users & designers
True
False
34
In a Global Structure, subsidiaries are autonomous and do not rely on headquarters for processes
False
True
35
A Conceptual Data Model is used for Process & Data Analysis
False
True
36
What activities do not occur during the planning phase of the SDLC
Conduct Feasibility Study
Choose the solution that is the most realistic
Formation of Task Force
Define the Organizational Problem
37
E-Marketplaces help businesses maintain a competitive edge in the supply chain by
Providing chances for sellers & buyers to establish trading partnerships
All of the above
Making it possible to conduct business around the clock
Reducing Marketing costs
38
What activities are not accomplished during the SDLC's Design Phase
Choose the solution that is the most realistic and provides a high pay-off
Develop Request for Proposals
Create Conceptual, Logical, & Physical designs
Use CASE tools to Develop Exact Design Specifications
39
What technology does E-Commerce use to acknowledge products?
Email, web sites & Electronic Data Interchange (EDI)
emails
Online catalogs
Web sites
40
What are the most widely used business models in E-Commerce?
Mixed & Advertising
Merchant, Advertising, & Subscription
Merchant & Brokerage model
Merchant, Brokerage, Advertising, Mixed, Infomediary, & subscription
41
Electronic Data Interchange enables business partners to send and receive information on business trasactions
True
False
42
Robotic Process Automation offers all of the following advantages except
Increased customer satisfaction
Improved Accuracy & Quality
Increasing Cost
Increased employee productivity
43
E-Commerce is buying/selling goods & services over the internet?
True
False
44
The SDLC Model might Not be appropriate in the following situations
Input-Output process cannot be identified completely
All of the above
User's Needs keep changing
Lack of Specifications
45
During the Implementation Phase, the team configures the system & procures needed components
True
False
46
What are the Components of a Decision Support System
Drill Down Features, & Digital Dashboard
Database, Model base & User Interface
47
Internet & Information Technologies play a Major Role in implementing Supply Chain Management Systems
False
True
48
All of the following are criteria for using expert systems except:
Human expertise is needed but a single expert can not tackle
The knowledge that is needed can be represented as rules or heuristics
The decision involves more than 10,000 rules
Decision requires consistency and standards
49
What are the benefits of a Global Supply Chain System
All of the above
Extend growth opportunities in new marketplaces
Increase Access to New Customers
Expand Sourcing Opportunities
50
During the Intelligence Phase of Decision-making, what are the core objectives
Gather data & information to define alternatives for solving the problem
All of the above
Collect data and information about the problem
Identify what is going on in order to define the problem
51
What are the core components of a CRM system
Sales Automation, Order Processing
Marketing Automation, Customer Support
Knowledge Management, Personalization Technology
All of the above
52
What task(s) do not take place during the Implementation Phase of the SDLC
Training Employees, Designing system's physical Lay-Out
Coding, Testing & Developing Security Measures and Recovery Plans
Monitors system's performance and collects performance data
Submitting Requests for Proposals & Requests for Information
53
What are unique attributes of a Geographic Information System
Captures, stores, processes, and displays geographic information
Can be used for Education Planning, Urban Planning, Insurance, & Marketing
Mainly used in government & Utility companies
All of the above
54
The integration of CRM, IoT, Social media & Analytics has enabled CRMs to
Target customers with customized contents
All of the above
Personalize messaging to customers based on Analytics
Interact with customers through social Media
55
A Structured System Analysis & Design(SSAD) Approach completes analysis before beginning the system's design
True
False
56
4D Printing is a process for making a physical object from a 3-dimensional digital model.
True
False
57
What is NOT an E-Commerce Advantage?
Reducing administrative cost
Security & Privacy Issues
Creating better relationships with suppliers, customers & business partners
Gathering more info about customers
58
What are the strategic requirements for a Global Information System?
Global Data Access, Global Reporting
Strategic Planning Support & Management of Global Tax Risks.
Communication between headquartes and Subsidiaries
Management of short term foreign exchange risks
59
A multi-channel is a B2C strategy that seeks to integrate the physical stores, the internet & mobile technologies?
True
False
60
M-Commerce is based on the Wireless Application Protocol?
False
True
61
Systems Development life cycle is known as "Agile"
True
False
62
What is NOT a disadvantage associated with Enterprise Resource Planning System
Improved Data Accuracy
Compatibility Problems with Legacy Systems
High Cost
Installation Difficulties
63
What are the attributes of a Multichannel B2C Strategy?
Customer orders online, visits store, & store does not have order history
All of the above
Buying Channels are not connected
A customer uses one channel of a business to purchase an item
64
What is Not a Benefit of 3D Printing
New Designs will come to market more quickly
Manufacturing Lead times will be significantly reduced
Produces products that can adapt to changing environmental conditions
Customer Demand will be met more quickly and more specifically
65
What is Not an advantage of Omni Channel
Complex processes, Everyone needs to be on same page
Improves Brand Recognition
Improves Customer Satisfaction
Increases Revenue
66
Knowledge Management System can track how often an employee participates in knowledge sharing interactions
False
True
67
IT Projects fail for all of the following reasons except:
Support from Top Management
Lack of communication among team members
Exceeding the budget
Missed Deadlines
68
What are two of the Operational Requirements for a Global Information System
None of the above
Global Data Access, Management of Global Tax Risks
Global Data Access, Consolidated Global Reporting
Consolidated Global Reporting, Management of Global Tax Risks
69
The following organization conduct business across national borders
Global & Transnational Organizations
Multinational & Domestic Organizations
Transnational & Multinational Organizations
Global, Multinational, Transnational, & International Orgs
70
Goals of a Customer Relationship Management System are to: Manage organizational resources, information & functions
False
True
71
What are examples of Government -to- Government E-Commerce?
License Applications & Renewals
Disaster Assistance & Crisis Response
Tax filing & Payments
E-Training
72
A model base component of a DSS includes mathematical and statistical models for analyzing information
False
True
73
AI technologies apply computers to areas that require knowledge, perception, & cognitive abilities
True
False
74
Forward chaining is a technique where the expert system starts with the goal and backtracks to find the right solution
False
True
75
Augmented Intelligence replaces a decision maker's capabilities
False
True
76
A Data Flow diagram is a Modeling Tool used for Process Analysis & Design
False
True
77
Approximately 60% of Internet Access is through Mobile devices?
True
False
78
In the context of SDLC's phase 2, what technique(s) can be used to gather requirements?
interviews & observations
interviews & surveys
interviews, surveys, observations & JAD
Joint Application Deveolopment(JAD)
79
What type of conversion occurs when the old system is stopped and the new system is implemented
Direct Cut-over
Pilot Conversion
Phased-In-Phased-Out Conversion
Parallel Conversion
80
Identify one approach to examine e-commerce and its role in the business world?
Technological Development
Human Resource Management
Organizational Infrastructure
Value Chain
81
Everyone customer Accepts E-commerce Technologies.
False
True
82
Intelligent Agents can be grouped into the following categories except
Monitoring & Surveillance
Personal
Fuzzy Logic
Shopping & Information
83
Artificial Neural Networks can be used to predict Bankruptcy
False
True
84
Executive Information Systems typically includes "drill down" features & digital dashboards
False
True
85
Which B2B E-commerce occurs most often?
Trading Partner Agreements
Third-Party Exchange Marketplace
Seller-Side Marketplace
Buyer-Side Marketplace
86
An ERP is an
integrated
system that collects/processes data, & manages resources, information & functions
False
True
87
What is a disadvantage associated with Cloud-based enterprise systems
Increased Mobility
Lack of customization
Cost Savings
Increased Storage
88
Which platforms represent Social Commerce?
Recommendation Web sites- YELP
Social Networking sites - Facebook, Twitter, &Google
All of the above
Group Buying Platforms - Groupon
