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motivation theory and practice A level business Flashcards | StudBud
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motivation theory and practice A level business
motivation theory and practice A level business
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1
A matrix organisational structure suits which of Maslow's needs
esteem
physiological
self-actualisation
belonging
2
Number of levels in Maslow's hierarchy of needs?
5
6
4
3
3
An indication that motivation is
high
staff turnover increased
increased absenteeism
less industrial disputes
reduced productivity
4
Who was the earliest theorist ?
A. Maslow
E. Mayo
F. Taylor
F. Herzberg
5
If staff are motivated then flexible working
is harder to introduce
is easier to introduce
6
Paying workers piece rate pay links to
Mayo
Maslow
Taylor
Herzberg
7
Herzberg thinks pay is a
motivator
hygiene factor
8
Whose idea was this :
F. Taylor
E. Mayo
F. Herzberg
A. Maslow
9
Which payment method suits F Taylor ?
performance related pay
group/team bonus
10
Whose idea was scientific management (time and motion)
Mayo
Maslow
Herzberg
Taylor
11
Giving workers more authority and control
empowerment
teamworking
scientific management
job enlargement
12
Putting workers into teams suits
Taylor's theory of motivation
Mayo's theory of motivation
13
A % of a sale paid to the salesperson
bonus
performance related pay
profit share
commission
14
Horizontal loading refers to
job enrichment
job enlargement
15
4 main theorists : Taylor, Mayo, Maslow and
Heinzburger
Herzberg
Hertz Van-Rental
240 Hertz
16
Motivation affects
average unit cost of production
external shocks
17
F. Herzberg invented the
time and motion studies
two factor theory (hygiene / motivators)
scientific management theory
hierarchy of needs
18
Responsibility, recognition, achievement are Herzberg's
motivators
hygiene factors
19
Staff motivation is more important where production is
labour intensive
capital intensive (machinery)
20
Providing more complex tasks and responsibility
job enrichment
job enlargement
21
Which need at the top of Maslow's hierarchy?
self-actualisation
physiological
safety, security
self-esteem
22
A good monthly salary meets Herzberg's
motivators
hygiene needs
23
Which requires more training?
job enrichment
job enlargement
24
Money paid on top of wages if production target met
commission
profit-sharing
bonus
piecework
25
E Mayo's theory is about workers having
time off
fringe benefits
social needs
financial needs