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Managing Clients and Suppliers Flashcards | StudBud
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Managing Clients and Suppliers
Managing Clients and Suppliers
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Answers
1
Key principles for influence are among others, reciprocity, scarcity and ...
Efficiency
Quality
Consistency
Productivity
2
Decision phases in a supply chain includes Supply Chain strategy, planning and ... ?
Supply Chain Resources
Supply Chain Operation
Supply Chain Management
Supply Chain Inventory
3
What are the key steps in a process of selecting a supplier?
Supplier assessment
Procurement
Contract négotiation
Supply risk analysis
4
What does SPICES stand for?
Safety - Pride - Innovation - Consistency - Economy - Solution
Safety - Pride - Innovation - Comfort - Economy - Sympathy
Stability - Pride - Innovation - Clarity - Economy - Sympathy
Safety - Promotion - Innovation - Comfort - Environment - Sympathy
5
What is a "Muda"?
A source of motivation
A continuous improvement workshop
A task without added value
Irregularities in demand
6
Which activity is part of the Supply Chain Planning (tactical)?
Define inventory policy on a quarter basis
Generate pick lists at a warehouse
Define resources allocation for the next several years
Set delivery schedules for trucks
7
PHA stand for?
Production Harmonization Approach
Post Hazard Appreciation
Preliminary Hazard Analysis
Performance Hazard Analysis
8
What are the key principles to manage efficiently suppliers?
Formalize a agreement/contract
Prioritize suppliers (ABC method)
Set up Key Performance Indicators
Negotiate
9
Supply chain focuses on flows of ...
Services
Informations
Products
Funds
10
What is it?
Kanban
Spaghetti diagram
ABC method
Value Stream Map
11
Supply chain covers several fields such as ...
Production / operation
Distribution / Logistic
Purchasing / Procurement
Marketing and customer services
12
Which activity is part of the supply chain operation (short-term)?
Location and capacities of production
Define type of transportation for a long term basis
Define people planning for the month
Define the weekly planning
13
What are the 3 supply chain macro-processes?
FIFO - LIFO - LIFO
CRM - SRM - ISCM
Business - Support - Strategic
MTO - MTS - ERP
14
What does CRM stand for?
Change Request Management
Constrain Risk Management
Customer Request Motivation
Customer Relationship Management
15
Negotiation can be influenced by Culture
Maybe yes, maybe not
No, absolutely not
Yes
It depends on the weather ...
16
What does SRM stand for?
Supply Request Management
Supply and Resource Management
Supply and Risk Management
Supplier Relationship Management
17
A supply chain consists of all parties involved, directly or indirectly, in fulfilling a customer request
True
False
18
What does BATNA stand for?
Best Alternative Solution
Basic Transaction Negotiation
Before Agreement Negotiation
Best Agreement Solved
19
How many sources of waste are there?
5
9
11
7
20
What does it stand for?
A risk analysis grid
CRM
SRM
A pareto file
21
Which activity is part of the Supply Chain Strategy (long-term)?
Allocate inventory
Define location and production capacities
Set date to fill an order
Set price promotion
