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Chapter 10 - Management and leadership (AS) Flashcards | StudBud
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Chapter 10 - Management and leadership (AS)
Chapter 10 - Management and leadership (AS)
10 terms
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StudBud Administration
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#CIE #9609 #Business #Chapter10
Flashcards
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1
Informal leader
The CEO of the business
A supervisor of small teams
No formal authority but very influential
A manger that likes a laugh
2
A 'decisional' responsibility of managers
Entrepreneur
Leader
Figurehead
Disseminator
3
An 'interpersonal' responsibility of managers
Liason
Negotiator
Spokesperson
Resource allocator
4
Emotional intelligence...
is ignoring emotions because they don't affect the business
is not important when recruiting leaders
is being nice to everyone, all the time
is being able to consider your own and others emotions
5
One aspect of emotional intelligence
Self disciplined
Self awareness
Liason
Self motivation
6
Autocratic leader can be described as
Workers are consulted on decisions
Voting is encouraged
All the decisions are made by managers and leaders
Workers are given freedom to solve the problems themselves
7
A theory x worker...
Should be managed democratically
Enjoys work and looks for promotion
Works to get paid and avoids responsibility
Is highly creative
8
Which of these is an 'informational' role?
Monitor
Disturbance
Negotiator
Leader
9
What is the figurehead responsibility?
Communicating between departments
Seeking new business opportunities
A symbolic leader hosting and presenting
Sending data to the correct people
10
The 3rd level of management positions
CEO
Managers
Supervisors
Directors