Sep/Oct 2024 Change Assessment

Students are encouraged to check their WGU email frequently and gain access when they move to:

It's best practice to read the Activity History notes before calling stu to reduce confusion & redundant conversation.

PLAs must be requested:

It's best practice to send a student's ID and name when sending messages/inquiries about a student.

When a student moves to NEVR, we must wait 24 hours to do the following:

All partnerships that utilize Bright Horizons are a WGU Flex partner.

WGU students are only approved to use Workforce (WIOA/TAA) payment benefits in which states:

USNCC students enrolling in a WST program need to connect with an Enrollment Pathway EC.

When EducateU transfers a student lead interested in a certificate, you should do all of the following except:

While students can still enroll in a course bundle, the course bundle options are no longer listed on WGU.edu.

The Academy Support team and Academy Service Desk team are the same.

The Financial Services team takes 6 business days to review & package financial aid once:

When working with Union Plus students, make sure to use the following Record Tag Grouping:

Which of these are new Academy offerings?

All of the following military benefits require a "Degree Plan Needed" case when the ASD is rolled/missed, except:

If a student wants to use Workforce benefits but is not in UT or WA, what type of case should be submitted:

The Third Party Payment team will be using Chatter and cases to communicate student updates with Enrollment.

Residents from all 50 US states are approved to enroll in our 4 new MACC tracks.

The Enrollment Pathways team enrolls students associated with the following partnerships except:

The Union Plus partnership provides eligible students and their family members with a 5% tuition discount.