Training and Development Chapter 11 The Future of T and D

There are several risks inherent with AI use. One challenge is that its feedback is based on what it has been taught.

Agile design is another way to develop training more quickly in a way that addresses the needs of user

IBM has has replaced the courses through its Learning Management System with a digital learning platform.

AI will also increasingly be used for coaching and mentoring, like Butterfly AI coaching app.

Cloud computing allows companies to lease software and hardware

Live access to experts using tablet computers provide the opportunity to review best practice videos before procedures

IBM uses analytics to create a customized learning experience for each employee based on their job role and expertise.

Jobs involving physical activity such as operating equipment/machinery/preparing food are likely to be automated

The use of social media, smart phones, and new technologies will likely increase for training

Because of technology trainers are being challenged to find new ways to use instructional design

From a training perspective, increases in automation mean that employees will need to be provided with job retraining

Cloud computing can be delivered over the internet on a private cloud or public cloud

The use of games is likely to increase

Wearable intelligence provides eye-wear tech. and camera tech. that gives employees hands free voice-activated access

Watsons Cognitive computing is the backbone of "You Learning" (the digital platform) using AI to understand needs

Radio frequency identification chips are implanted in products i.e. clothing and via radio waves provide information

Today we use the digital world to create our own personalized experience

Just- in- time learning refers to learning that occurs in the evening

Over 60% of companies today do not use automation to complete work, rather they use it to support employees in work.

The Tin Can API allows the collection of data using a variety of different tools and methods

Internet of things refers to "smart devices" that is, physical objects embedded with sensors and Internet connections

Robots and artificial intelligence (AI) are currently doing 12% of work but may increase to 22 in the next 3 years

Similar to Amazon's Alexa, Watson monitors learning consumed by every employee and provides recommendations

Work activities that involve collecting and processing data that occur in banking, finance, legal work may be done by AI

Internet of things (IoT) devices will become increasingly part of the workplace.

Watson can receive, process, and synthesize hundreds of key words to make recommendations

Future Trends that will affect learning: Automation of work, Neuroscience, Just-in-time learning, Big Data, skill gaps

Gamification might include advanced stimulation where learners explore in a 3-D environment

The Digital Learning Platform uses a link