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Business/Marketing Testing Prep
Business/Marketing Testing Prep
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Milady's Standard Cosmetology chapters 30, 31, 32
Flashcards
69 cards
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Practice quiz
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Questions
69
Answers
1
A business owner should purchase ___ that protects against financial loss from malpractice.
insurance
lawyers
bookkeepers
accountants
2
Studying the ___, which is the basic question, will often provide a clue to the correct answer.
options
foils
answer
stem
3
A ______ is the best way to keep tabs on your progress, asking for feedback from your manager.
performance evaluation
survey
personal planner
calendar
4
During an interview you should answer questions ____, and never criticize former employers.
sing-song
quickly
in one breath
honestly
5
_____ is what you will actually get paid for your work.
Pay day
Benjamins
Compensation
Gratuities
6
Being ____ means understanding the strategies for successfully taking and passing tests.
smarty pants
prepared
determined
test-wise
7
When looking for a place to work, a key element to look for is if the employees are well groomed and ____.
professional
stylish
fun
attractive
8
Your resume should primarily focus on your achievements and ____.
favorite jobs
failures
weaknesses
accomplishments
9
Being paid a/an ___ rate is usually the best way for a new business to start out.
hourly
daily
weekly
substantial
10
A _______ is a document that outlines the duties and responsibilities of a particular position.
job description
mission statement
msds
resume
11
The type of business where the ownership structure is controlled by 1 or more stockholders is:
franchise
private business
corporation
stock market
12
The ___ answers the phone, books appointments, recommends additional services and product, etc.
owner
office manager
secretary
receptionist
13
A ____ is a description of your business as you see it today and how you foresee it in 5 yrs
business plan
goals plan
objective
success plan
14
Summary of education and experience.
portfolio
employment application
resume
progress report
15
A ___ is an agreement between you and the building's owner and who is responsible for what.
lease
contract
business plan
hold harmless agreement
16
Create a personal ___ to keep track of where your money goes and to be sure you have enough.
loan
spending account
budget
accountant
17
Preparing for potential interview questions will allow you to ___ on your answers ahead of time
reflect
jump
get help
choke
18
____ consist of information about specific population, data on race, age, income, etc.
Statistics
Surveys
Demographics
Demonstrations
19
An employer should make it top priority to meet ____ obligations, which is the largest expense
owner
manager
training
payroll
20
Ticket upgrading or _______ is recommending and selling additional services to your clients.
up-serving clients
scamming
customer service
up-selling services
21
Your ___ are your staff or employees. The size of the business will determine the size of the staff
personnel
workers
help
minions
22
________ is the process of reaching logical conclusions by employing logical reasoning.
Thought reasoning
Deductive reasoning
Determination
Elimination
23
Your ______ are customers that are loyal to a particular business.
family
friends
client base
fans
24
Avoid ____ the night before an exam.
cramming
studying
going out
talking to people
25
With multiple choice, when two choices are identical, both must be ____.
the same
answered
correct
wrong
26
A ____ is a business structure when 2 or more people share ownership.
partnership
franchise
teamwork
buddy system
27
Supplies that are to be sold to clients are:
selling supplies
for sale supplies
retail supplies
consumption supplies
28
____ is the act of recommending and selling products to your clients for at-home use.
Up-selling
Retaining
Retailing
Add-ons
29
At the end of the interview, always _____ the interviewer.
ignore
thank
hug
praise
30
The average time a potential employer will spend scanning your resume is about ____
30 seconds
1 minute
20 seconds
3-4 minutes
31
A __ is a form of business enters a continuing contract operating under franchiser's trade name
franchise
corporation
chair rental
partnership
32
Supplies that are used in the daily business operations are called:
regular supplies
inventory supplies
business supplies
consumption supplies
33
____ is the money used to invest in a business.
Cash
Operating funds
A loan
Capital
34
Your ____ is a key concern when you are interviewing for a position in the beauty industry.
appearance
citizenship
age
height
35
____ to find out about potential jobs, visit salons, talk to salon owners and managers.
Search
Wait
Pray
Network
36
Your resume should be kept to how many pages?
3
1
2
4
37
____ are documents including leases, vendor contracts, employee contracts, and more.
Written agreements
Lease agreements
Contracts
Binding agreements
38
Salary plus commission pay structure tends to ___ employees to perform more services.
stop
allow
discourage
motivate
39
Finding a _____ to model in the workplace is the best way to improve your performance.
bestie
boyfriend
friend
role model
40
A ____ is long-term picture of what the business is to become and what it will look like.
objective
vision quest
mission statement
vision statement
41
Collection of documents that reflect your skills.
employment application
resume
scrapbook
portfolio
42
Make sure your resume focuses on information that is relevant to your ____ goals.
personal
income
financial
career
43
Getting to work on time, also known as being ___, shows respect for your clients and coworkers.
in a hurry
tardy
punctual
late
44
When planning the businesse's layout, _____ should be the primary concern.
maximum efficiency
flooring
colors
feng shui
45
____ is earning a percentage of the revenue that the business takes in from services.
Tips
Salary
Commission
Gratuities
46
____ is the drive to take the necessary action to achieve a goal.
Motivation
Focused
Determination
Integrity
47
An advertising budget should not exceed __ % of your gross income.
2
4
1
3
48
A critical part of the interview is when you are invited to _______ of your own.
sing a song
draw a picture
ask questions
show tricks
49
A ___ student begins to prepare for a test by practicing good study habits and time management
smart
nerd
test-wise
graduate
50
___ skills, among other factors will affect how well you perform during the National exam.
social
guessing
writing
test-taking
51
__ includes all activities that promote the busienss favorably using newspaper ads and radio spots
Advertising
Special Events
Networking
Public Relations
52
___ are additional income and must be tracked and reported on your tax returns.
Bonuses
Discounts
Tips
Pay raises
53
Remember that being in the service business your career revolves around servicing your ____.
boss
self
needs
clients
54
To be successful in sales, you need ambition, determination, and a pleasing ____.
voice
personality
face
demeanor
55
The ___ should purchase liability, fire, malpractice, and burglary insurance for the business.
employees
clients
owner
manager
56
An ____ is a collection of photos and that reflect your skills, accomplishments, and abilities.
photo album
look book
employment portfolio
online profile
57
____ help maintain a perpetual inventory, which prevents overstocking or shortage of supplies.
Purchase records
Shelves
Inventory lists
Stockrooms
58
Be someone who recognizes problems and finds ways to resolve them is being a ______.
coach
problem solver
manager
complainer
59
Business owners should create ___ by giving staff opportunities to earn more money, prizes, etc.
a positive environment
incentives
competition
bonuses
60
____ skills are what you have already mastered at other jobs.
People
Technical
Transferable
Translation
61
Using a checklist will allow you to make informed ____ between different establishments.
choices
comparisons
opinions
decisions
62
When opening your own business, the ____ is one of the most important considerations.
prices
location
ambiance
wall color
63
A ____ is the individual owner and, most often, the manager of the business.
sole proprietor
primary owner
owner/operator
manager/owner
64
In your resume, it is more important to focus on your ____ rather than your responsibilities.
achievements and accomplishments
paper color
strengths and weaknesses
favorite things
65
These busineses are owned by individuals who pay a fee to use the name and have a consistent image
Independent Businesses
Franchises
Business Chains
Corporate Businesses
66
Target the ____, a place where you may obtain employment.
internet
market
job board
establishment
67
______ are used to ensure that all clients and employees are treated fairly and consistently.
Discipline
Company Policies
Rules and Regulations
Cameras
68
When interviewing, do not speak until you are ready and do not speak for more than ____ minutes
4
3
2
1
69
Not paying back your loans is called ____ and can lead to serious consequences with your credit
discredit
being late
defaulting
delinquent