ag sales 2012 test

to be successful at a trade show you need to do which of the following:

every customer has objections. you should be prepared to address objections by:

what are some of the questions you should answer before a face to face appointment?

which of the following does NOT describe a customer rapport skill or technique?

The job of selling is a(n) _________ process.

a successful sales person will maintain what composure when dealing with an upset customer?

a customer service call that is handled well by a sales person would...

who is the coolest person on the AG sales team?

what is the one thing with which an agribusiness sales person should be most concerned?

which of the following would NOT be part of a promotional campaign

stated simply, price is a result of the relationship between which of the following pairs?

what is one method of opening a sale?

which would be considered the most difficult of a sales promotion?

conversation that occurs before discovery or probing begins in sales call is called the opening

a professional sales person should have a plan for each sales call.

product parity is a term used to define:

having a meaningful easy to remember email address is a good promotional tool for e-commerce

selling to farmers may include selling services. WhichOfTheFollowingWouldBeConsidered a Service

when you call or meet a woman who is a prospect, how should you address her?

you will know how to sell to a person when you know:

every sales call needs to end with a sale

the purpose of rapport building is to

what is the retail price using a markup of 25% of an item that lists for $15?

the study of consumers and how they make decisions is called:

customer objections should be treated as:

consumers view a product differently than the business that develops it

sometimes customers have concerns they don't voice. these are called ______ objections.

Market penetration is a term used to define:

after dealing with an upset customer, one should...

to reach a very select group of customers, you would probably use which of the following:

successful sales people have_______

suggestion selling should not be done to:

how do open ended questions defer from closed ended questions

which of the following is NOT considered to be a communications skill

an objection is any reason that is valid in the customers mind for not making a purchase

selling skills can be very useful in your _____ life

when discussing features of a product, if they can be proven, they are considered:

sales man says "dis is our finest paint. You need brushes or rollers?" this is known as_selling

what is a good method of preventing customer complaints

who is the Ag sales team's favorite person?

what are sale-supporting functions?

sales people spend appx. what percent of their time in sales-supporting functions?

what is rapport building?

which of the following is a good source for new prospect

when do you know its time to close a sale?