Pathways state board review

What is a strategy to use so that your guest returns within a specified time for their next service

Showering, brushing your teeth and shampoo in your hair are all examples of personal

Marketing can include which type of communication

Running late, deadlines, or personal issues can be demanding situation that can cause

Individuals hired and compensated by a company to provide services

ownership by a group of people that requires highest level of legal consideration is organized and designed by a lawyer

Pictures of your best work, awards or certificates displayed professionally in an album or electronic folder

The steps you take to ensure your guest always leaves with a positive impression

Recommending that your guest add some highlights and or low lights to their existing hair color, is known as

____ is using verbal and nonverbal cues to show you are interested in the conversation

Gainey new guess through word of mouth recommendation

Certain regulatory agencies and taxing laws require that you maintain correct

Marketing to your desired demographic

What is an arrangement in which two or more parties agreed to share all cost profits and responsibilities of a business

The movement in position of your body is a communication skill

What communication uses body gestures and I’ve movement to send and receive information

The benefits of guest retention can include growth of the paycheck, job security and

Agreement between you and employer states if you decide to leave you will not work in another salon within so many miles

A policy purchase to protect from risk of loss

The moral standard that guides a persons conduct

To set, monitor, and achieve a personal or organizational desired endpoint with a specific timeframe

The document that provides details of your work history, education and qualifications for a position

Your personal assessment of self-worth is your

An individual who has total responsibility for all profits and losses of a business

An organized system to track all business transactions and expenses

A_____ is required when seeking financial assistance to open your salon

Being respectful of others, ethical and honorable are all traits of

finding solutions to your guest concerns developing a mental picture of your guest expectation is determined during the

Budgeting, employee management, inventory and purchasing our necessary skills in

Identify the open ended question

Connecting with potential guests in a social setting

A__ should include the guest name and contact information along with the original requested time and date of appointment

Describing your recommendations in a clear, detailed way so that your guest understands your vision is a form of

_____ is when a stylist rent space and an existing establishment and has the ability to independently generate revenue

Supplies used in daily salon operations

Paraphrasing uses your

percentage of total dollors you recieve from services and retail product sold is

Shampoo and conditioner your guest purchases to maintain their style at home

Scheduling your guest next appointment while they are still at your station

Keeping and using a cancellation list, and the perception it creates for your guest, is an example of

Document employer provides that gives specific info about a job, including qualifications skills needed for the job

The money at typical gas spends on services and products during their salon visit determines

important skill will affect retention referrals rebooking is your ability to control impressions experiences throughout

All people in cosmetology field wear bright, vibrant hair color this is example of a

An image or trademark that represents you or your business