Mission #2 - Providing our clients with CHOICE, value & security means:

We offer a variety of room types, sizes and location

Mission #5 - Strengthen our brand, industry leadership, growth & profitability

We can only achieve this when we work as ONE team

Mission #1 - Consistent and effortless experience:

There's a 91% chance that our guest will be loyal to us

Mission #4 - Fair dealings and mutual success

We ensure win-win outcomes even when dealing with suppliers

Mission #2 - Providing our clients with choice, value & SECURITY means:

Apartment door locks must function properly, Working CCTVs installed throughout the Property, Security guards patrolling the areas, Associates are trained First Aid and fire safety

Mission #2 - Providing our clients with choice, VALUE & security means:

Wifi allows internet connection anywhere at the property, Associates are trained to provide efficient service

Mission #3 - Engaging and accountable work environment

We work hard, achieve results and get rewarded accordingly

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Our Mission

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Identify the correct definition for each of the 5 mission statements

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Questions 7

Answers

1
Mission #2 - Providing our clients with CHOICE, value & security means:
Our property is only suitable for single travellers
Guests with certain requirements will not be welcomed
Only long term guests are allowed to stay with us
We offer a variety of room types, sizes and location
2
Mission #5 - Strengthen our brand, industry leadership, growth & profitability
A healthy organisation is not so important to me
Being an industry leader has no impact on anything
It's ok if the company cannot invest in its people
We can only achieve this when we work as ONE team
3
Mission #1 - Consistent and effortless experience:
Inconsistency is ok as long as safety & comfort is provided
No one will be loyal if the experience is difficult
There's a 91% chance that our guest will be loyal to us
Customer experiences cannot determine brand loyalty
4
Mission #4 - Fair dealings and mutual success
There's no need to be fair to suppliers as long as we win
We only build relationships to achieve short term goals
We ensure win-win outcomes even when dealing with suppliers
Suppliers and partners are not as important as our guests
5
Mission #2 - Providing our clients with choice, value & SECURITY means:
Apartment door locks must function properly
Working CCTVs installed throughout the Property
Security guards patrolling the areas
Associates are trained First Aid and fire safety
6
Mission #2 - Providing our clients with choice, VALUE & security means:
Wifi allows internet connection anywhere at the property
Our guests will not be escorted to their rooms upon check-in
We do not provide take-away service at the restaurant
Associates are trained to provide efficient service
7
Mission #3 - Engaging and accountable work environment
We are not allowed to ask questions at work
We work hard, achieve results and get rewarded accordingly
We are only responsible for our own department
We only attend training when we want to

Our Mission Flashcards | StudBud