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Life Skills 101
Life Skills 101
70 terms
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Lesson Challenges 101.1 - 101.6
Flashcards
70 cards
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Questions
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Answers
1
An inflammation of the fluid sac that lies between a tendon and a skin or bone is called?
Dermatitis
Tendonitis
Bursitis
Carpal Tunnel Syndrome
2
Which of the following terms defines the art and science of beauty care?
Onychology
Personal Hygiene
Cosmetology
Ethical Conduct
3
Which of the following statements does NOT reflect proper grammar?
May I shampoo you now?
How may I help you?
This oil works well on a normal skin type.
This oil works good on a normal skin type.
4
Adjusting your behavior to ensure your messages are being understood, and adapting your approach is referred to as:
Reflecting
Interacting
Fixing
Flexing
5
Venting to clients about other, more difficult clients is known as:
Attitude
Flexibility
Grammar
Vitality
6
Translating what you heard into your own words is referred to as:
Paraphrasing
Questioning
Responding
Repeating
7
All of the following topics are considered to be controversial for discussion with the client EXCEPT:
Politics
Religion
Personal problems
Hair care products
8
An outward reflection of your inner feelings, thoughts, attitudes, and values defined your:
Posture
Sense of humor
Hygiene
Personality
9
The tempo used during a verbal exchange is called the:
Force
Pitch
Rate
Inflection
10
Healthy, glowing skin is equally dependent on all of the following EXCEPT:
Exercise
Rest
Lack of sleep
Good nutrition
11
The feeling that two people have for one another that feeds each person's need to feel valued is known as:
Mutual respect
Emotional balance
Professional ethics
Self-control
12
Proper conduct in relationships with your employer, co-workers, and clients is known as:
Communication
Economics
Professional ethics
Personal hygiene
13
If a person matches their actions with their words, it is an example of:
Respect
Integrity
Commitment
Etiquette
14
Which of the following actions would diminish trust within a work environment?
Sincerity
Consistency
Gossip
Respect
15
Which of the following statements is NOT true about closed-ended questions?
Begin with "Would"
Begin with "Did"
Begin with "Why"
Begin with "Could"
16
An effective way to build trust is to:
Seek personal gain above shared gain
Communicate in open, honest ways
Tell half-truths
Be closed to the ideas of others
17
All of the following are trust-busters in a work environment EXCEPT:
Self-absorbed behavior
Poor work ethic
Insincerity
Integrity
18
Responding calmly versus reacting impulsively represents a person who is practicing:
Emotional balance
Enthusiasm
Reliability
Insincerity
19
Which of the following statements describes courtesy?
Controversial topics
Thoughtfulness of others
Rudeness toward others
Impatient gestures
20
Changing the pitch of your voice while speaking is called:
Rate
Inflection
Pitch
Enunciation
21
How many hours of sleep are required for most people to function properly and avoid fatigue (NOT FATIGG)?
6-8 hours
1-2 hours
9-12 hours
3-4 hours
22
When performing chemical services, a salon professional should always wear:
Protective gloves
Comfortable shoes
Makeup
Head bands
23
The strength of volume during a verbal exchange is called:
Rate
Inflection
Force
Pitch
24
As soon as you notice a discussion is getting off-track, you should:
Bring it back to the main issue
Try harder to make your point
Talk louder
Remain silent
25
Leaning forward during a conversation might communicate:
"I'm not interested in what you are saying. "
"I've had enough. "
"I'm interested in what you are saying."
"I'm very bored."
26
Which of the following responsibilities is NOT found in the professional code of ethics?
Showing respect for the feelings and rights of others
Being loyal to employer and co-workers
Being fair and courteous to your co-workers
Failure to fulfill obligations
27
Rotating footwear has all of the following effects EXCEPT:
Shortens how long they last
Strengthens your arch
Makes them last longer
Reduces FATIGUE
28
FATIGUE can be prevented through:
Rest and relaxation
Poor hygiene
Bad health
Lack of sleep
29
Integrity in simple terms could be described as:
Deciding to act ethically only when it suits you
Possessing a genius level of intellect
Inconsistency of character
Doing the right thing
30
Practicing good manners in the workplace is referred to as:
Conflict resolution
Professional etiquette
Reflective listening
Flexing
31
A polite behavior that shows respect for other people is called:
Personality
Habit
Attitude
Courtesy
32
Negative aspects of our personal character that we are unaware of but others can see are referred to as:
Setbacks
Self-esteem
Positive traits
Blind spots
33
Which of the following will help prevent shoulder problems?
Reaching across a table to manicure
Adjusting the height of the chair when you work on a client
Holding heavy clippers
Reaching for supplies on a high shelf
34
An individual's system for maintaining cleanliness and health is known as:
Personal hygiene
Public hygiene
Nutrition
Public sanitation
35
Use of a prompting comment such as "go on" is an example of a listening strategy called:
Repeat
Paraphrase
Respond
Question
36
All of the following statements describe methods to build self-respect EXCEPT:
Seeking out other positive people
Feeling down about yourself and others
Accepting and embracing change
Resisting negative influences
37
How should a salon professional respond to a client insisting on a hair color that would not be flattering?
By using overtones
By displaying a negative attitude
By tactfully suggesting otherwise
Sharing their unflattering request with other clients
38
Which of the following preventative measures will help alleviate foot and leg problems?
Raising your feet on a stool during breaks
Standing for long periods of time
Wearing high heels
Wearing shoes with poor arch support
39
When sitting in a chair, it is important to:
Keep knees apart
Keep feet apart
Sit well back in the chair
Sit forward in the chair
40
Which of the following activities helps stimulate blood circulation in the body?
Exercise
Listening to music
Watching TV
Reading a book
41
Which of the following terms describes a pledge to a course of action?
Insincerity
Trust
Commitment
Integrity
42
A deep admiration for someone or something is referred to as:
Respect
Integrity
Trustworthiness
Commitment
43
Which of the following descriptions would NOT play a part in your commitment to success as a cosmetology professional?
Attaining a healthy body and mind
Achieving the highest standards of professional behavior
Believing in bringing beauty to the lives of others
Insufficient rest
44
All of the following movements cause Carpal Tunnel Syndrome EXCEPT:
Repeating a motion over and over
Using sharp shears
Bending your wrist a lot
Gripping with force
45
When applying makeup, contouring with light colors will always have what effect on the face?
Moisturizing
Broadening
Narrowing
Highlighting
46
An overly wide jaw can be visually narrowed by applying:
Lighter contour cream to the inner areas of the jawline
Darker contour cream to the outer areas of the jawline
Darker contour cream to the inner areas of the jawline
Lighter contour cream to the outer areas of the jawline
47
Which of the following statements describes an appropriate technique to use when making eye contact?
Use eye contact throughout the conversation to demonstrate interest
Look over the other person's shoulders at something more interesting
Stare directly into the other person's eyes
Avoid making eye contact as soon as you start a conversation
48
The study of people's efficiency in their working environment & the effects on them is called:
Ergonomics
Personal hygiene
Economics
Public hygiene
49
Not making assumptions about people based on appearances reflects use of:
Respect
Integrity
Commitment
Etiquette
50
Eye contact, smiling, and posture are all examples of:
Verbal communication
Nonverbal communication
Personality
Inflection
51
All of the following can help prevent neck and back strain EXCEPT:
Adjusting the height of the client's chair
Reaching overhead for supplies
Working with the back straight
Using freestanding shampoo bowls
52
Resilience is developed by solving problems and:
Avoiding mistakes
Reducing stress
Choosing the most popular decision
Learning from mistakes
53
The ability to adapt or respond to change is called:
Sincerity
Flexibility
Trust
Gossip
54
Which type of shoes should be worn to reduce FATIGUE caused by standing for long periods of time?
Shoes with pointed toes
Low, broad-heeled shoes
High-heeled shoes
Shoes without arch support
55
Almost all foods contain mixtures of energy nutrients, which are all of the following terms EXCEPT:
Proteins
Keratin
Carbohydrates
Fats
56
The tone or inflection of your voice, level, and rate of speech all play a role in:
Nonverbal communication
Body language
Verbal communication
Listening
57
Which of the following descriptions is true of speaking with clarity?
Change the subject often
Focus on unimportant details
The more words the better
Less is more
58
Paraphrasing to summarize the meaning of what has been communicated is known as:
Using overtones
Reflective listening
Using tact
One-way communication
59
Persevering through difficult times is an example of:
Etiquette
Commitment
Respect
Integrity
60
Pronouncing words clearly, precisely and accurately is referred to as:
Rate
Tempo
Enunciation
Inflection
61
Maintaining healthy teeth and keeping breath fresh is called:
Halitosis
Public intoxication
Public sanitation
Oral hygiene
62
"No-Show" clients can be handled with all of the following strategies EXCEPT:
Offering other available appointment times
Making reminder calls ahead of time
Informing client of cancellation policy
Never discussing the missed appointment
63
Meeting life's new challenges can be assisted by:
Choosing insincerity and shoddiness in work
Acting before thinking
Focusing on fears versus opportunities
Focusing attention on goals
64
What condition occurs when tendons become inflamed?
Bursitis
Sore feet
Varicose veins
Tendonitis
65
Prevent neck and back strain by:
Twisting your body to get closer to the client
Bending forward when performing a service
Standing for a long time in high heels
Not reaching overhead for supplies
66
The scheduling concern of a client arriving early can be addressed by:
Welcoming the client with a cool dismissiveness
Letting client get their own beverage
Avoiding offering reading material
Telling the client how long before the service will begin
67
Being persistent means:
Changing all the time
Holding others in high regard
Staying the course, not giving up
Seeing yourself in positive wsys
68
The nearness of another to one's personal space is known as:
Posture
Proximity
Gesture
Carriage
69
The energy contained in food is measured in:
Protein content
Degrees
Fat content
Calories
70
Keeping the abdomen flat, the chin level, and the head up are key points in having:
A poor standing position
Bad posture
Potential injuries
Good posture