Curtis needs to tell his employees about the company's new policies. Writing a memo means that

everyone will have a written record of the new policies

When visuals are used effectively, the audience will

retain the message for a longer time

None of the damage to the materials is covered by insurance.

This sentence is grammatically correct

My supervisor does not write very good.

This sentence is grammatically incorrect

Being accurate is more important than to be speedy.

This sentence is grammatically incorrect

Which sentence most correctly applies effective writing principles?

Your savings start earning interest on the day of deposit

IBM wants its staff to follow these new regulations.

This sentence is grammatically correct

Drunk drivers who are responsible for taking lives, should have their licenses revoked.

The sentence has incorrect punctuation

We discovered that those kind of form letters do not get results.

This sentence is grammatically incorrect

Both Ms. Blank and Mr. South are to be promoted.

This sentence is grammatically correct

This month's sales figures are better than last month's.

This sentence is grammatically correct

Every letter and report is used to increase company visibility.

This sentence is grammatically correct

You have an oral presnttn to an intnl co. They're spkrs of English as a 2nd language You should

enunciate precisely and speak more slowly than usual

For the answer to exercise 6, see unit 9 on page 278.

The sentence has incorrect capitalization

The Federal Reserve Board will be meeting in the state of Washington

The sentence has incorrect capitalization

Corporate headquarters is being moved to Seattle.

This sentence is grammatically correct

Many bad listening habits develop because

people hear more quickly than most people speak

Being that the meeting starts in an hour, we must leave immediately.

This sentence is grammatically incorrect

However fast the train may go, a plane is still faster.

The sentence has correct punctuation

What would management do if us technicians went on strike?

This sentence is grammatically incorrect

Which of the following is not true of nonverbal communication?

Nonverbal messages can be avoided

Neither the manager nor the staff members has heard about the merger.

This sentence is grammatically incorrect

Two senators-elect will be on the program.

This sentence is grammatically correct

A thank you letter following a job interview is/should

be sent even if you've decided the job was'nt right for you

You should not feel badly about missing the meeting.

This sentence is grammatically incorrect

studbud

Business Communications Benchmark Test

110 termsStudBud Administration39 plays

Benchmark test from the beginning of the school year. #nomma

Flashcards110 cardsFPractice quizPHost liveL

Questions 110

Answers

1
Curtis needs to tell his employees about the company's new policies. Writing a memo means that
everyone will have a written record of the new policies
Curtis can immediately get feedback from the employees
all employees will need to stop working at the same time
the employees will abide by all of the policies
2
When visuals are used effectively, the audience will
participate more freely in discussion
look at the visuals instead of listening to the presentation
retain the message for a longer time
take better notes
3
None of the damage to the materials is covered by insurance.
This sentence is grammatically incorrect
This sentence is grammatically correct
4
impatient, interceed, lible
2 misspelled words
3 misspelled words
0 misspelled words
1 misspelled word
5
My supervisor does not write very good.
This sentence is grammatically correct
This sentence is grammatically incorrect
6
A letter with mixed punct has a comma after the salutation & no mrk of punct after the close.
False
True
7
Being accurate is more important than to be speedy.
This sentence is grammatically incorrect
This sentence is grammatically correct
8
Which sentence most correctly applies effective writing principles?
Your savings start earning interest on the day of deposit
Your order will be delayed because its size ws quite unusual
You should have completed a credit application.
If you don't return our calls, we cant help you.
9
Which phrase or statement best reflects elements of effective writing?
Thanking you in advance, I remain...
Kindly be advised...
Enclosed please find...
Here is the bulletin.
10
An application letter should be organized as a
routine message
special letter
good news message
persuasive message
11
What part of the face provides the most nonverbal feelings?
The color of the face
The lips
The mouth
The eyes
12
E-mail and phone messages are used
to communicate to colleagues in your office
to communicate large pieces of information
in place of business letters
to communicate quickly
13
IBM wants its staff to follow these new regulations.
This sentence is grammatically correct
This sentence is grammatically incorrect
14
Drunk drivers who are responsible for taking lives, should have their licenses revoked.
The sentence has correct punctuation
The sentence has incorrect punctuation
15
We discovered that those kind of form letters do not get results.
This sentence is grammatically correct
This sentence is grammatically incorrect
16
That's an interesting idea, but I have an _______ different proposal.
altogether
all together
17
Both Ms. Blank and Mr. South are to be promoted.
This sentence is grammatically correct
This sentence is grammatically incorrect
18
This month's sales figures are better than last month's.
This sentence is grammatically incorrect
This sentence is grammatically correct
19
Every letter and report is used to increase company visibility.
This sentence is grammatically correct
This sentence is grammatically incorrect
20
You have an oral presnttn to an intnl co. They're spkrs of English as a 2nd language You should
eliminate body language because it may be offensive
use humor generously to break the ice
speak as you normally would in a business meeting
enunciate precisely and speak more slowly than usual
21
You"ve a fine credit record youll be able to charge up to $4,000 of our tailored and accessorie
0 errors
2 errors
3 or more errors
1 error
22
When initially reading a document for content, which question should NOT be considered?
Are there any missing words?
Are the margins correct?
Are there any words or groups of words repeated?
Does the material make sense?
23
For the answer to exercise 6, see unit 9 on page 278.
The sentence has correct capitalization
The sentence has incorrect capitalization
24
Proofreading the hard copy, even after proofing onscreen, helps guarantee the accuracy of a doc
True
False
25
The proofreader's mark # means that a number needs to be inserted.
True
False
26
The Federal Reserve Board will be meeting in the state of Washington
The sentence has correct capitalization
The sentence has incorrect capitalization
27
People spk different languages, but nonverbl comm, such as gestures & facial exp, mean the same
True
False
28
Nonverbal language reflects the values of the culture to which it belongs.
True
False
29
Linda sends a short rpt about her findings on attitudes of workers What format should Linda use
Memo format
Letter format
Form report
A formal report format
30
The "strong slot" in a sentence is at the beginning of the sentence.
False
True
31
Which set of words would be detected by the spell check feature on your computer?
Walk, walke
Effect, affect
An, and
Form, from
32
Corporate headquarters is being moved to Seattle.
This sentence is grammatically correct
This sentence is grammatically incorrect
33
Many bad listening habits develop because
of lack of preparation for communication with others
people hear more quickly than most people speak
body language interferes with the speaker's message
people hear more slowly than most people speak
34
Can you_______ a method for polling customer opinions?
device
devise
35
In a talk with a "problem" customer, it's good to look for an opportunity to __that customer.
compliment
complement
36
February 1, 2005/Mr. Johnson Shank/9,200 Lakeview Drive/Foley, AL 365350626
1 error
2 errors
3 or more errors
0 errors
37
Being that the meeting starts in an hour, we must leave immediately.
This sentence is grammatically incorrect
This sentence is grammatically correct
38
The central idea of the message is the same as the purpose of the message.
True
False
39
Does the new _______ show the company's web address?
stationery
stationary
40
However fast the train may go, a plane is still faster.
The sentence has correct punctuation
The sentence has incorrect punctuation
41
What would management do if us technicians went on strike?
This sentence is grammatically incorrect
This sentence is grammatically correct
42
Primary research is typically undertaken after conduction a review of secondary data.
True
False
43
Which of the following is not true of nonverbal communication?
Nonverbal msgs may have diffrnt meanings for diffrnt people
Nonverbal messages may be intentional or unintentional
Nonverbal messages can be avoided
Nonverbal messages can contradict the accompanying message
44
Mandy's customer service ltr includes a heading, inside add, body, & closing. What's missing?
Copy notation
The greeting
The inquiry
The order number
45
Neither the manager nor the staff members has heard about the merger.
This sentence is grammatically correct
This sentence is grammatically incorrect
46
The most _______ way to improve spelling is to improve pronunciation.
effective
affective
47
Two senators-elect will be on the program.
This sentence is grammatically correct
This sentence is grammatically incorrect
48
A thank you letter following a job interview is/should
not mention the what will convey the employer's decision
is written in inductive order
be sent even if you've decided the job was'nt right for you
a prof courtesy expected only for executive-level positions
49
You should not feel badly about missing the meeting.
This sentence is grammatically incorrect
This sentence is grammatically correct
50
Most people remember what they hear much longer than what they see.
False
True
51
Effective listening requires an open mind.
True
False
52
Of us all, you are in the most advantageous position.
This sentence is grammatically correct
This sentence is grammatically incorrect
53
In the closing of an oral presentation, you should summarize the main points.
False
True
54
Every punctuation rule and grammar _______ has been mastered by our editors.
principal
principle
55
Authorities generally agree that speaking is the weakest link in oral communication.
True
False
56
Who's telephone was reported out of order?
This sentence is grammatically incorrect
This sentence is grammatically correct
57
mileage, exaggerate, efficiency
2 misspelled words
1 misspelled words
0 misspelled words,
3 misspelled words
58
Dear Mr. Johnson;
1 error
0 errors
2 errors
3 or more errors
59
He must take Finance before he can earn a bachelor of science degree or bachelor of arts degree
The sentence has incorrect capitalization
The sentence has correct capitalization
60
Which of the following is NOT a proofreading technique?
Read aloud
Rely only on the spelling & grammar checker on your computer
Read slowly
Read the paper backwards
61
Is Dr. Karen Boushea an M.D., a Ph.D., an Ed. D., or a D.D.S.?
The sentence has incorrect capitalization
The sentence has correct capitalization
62
Chad sat at his computer this morning, and made a preliminary draft of his speech.
The sentence has correct punctuation
The sentence has incorrect punctuation
63
Mr. Tokheim said that it was not him who suggested the change.
This sentence is grammatically incorrect
This sentence is grammatically correct
64
Relatively few of your classes, however, are in the Tanner Building.
The sentence has incorrect punctuation
The sentence has correct punctuation
65
We are pleased to enclose your new Lenox Square credit card.
0 errors
2 errors
1 error
3 or more errors
66
The rule that I consider most important is found on page 5.
The sentence has incorrect punctuation
The sentence has correct punctuation
67
In positive responses, the main idea of the letter comes before the letter's supporting info.
True
False
68
Are the application letter and resume to be submitted in a Manila Folder?
The sentence has correct capitalization
he sentence has incorrect capitalization
69
If nonverbal cues and verbal messages conflict, the receiver will likely
believe the verbal messge
stop believing anything that is said
believe the nonverbal message
leave the room
70
The grapevine is no more and no less accurate than any other communication.
True
False
71
Did you see the picture of President Bush and myself in Newsweek?
This sentence is grammatically correct
This sentence is grammatically incorrect
72
Grammar err "While reviewing the report, the fire alarm sounded, & everyone left the building."
Redundancy
Expletive
Passive voice
Dangling modifier
73
Repeating the subject line info in the 1st sentence of a memo is redundant & should be avoided
False
True
74
A way to encourage feedback from listeners when you are giving instructions is to
keep talking unless you see that the listeners are confused
repeat the instructions immediately
pause
wait until all instructions have been given
75
A broshure describing our exciting bargans are enclosed, too.
3 or more errors
0 errors
1 error
2 errors
76
Kevin needs to give an immediate account of a sales conference to 10 people. Which way is wrong
E-mail
Memo
Business letter
Report
77
Which of the following is the best beginning to a letter asking for completion of a survey?
I'm conducting a survey & want your opinion on luxury cars
Complete the srvy about luxury cars; return it in the envlpe
Imagine yrself in a luxury car, tailored to your preferences
Complete this srvey about luxury cars & get a $100 gift cert
78
Hour annual spring sale starts on april 31.
1 error
2 errors
3 or more errors
0 errors
79
Judy attended UVA for her first 2 years then she transferred to Va Tech to complete her degree
This sentence has incorrect punctuation
This sentence has correct punctuation
80
prevelent, calender, mathmatics
0 misspelled worlds
2 misspelled words
3 misspelled words
1 misspelled words
81
I was delighted to see the red, white, and blue flag, waving proudly in the breeze.
The sentence has correct punctuation
The sentence has incorrect punctuation
82
dictionery, competant, witholding
0 misspelled words
1 misspelled words
2 misspelled words
3 misspelled words
83
Visuals and handouts for an oral presentation should be
used only for presentations of more than 20 minutes
professionally prepared so there are no errors
kept to a minimum so attention will be focused on the spkr
appropriately designed and distributed if used
84
Following the first draft of a document, the editor must apply the following techniques EXCEPT
verifying correct punctuation
how to adjust the wording to achieve the objective
how to organize the material that remains
what material should be added or left out
85
In an active voice, the subject of the sentence performs the action of the verb.
False
True
86
The condo we plan to rent has five rooms; a kitchen, a living room, a bathroom, & two bedrooms.
This sentence has incorrect punctuation
This sentence has correct punctuation
87
Nonverbal messages cannot stand alone or accompany verbal messages.
False
True
88
Because an application letter is a persuasive letter, organize it as you would a sales letter
False
True
89
Reference initials in a letter
consist of the initials of the one who authored the letter
must be included on every business letter
may reflect the inits of all involved in the creation of it
always appear as the very last item in the letter
90
You may use these card in both our Lenox Square and Buckhead location.
2 errors
0 errors
1 error
3 or more errors
91
We'll attempt to complete the project by the deadline; but as you know, we had several delays.
This sentence has incorrect punctuation
This sentence has correct punctuation
92
A large _______ of our employees must file federal tax forms before the end of the fiscal year.
percentage
percent
93
Which word has the most unfavorable tone?
Lower price
Bargain
Inexpensive
Cheap
94
colleague, congradulate, harass
2 misspelled words
3 misspelled words
0 misspelled words
1 misspelled word
95
Body language
includes facial expressions and gestures
is very similar in most cultures
is always complex to read
is easy to interpret bcause each symbol has only one meaning
96
Linda Cate was _______ the telecommunications specialist with Xerox.
formally
formerly
97
The state of Florida sometimes experiences freezing Winter weather.
The sentence has correct capitalization
The sentence has incorrect capitalization
98
In delivering an oral presentation, the important consideration is that the
content is secondary to the delivery style
content is humorous
content is accurate
tech advanced presenter must use presentation software
99
A proofreader's mark of three lines drawn under a letter or word means
move
leave as is
capitalize
omit
100
Emphasizing positive aspects in any speaking situation
is good business practice
is not necessarily the best presentation strategy
may make listeners uncomfortable
may make listeners suspicious
101
Unless they are enforced, there is no point in laying down any rules.
This sentence is grammatically incorrect
This sentence is grammatically correct
102
E-mail messages should be written
when you don't have time to write a letter
when you already know the person
in a format like a memo
when you don't expect an answer
103
beneficial, tariff, serviceable
2 misspelled words
3 misspelled words
1 misspelled word
0 misspelled words
104
The subject line
sets the stage for the receiver to understand the message
is used only when composing electronic (e-mail) messages
provides a record of how the letter was sent
directs a letter to a specific person
105
The audience for most business writing is seldom neutral.
False
True
106
Our CEO is never _______ to suggestions for cutting costs.
averse
adverse
107
Good listening skills can improve speaking skills.
False
True
108
I wish I were as knowledgeable as Mr. Dunahee.
The sentence is grammatically incorrect
The sentence is grammatically correct
109
A report usually starts with
a tabulation of details included
the conclusion based on the facts
the reason for writing the report
presentation of the facts
110
Can you name the ______ of Alabama?
capitol
capital

Business Communications Benchmark Test Flashcards | StudBud

Business Communications Benchmark Test

110 termsStudBud Administration39 plays

Benchmark test from the beginning of the school year. #nomma

Flashcards110 cardsFPractice quizPHost liveL

Questions 110

Answers

1
Curtis needs to tell his employees about the company's new policies. Writing a memo means that
everyone will have a written record of the new policies
Curtis can immediately get feedback from the employees
all employees will need to stop working at the same time
the employees will abide by all of the policies
2
When visuals are used effectively, the audience will
participate more freely in discussion
look at the visuals instead of listening to the presentation
retain the message for a longer time
take better notes
3
None of the damage to the materials is covered by insurance.
This sentence is grammatically incorrect
This sentence is grammatically correct
4
impatient, interceed, lible
2 misspelled words
3 misspelled words
0 misspelled words
1 misspelled word
5
My supervisor does not write very good.
This sentence is grammatically correct
This sentence is grammatically incorrect
6
A letter with mixed punct has a comma after the salutation & no mrk of punct after the close.
False
True
7
Being accurate is more important than to be speedy.
This sentence is grammatically incorrect
This sentence is grammatically correct
8
Which sentence most correctly applies effective writing principles?
Your savings start earning interest on the day of deposit
Your order will be delayed because its size ws quite unusual
You should have completed a credit application.
If you don't return our calls, we cant help you.
9
Which phrase or statement best reflects elements of effective writing?
Thanking you in advance, I remain...
Kindly be advised...
Enclosed please find...
Here is the bulletin.
10
An application letter should be organized as a
routine message
special letter
good news message
persuasive message
11
What part of the face provides the most nonverbal feelings?
The color of the face
The lips
The mouth
The eyes
12
E-mail and phone messages are used
to communicate to colleagues in your office
to communicate large pieces of information
in place of business letters
to communicate quickly
13
IBM wants its staff to follow these new regulations.
This sentence is grammatically correct
This sentence is grammatically incorrect
14
Drunk drivers who are responsible for taking lives, should have their licenses revoked.
The sentence has correct punctuation
The sentence has incorrect punctuation
15
We discovered that those kind of form letters do not get results.
This sentence is grammatically correct
This sentence is grammatically incorrect
16
That's an interesting idea, but I have an _______ different proposal.
altogether
all together
17
Both Ms. Blank and Mr. South are to be promoted.
This sentence is grammatically correct
This sentence is grammatically incorrect
18
This month's sales figures are better than last month's.
This sentence is grammatically incorrect
This sentence is grammatically correct
19
Every letter and report is used to increase company visibility.
This sentence is grammatically correct
This sentence is grammatically incorrect
20
You have an oral presnttn to an intnl co. They're spkrs of English as a 2nd language You should
eliminate body language because it may be offensive
use humor generously to break the ice
speak as you normally would in a business meeting
enunciate precisely and speak more slowly than usual
21
You"ve a fine credit record youll be able to charge up to $4,000 of our tailored and accessorie
0 errors
2 errors
3 or more errors
1 error
22
When initially reading a document for content, which question should NOT be considered?
Are there any missing words?
Are the margins correct?
Are there any words or groups of words repeated?
Does the material make sense?
23
For the answer to exercise 6, see unit 9 on page 278.
The sentence has correct capitalization
The sentence has incorrect capitalization
24
Proofreading the hard copy, even after proofing onscreen, helps guarantee the accuracy of a doc
True
False
25
The proofreader's mark # means that a number needs to be inserted.
True
False
26
The Federal Reserve Board will be meeting in the state of Washington
The sentence has correct capitalization
The sentence has incorrect capitalization
27
People spk different languages, but nonverbl comm, such as gestures & facial exp, mean the same
True
False
28
Nonverbal language reflects the values of the culture to which it belongs.
True
False
29
Linda sends a short rpt about her findings on attitudes of workers What format should Linda use
Memo format
Letter format
Form report
A formal report format
30
The "strong slot" in a sentence is at the beginning of the sentence.
False
True
31
Which set of words would be detected by the spell check feature on your computer?
Walk, walke
Effect, affect
An, and
Form, from
32
Corporate headquarters is being moved to Seattle.
This sentence is grammatically correct
This sentence is grammatically incorrect
33
Many bad listening habits develop because
of lack of preparation for communication with others
people hear more quickly than most people speak
body language interferes with the speaker's message
people hear more slowly than most people speak
34
Can you_______ a method for polling customer opinions?
device
devise
35
In a talk with a "problem" customer, it's good to look for an opportunity to __that customer.
compliment
complement
36
February 1, 2005/Mr. Johnson Shank/9,200 Lakeview Drive/Foley, AL 365350626
1 error
2 errors
3 or more errors
0 errors
37
Being that the meeting starts in an hour, we must leave immediately.
This sentence is grammatically incorrect
This sentence is grammatically correct
38
The central idea of the message is the same as the purpose of the message.
True
False
39
Does the new _______ show the company's web address?
stationery
stationary
40
However fast the train may go, a plane is still faster.
The sentence has correct punctuation
The sentence has incorrect punctuation
41
What would management do if us technicians went on strike?
This sentence is grammatically incorrect
This sentence is grammatically correct
42
Primary research is typically undertaken after conduction a review of secondary data.
True
False
43
Which of the following is not true of nonverbal communication?
Nonverbal msgs may have diffrnt meanings for diffrnt people
Nonverbal messages may be intentional or unintentional
Nonverbal messages can be avoided
Nonverbal messages can contradict the accompanying message
44
Mandy's customer service ltr includes a heading, inside add, body, & closing. What's missing?
Copy notation
The greeting
The inquiry
The order number
45
Neither the manager nor the staff members has heard about the merger.
This sentence is grammatically correct
This sentence is grammatically incorrect
46
The most _______ way to improve spelling is to improve pronunciation.
effective
affective
47
Two senators-elect will be on the program.
This sentence is grammatically correct
This sentence is grammatically incorrect
48
A thank you letter following a job interview is/should
not mention the what will convey the employer's decision
is written in inductive order
be sent even if you've decided the job was'nt right for you
a prof courtesy expected only for executive-level positions
49
You should not feel badly about missing the meeting.
This sentence is grammatically incorrect
This sentence is grammatically correct
50
Most people remember what they hear much longer than what they see.
False
True
51
Effective listening requires an open mind.
True
False
52
Of us all, you are in the most advantageous position.
This sentence is grammatically correct
This sentence is grammatically incorrect
53
In the closing of an oral presentation, you should summarize the main points.
False
True
54
Every punctuation rule and grammar _______ has been mastered by our editors.
principal
principle
55
Authorities generally agree that speaking is the weakest link in oral communication.
True
False
56
Who's telephone was reported out of order?
This sentence is grammatically incorrect
This sentence is grammatically correct
57
mileage, exaggerate, efficiency
2 misspelled words
1 misspelled words
0 misspelled words,
3 misspelled words
58
Dear Mr. Johnson;
1 error
0 errors
2 errors
3 or more errors
59
He must take Finance before he can earn a bachelor of science degree or bachelor of arts degree
The sentence has incorrect capitalization
The sentence has correct capitalization
60
Which of the following is NOT a proofreading technique?
Read aloud
Rely only on the spelling & grammar checker on your computer
Read slowly
Read the paper backwards
61
Is Dr. Karen Boushea an M.D., a Ph.D., an Ed. D., or a D.D.S.?
The sentence has incorrect capitalization
The sentence has correct capitalization
62
Chad sat at his computer this morning, and made a preliminary draft of his speech.
The sentence has correct punctuation
The sentence has incorrect punctuation
63
Mr. Tokheim said that it was not him who suggested the change.
This sentence is grammatically incorrect
This sentence is grammatically correct
64
Relatively few of your classes, however, are in the Tanner Building.
The sentence has incorrect punctuation
The sentence has correct punctuation
65
We are pleased to enclose your new Lenox Square credit card.
0 errors
2 errors
1 error
3 or more errors
66
The rule that I consider most important is found on page 5.
The sentence has incorrect punctuation
The sentence has correct punctuation
67
In positive responses, the main idea of the letter comes before the letter's supporting info.
True
False
68
Are the application letter and resume to be submitted in a Manila Folder?
The sentence has correct capitalization
he sentence has incorrect capitalization
69
If nonverbal cues and verbal messages conflict, the receiver will likely
believe the verbal messge
stop believing anything that is said
believe the nonverbal message
leave the room
70
The grapevine is no more and no less accurate than any other communication.
True
False
71
Did you see the picture of President Bush and myself in Newsweek?
This sentence is grammatically correct
This sentence is grammatically incorrect
72
Grammar err "While reviewing the report, the fire alarm sounded, & everyone left the building."
Redundancy
Expletive
Passive voice
Dangling modifier
73
Repeating the subject line info in the 1st sentence of a memo is redundant & should be avoided
False
True
74
A way to encourage feedback from listeners when you are giving instructions is to
keep talking unless you see that the listeners are confused
repeat the instructions immediately
pause
wait until all instructions have been given
75
A broshure describing our exciting bargans are enclosed, too.
3 or more errors
0 errors
1 error
2 errors
76
Kevin needs to give an immediate account of a sales conference to 10 people. Which way is wrong
E-mail
Memo
Business letter
Report
77
Which of the following is the best beginning to a letter asking for completion of a survey?
I'm conducting a survey & want your opinion on luxury cars
Complete the srvy about luxury cars; return it in the envlpe
Imagine yrself in a luxury car, tailored to your preferences
Complete this srvey about luxury cars & get a $100 gift cert
78
Hour annual spring sale starts on april 31.
1 error
2 errors
3 or more errors
0 errors
79
Judy attended UVA for her first 2 years then she transferred to Va Tech to complete her degree
This sentence has incorrect punctuation
This sentence has correct punctuation
80
prevelent, calender, mathmatics
0 misspelled worlds
2 misspelled words
3 misspelled words
1 misspelled words
81
I was delighted to see the red, white, and blue flag, waving proudly in the breeze.
The sentence has correct punctuation
The sentence has incorrect punctuation
82
dictionery, competant, witholding
0 misspelled words
1 misspelled words
2 misspelled words
3 misspelled words
83
Visuals and handouts for an oral presentation should be
used only for presentations of more than 20 minutes
professionally prepared so there are no errors
kept to a minimum so attention will be focused on the spkr
appropriately designed and distributed if used
84
Following the first draft of a document, the editor must apply the following techniques EXCEPT
verifying correct punctuation
how to adjust the wording to achieve the objective
how to organize the material that remains
what material should be added or left out
85
In an active voice, the subject of the sentence performs the action of the verb.
False
True
86
The condo we plan to rent has five rooms; a kitchen, a living room, a bathroom, & two bedrooms.
This sentence has incorrect punctuation
This sentence has correct punctuation
87
Nonverbal messages cannot stand alone or accompany verbal messages.
False
True
88
Because an application letter is a persuasive letter, organize it as you would a sales letter
False
True
89
Reference initials in a letter
consist of the initials of the one who authored the letter
must be included on every business letter
may reflect the inits of all involved in the creation of it
always appear as the very last item in the letter
90
You may use these card in both our Lenox Square and Buckhead location.
2 errors
0 errors
1 error
3 or more errors
91
We'll attempt to complete the project by the deadline; but as you know, we had several delays.
This sentence has incorrect punctuation
This sentence has correct punctuation
92
A large _______ of our employees must file federal tax forms before the end of the fiscal year.
percentage
percent
93
Which word has the most unfavorable tone?
Lower price
Bargain
Inexpensive
Cheap
94
colleague, congradulate, harass
2 misspelled words
3 misspelled words
0 misspelled words
1 misspelled word
95
Body language
includes facial expressions and gestures
is very similar in most cultures
is always complex to read
is easy to interpret bcause each symbol has only one meaning
96
Linda Cate was _______ the telecommunications specialist with Xerox.
formally
formerly
97
The state of Florida sometimes experiences freezing Winter weather.
The sentence has correct capitalization
The sentence has incorrect capitalization
98
In delivering an oral presentation, the important consideration is that the
content is secondary to the delivery style
content is humorous
content is accurate
tech advanced presenter must use presentation software
99
A proofreader's mark of three lines drawn under a letter or word means
move
leave as is
capitalize
omit
100
Emphasizing positive aspects in any speaking situation
is good business practice
is not necessarily the best presentation strategy
may make listeners uncomfortable
may make listeners suspicious
101
Unless they are enforced, there is no point in laying down any rules.
This sentence is grammatically incorrect
This sentence is grammatically correct
102
E-mail messages should be written
when you don't have time to write a letter
when you already know the person
in a format like a memo
when you don't expect an answer
103
beneficial, tariff, serviceable
2 misspelled words
3 misspelled words
1 misspelled word
0 misspelled words
104
The subject line
sets the stage for the receiver to understand the message
is used only when composing electronic (e-mail) messages
provides a record of how the letter was sent
directs a letter to a specific person
105
The audience for most business writing is seldom neutral.
False
True
106
Our CEO is never _______ to suggestions for cutting costs.
averse
adverse
107
Good listening skills can improve speaking skills.
False
True
108
I wish I were as knowledgeable as Mr. Dunahee.
The sentence is grammatically incorrect
The sentence is grammatically correct
109
A report usually starts with
a tabulation of details included
the conclusion based on the facts
the reason for writing the report
presentation of the facts
110
Can you name the ______ of Alabama?
capitol
capital