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Stellar Esti Foundations chapter 1 Exam Review Flashcards | StudBud
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Stellar Esti Foundations chapter 1 Exam Review
Stellar Esti Foundations chapter 1 Exam Review
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Answers
1
how long should your personal mission statement be
a single line
one page single spaced
one or two sentences
one or two paragraphs
2
being __ is good because it helps people understand your position
confrontational
critical
assertive
aggressive
3
an example of __ is never breaching confidentiality by repeating personal info that clients have shared with you
integrity
discretion
competence
sincerity
4
Approaching work with a strong sense of responsibility is considered an important?
personality approach
self actualization
life skill
motivation
5
A most important life skill to remember and practice is to
maintain a protective attitude
stick to your goals only if necessary
master techniques to become more serious and less humorous
be helpful and caring for others
6
the process of ___ is fulfilling one’s potential and requires a lifelong commitment
self actualization
creativity
passion
inspiration
7
which of the following is an example of a short term goal?
being able to retire in 20 years
becoming a salon or spa owner in 5 years
graduation from barbering school in 6 months
owning your own home in two years
8
which of the following stimulates clear thinking?
exercise and recreation
note taking
keywords and phrases
repetition
9
what time management tool helps you prioritize tasks and activities
to do lists
physical activity
downtime
unstructured time
10
when you learn to say “no” firmly but kindly and mean it you are demonstrating what time of management technique
not taking on more than you can handle
problem solving
prioritizing
rewarding yourself
11
“i will study tomorrow” is an example of which of the following.
visualization
lack of a game plan
procrastination
perfectionism
12
the cultural pulse of an organization often comes from
the mission statement
ethics
mine mapping
effective communication skills
13
one action step for success is to practice doing whatever helps you maintain
a friendly tone of voice
a positive self image
an approachable demeanor
an inflated ego
14
emotional stability plays a key part in successfully handling which of the follow situations
positive interactions
nonverbal communications
confrontation
work life balance
15
when taking notes using key words or phrases help identify
problem solving techniques
main points
tasks and activities
basic guidelines
16
when you align your behavior and actions to your values you are demonstrating
emotional stability
diplomacy
integrity
discretion
17
if a new topic seems particularly overwhelming what is a good way to help remember the information
writing down the main topic
breaking the information into smaller segments
allowing your ideas to flow
creating a to do list
18
SHAPES is an example of
mind mapping
an acronym
word association
a rhyme
19
when you avoid sharing clients private matter with others even your closeted friends you are practicing what type of be
unethical
perfectionism
counterproductive
ethical
20
what process would you use to identify long term and short term goals
mind mapping
time management
goal setting
self actualization