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Exam 4 Review - BCOR 350 Flashcards | StudBud
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Exam 4 Review - BCOR 350
Exam 4 Review - BCOR 350
27 terms
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StudBud Administration
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Ch 16-20
Flashcards
27 cards
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Practice quiz
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Questions
27
Answers
1
The first step in initiating competitive marketing strategies is to ____
balance customer and competitor orientations
conduct competitor analysis
assess long term organizational objectives
design broad competitive marketing strategies
2
____ refers to continually changing acceptable styles to encourage more and early buying
bait and switch advertising
perceived obsolescence
high-pressure selling
technological obsolescence
3
Which of the following is the first step in the personal selling process?
prospecting and Qualifying
presentation and demonstration
pre approach
handling objections
4
A country's ___ shapes it product and service needs, income levels, and employment levels.
income distribution
industrial structure
international trade system
political structure
5
Which of the following was designed to help foster trade between nations?
exchange controls
tariffs
GATT
quotas
6
A firm should compete with ____ competitors in order to sharpen its abilities
weak
smaller
strong
international
7
According to "Market Concept" an organization should _____
exist to identify and satisfy the needs of its consumers
consider short term success more important than long term
make every effort to charge lower prices than competitors
advertise as much as possible
8
Which of the following would be considered part of environmental scanning?
technological environment
all of the above
political and legal environment
economic environment
9
Consumer advocates, Govt agencies, &critics have accused marketing of harming consumers through
planned obsolescence
sales promotion tactics
anti-trust laws
technological obsolescence
10
From a market point of view, Universal Pictures film studios might see its competition as ____
Walt Disney Pictures
Paramount Pictures
20th Century Fox
Broadway
11
Marketing can facilitate the exchange process by performing ____
all the above
selling
storing
buying
12
Term that refers to a tax levied by a foreign government against certain imported products.
excise
embargo
quota
tariff
13
Which of the following is NOT a reason that companies use social media?
immediacy and timeliness
engagement and social sharing capabilities
ease of creating content
cost effectiveness
14
According to the text, what location does Coca-Cola consider a long-term growth opportunity?
China
Brazil
India
Africa
15
In advertising, "puffery" is a term that refers to _____
hidden advertising messages to consumers
subliminal appeals to consumers
innocent exaggeration for effect
a straight forward promotional message
16
Gaining ___ requires delivering more value & satisfaction to target consumers than competitors
competitive advantage
first - mover advantage
comparative advantage
economies of scale
17
Advantages of direct and digital marketing for sellers include all of the following EXCEPT ___
need for sales training
low cost
speed
efficiency
18
What is the primary advantage of printed catalogs?
building emotional connections with customers
offering immediate rebates and coupons
offering unlimited space for merchandise details
filtering out interested prospects
19
The concept ___ specifically focused on the future welfare of consumers
societal marketing
strategic planning
consumer business
direct marketing
20
critics point out that a pen that costs 0.50 to make costs $10 to buy, this is an example of __
redlining
deceptive advertising
excessive markups
high pressure selling
21
Which of the following is NOT a deception or fraud concern for internet users and marketers?
phishing
malware
viral marketing
cyber spying
22
___ involves sending an announcement, reminder or other item to a person at a their address.
Kiosk marketing
Ambush marketing
Direct-mail marketing
Online marketing
23
Identifying customers wants or needs is best accomplished by ____
marketing research
examining existing product offerings
watching TV
asking friends
24
In the audio equipment industry, Philips and Sony belong to the same ____
control group
strategic group
experimental group
target group
25
the company wants to know the relative importance that a competitor places on all, EXCEPT ____
company history
current profitability
market share growth
cash flow
26
You're guilty of ___ if the you forget latent competitors & only focus on current competitors
self-competition
perfect competition
competitor backlinking
competitor myopia
27
According to the text McDonald's was criticized for all of the following EXCEPT ____
wasteful packaging and solid waste creation
inefficient energy use in its stores
marketing tasty fast food
contributing to the obesity epidemic