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BUS 140 Chapter 1 Quiz Flashcards | StudBud
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BUS 140 Chapter 1 Quiz
BUS 140 Chapter 1 Quiz
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Questions
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Answers
1
Dividing a market into several sections of customers is known as ________.
Mass Customization
Market Positioning
Value Engineering
Market Segmentation
2
Which of the following transforms marketing strategies into real values for consumers?
customer satisfaction surveys
a firm's value proposition
share of customer
the four Ps of marketing
3
________ are the form human needs take as they are shaped by culture and individual personality.
Services
Wants
Necessities
Benefits
4
Marketing, more than any other business function, deals with ________.
Customers
sales
brands
advertising
5
Which of the following concepts is based on a customer-centered philosophy?
the production concept
the product concept
the marketing concept
the selling concept
6
________ is the act of obtaining a desired object from someone by offering something in return.
Segmentation
Exchange
Differentiation
Targeting
7
Consumers' needs and wants are fulfilled through ________.
value
ideas
demand
market offerings
8
A brand's ________
is the set of benefits that it promises to deliver to consumers to satisfy their needs.
value proposition
dominant effect
fringe benefit
perquisite
9
________ marketing is perhaps the fastest-growing marketing platform.
Mobile
All of the Above
Social media
Online
10
________ are defined as states of felt deprivation.
Demands
Ideas
Needs
Values