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BE 3.02 pt 2 Flashcards | StudBud
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BE 3.02 pt 2
BE 3.02 pt 2
19 terms
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StudBud Administration
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Lap: HR 410 & SM-001
Flashcards
19 cards
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Questions
19
Answers
1
The part of staffing that involves seeking out and attracting qualified potential job candidates is called
b. on-boarding.
d. recruiting.
a. training.
c. interviewing.
2
A commission or bonus is an example of a form of
a. assistanceprogram.
c. benefit.
d. employee contract.
b. compensation.
3
Which of the following do many businesses believe to be their most important resource?
Office Supplies
Employees
Equipment
Sales Revenue
4
True or false: All employees make an impact on a business.
True; all employees make either a positive/negative impact on a business.
True; all employees make a positive impact on a business.
False; only managers and supervisors make an impact on a business.
False; only executives and board members make an impact on a business.
5
Human resources are a company's most important resources because
business costs are going down
employees place a greater emphasis on work over personal lives
they cotrol all other company resources
they are the most expensive resources
6
When HR management executives participate in a company's long-range planning efforts, they are taking part in
marketing.
budgeting.
financial analysis.
strategic management.
7
Which of the following are examples of top-level management job titles?
District Manager, Regional Sales Manager
Collections Supervisor, Crew Chief
Floor Supervisor, Area Supervisor
President, Senior Vice President
8
Which of the following is a purpose of an exit interview:
d. Togather further insight into the competition
c. To gain constructive suggestions for improvement
b. To negotiatecompensation and benefits
a. To gauge employee attitudes about social issues
9
A job specification is an explanation of
a. the skills, knowledge,and characteristics required for a job.
d. whomanages the department where a job position is open.
c. where a job is located within the company’s facility.
b. the responsibilities and tasks associated with a job.
10
Which of the following are examples of first-line management job titles
Collections supervisor, crew chief and production supervisor
Company VP, department head, and regional sales manager
President, senior VP, and chief executive officer
Senior VP, chief financial officer, and regional VP
11
A small-business manager who considers how a one-person reduction in staff could impact the company is demonstrating
interpersonal skills.
technical skills.
conceptual skills.
job-knowledge skills.
12
The first task in the HR management activity of staffing is
a. screening and selecting applicants.
b. determining need.
c. determining job descriptions.
d. recruiting.
13
Which of the following are examples of middle-management job titles?
Floor Supervisor, Area Supervisor
Collections Supervisor, Crew Chief
District Manager, Regional Sales Manager
President, Senior Vice President
14
The people who work to produce goods and services are known as
b. rawmaterials.
d. facilities.
c. human resources.
a. capital.
15
A manager who helps an employee count money in a cash drawer and prepare a bank deposit is:
demonstrating natural talent.
demonstrating technical skills.
demonstrating creativity.
demonstrating aggressive behavior.
16
Why do top-level managers usually receive high salaries?
Their decisions affect the entire company
They are required to attend a lot of meetings
More experience than others
Responsibilities involve hands-on supervision
17
Which management function: Determine types of workers needed, locate applicants, select, & assign to work area
staffing
directing
planning
controlling
18
Which of the following is the main purpose of management?
reach a specific level of productivity
accomplish the business's goals
create a pleasant work atmosphere
obtain needed resources
19
What must managers be able to do if they want employees to understand the business’s goals and be productive?
Communicate clearly
Listen carefully
Obtain feedback
Ask questions