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CI sources and MR
CI sources and MR
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StudBud Administration
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Entrepreneurship
Flashcards
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Questions
15
Answers
1
The most important reason to gain deep customer insights is
to create meaningful relationships with customers
to generate profit
to create competitive advantage
2
Searching through large amounts of digital data to find useful patterns or trends
Database marketing
Data mining
3
Provide insights into what people think and feel about a topic
Qualitative data
Quantitative data
4
The pattern of change in consumer behavior that leads to changes in marketing activity is
New government rules
Marketing trend
5
A group of six to nine people with whom an interview is conducted
Survey respondents
Focus group
6
Characteristics such as age, gender, and income, of a specific group of people are called
Demographics
Research sample
7
Gathering, storing, and using customer data for marketing directly to customers is
Satisfaction surveys
Database-marketing
8
Data which already exists and can be found in a variety of sources
Secondary data
Primary data
9
Pieces of information gained through research are
Data
Facts
10
The organized system of gathering, sorting, analyzing, evaluating, and distributing info is
Marketing-info system
Satisfaction surveys
11
Marketing analytics is
measuring, managing and analysing performance data
reporting profit, return on investment and sales numbers
12
The facts and figures from which CI conclusions can be drawn
Research sample
Quantitative data
13
Gathering and analysing information to help make good marketing decisions
Focus group
Marketing research
14
What can affect international marketing research?
availability of good quality secondary data
lack of time and resources
15
How can a small company gather marketing insights?
through local media
all of these
through surveys
through observation