stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
CHRA Flashcards | StudBud
Explore
/
CHRA
CHRA
72 terms
·
StudBud Administration
·
7 plays
Imported from external platform
Flashcards
72 cards
F
Practice quiz
P
Host live
L
Questions
72
Answers
1
All of the following types of information will most likely be collected by a HR specialist through a job analysis EXCEPT
Job context
Job analysis
Job specification
Job description
2
Smith Industries is thinking of having another company take care of its benefits management. This is called ________.
Telecommuting
Recruiting
Screening
Outsourcing
3
Question in picture
Paired comparison
Alternation ranking
Behaviorally anchored rating scale
Forced distribution
4
What is an advantage of using employee referral campaigns?
Local, hourly workers can be recruited quickly.
Applicants have community ties
Applicants have received realistic job previews.
Rewards and incentives are eliminated.
5
What is the first step of any performance appraisal?
Setting work standards
Making plans to provide training
Assessing the employee's performance
Giving feedback
6
Which one of the following indicates the division of work within a firm and the lines of authority and communication?
Organizational chart
Corporate overview
Process chart
Employee matrix
7
UPS selecting position, Jack has been asked to lift weights and jump rope. which one of the ff. is measured by UPS?
Personality
Interest
Motor ability
Cognitive
8
What usually occurs when employees rate themselves for performance appraisals?
Ratings are higher than when provided by supervisors
Ratings are subject to halo effects
Ratings are reliable but invalid
Ratings are about the same as when determined by peers
9
Question in picture
personnel planning
writing job descriptions
screening job candidates
interviewing job candidates
10
Hiring highly-skilled employees with great potential eliminates the need to provide orientation and training.
True
False
11
While performing the fifth step of a job analysis, it is essential to confirm the validity of collected data with the __
Legal department
HR manager
Worker
EEOC representative
12
Kate works as a nurse on temporary assignment for hospitals thruout the region on an as-needed basis. Kate is __
Benchmarking jobs
Working as a contingent worker
Participating in a job rotation
Using job enlargement
13
Which of the ff terms refers to the process of allowing subordinates to rate their supervisor's performance anonymously?
Upward feedback
Peer evaluation
Supplemental evaluation
Paired evaluation
14
All of the following are methods used by firms to develop high-potential candidates for future positions EXCEPT _____
Implementing job rotation
Offering global assignments
Developing skills inventories
Providing internal training
15
Which one of the following is the easiest and most popular technique for appraising employee performance?
Graphic rating scale
Alternation ranking
Constant sum rating scale
Forced distribution
16
Which one of the following terms refers to systematically moving workers from one job to another?
Job rotation
Job enlargement
Job adjustment
Job enrichment
17
Employee orientation programs range from brief, informal introductions to lengthy, formal courses.
True
False
18
Question in picture
2
10
20
5
19
________ identifies the training employees will need to fill future jobs.
Performance analysis
Competency modeling
Strategic training needs analysis
Screening
20
Question in picture
Observing all employees
Interviewing the HR manager
Holding a group interview with a supervisor
Conducting telephone surveys of all employees
21
Question in picture
Job expansion
Informal learning
Job rotation
Understudy
22
Question in picture
False
True
23
Which one of the following terms refers to the accuracy w/ which a test fulfills the function for which it was designed?
Validity
Expectancy
Reliability
Consistency
24
In conducting a job analysis. What should be the first step in the process?
Reviewing relevant background information
Deciding how the gathered information will be used
Selecting representative job positions to assess
Collecting data on job activities and working conditions
25
The methods used to give new or present employees the skills they need to perform their jobs are called _______
Orientation
Management
Development
Training
26
Question in picture
Job rotation
Apprenticeship training
Job instruction training
Programmed learning
27
Effective talent management focuses on developing employee competencies that align with strategic goals.
True
False
28
Question in picture
Employee orientation
Employee development
Recruitment
Selection
29
Which one of the following is most likely NOT one of the goals of a firm's employee orientation program
Teaching new employees about the firm's history and strategies
Assisting new employees in selecting the best labor union
Helping new employees become socialized into the firm
Making new employees feel like part of a team
30
Selection tests should be used as supplements to other tools like interviews and background checks.
True
False
31
In most organizations, who is primarily responsible for ppraising an employee's performance?
Human resources manager
Company appraiser
Employee's subordinates
Employee's direct supervisor
32
Which one of the following is an example of business process reengineering?
Using computerized systems to combine separate tasks
Assigning additional activities to new employees
Developing employee skills and behaviors
Creating a visual chart for workflow procedures
33
Question in picture
performance appraisal
employee orientation
Organizational development
employee selection
34
Which one of the following would most likely occur during the fourth step of the ADDIE training process?
Holding on-the-job training sessions
Selecting employees for training
Asking participants for feedback
Preparing online training materials
35
Question in picture
Paired comparison
Performance management
Direction sharing
Alternation ranking
36
A reliable employment test will most likely yield ________.
Improved scores (takes the same test more than once in a single day)
High scores (two alternate forms of the test on different occasions)
Similar scores (2 different people are administered the test at diff times)
Consistent scores when a person takes two alternate forms of the test
37
Question in picture
True
False
38
Which one of the following is NOT a tool used by firms to recruit outside candidates?
Online job boards
Intranet job postings
Newspaper advertising
Employment agencies
39
All of the following types of information will most likely be collected by a HR specialist through a job analysis EXCEPT
Performance standards
Work activities
Human behaviors
Employee benefits options
40
The primary purpose of providing employees with feedback during a performance appraisal is to motivate employees to ___.
Enroll in work-related training programs
Apply for managerial positions
Revise their performance standards
Remove any performance deficiencies
41
Question in picture
Reactivity
Diversion
Falsification
Flexibility
42
Question in picture
Scatter plots
Skills inventories
Computerized forecasting tools
Trend records
43
In Carlos' selection test in Northern Aeronautics measured Carlos's finger dexterity & reaction time, it was a(n)__ test
Achievements
Interpersonal skills
Cognitive skills
Physical abilities
44
A structured process by which people become skilled workers thru a combination of classroom instruction &ojt is called _
Coaching technique
Job instruction training
Apprenticeship training
Programmed learning
45
Publicizing an open job to current employees through a firm's intranet or bulletin board is known as job posting.
False
True
46
An employer will most likely use a private employment agency in order to ________.
Receive assistance writing job ads
Fill a specific job opening quickly
Adhere to legal hiring practices
Spend more time recruiting applicants
47
Recruiting is necessary to ________.
Determine whether to use inside or outside candidates
Create positive word-of-mouth about a firm
Forecast the short-term supply of outside candidates
Develop an applicant pool
48
Question in picture
What % of employers in the service industry use succession planning?
What skills, educ, and training have been provided to potential candidates?
What are the key managerial positions that are available at the new hotels?
Wht's the designated procedure 4 assessing & selcting potential candidates?
49
All of the following requirements are typically addressed in job specifications EXCEPT ________.
Working conditions
Necessary experience
Desired personality traits
Required education levels
50
Ian is currently being trained on the job and is at the first step in the OJT process, which involves ________.
Checking to make sure the task was learned by the trainee
Familiarizing the trainee with equipment, tools, and trade terms
Showing the trainee how do the task
Verbalizing the steps of the task
51
Question in picture
Provide the agency with an accurate job description
Post jobs on the firm's intranet and bulletin boards
Develop applicant screening software for internal hires
Send HR experts to monitor the agency's recruiting activities
52
Question in picture
True
False
53
The HR department monitors the performance appraisal system, but it is typically not involved in rating employees.
True
False
54
Employers will most likely use all of the following methods to dentify training needs for new employees EXCEPT ________.
Analyzing job descriptions
Conducting a work sampling
Reviewing performance standards
Questioning current job holders
55
The process of deciding how to fill executive positions at a firm is known as ________
Internal recruiting
Advanced interviewing
Succession planning
Long-term forecasting
56
What is the first step in the recruitment and selection rocess?
Deciding what positions to fill
Performing candidate background checks
Building a pool of candidates
Performing initial screening interviews
57
Which one of the following is the primary reason that firms onduct background investigations of job applicants?
Adhere to legal hiring practices
Report criminals to police
Uncover false information
Limit the number of applicants
58
Question in picture
Diaries
Questionnaires
Interviews
Observations
59
All of the following are reasons for appraising an employee's erformance EXCEPT ________.
Creating an organizational strategy map
Making decisions about promotions
Correcting any work-related deficiencies
Determining appropriate salary and bonuses
60
Question in picture
False
True
61
Which of the ff terms refers a performance appraisal based on surveys frm peers, supervisors, bordinates, & customers?
Team appraisals
Rating committee
360-degree feedback
Upward feedback
62
When managers need to determine which current employees are available for promotion or transfer, they will likely use
Estimated sales trends
Personnel forecasts
Skills inventories
Scatter plots
63
What is the first step in the ADDIE training process?
Appraising the program's budget
Analyzing the training need
Assessing the program's successes
Acquiring training materials
64
Which one of the following factors plays the greatest role in determining the best medium for a job advertisement?
Time allowed to fill the position
Graphics used in the advertisement
Job compensation and salary
Skills needed for the job
65
Question in picture
True
False
66
Conducting the job analysis is the sole responsibility of the HR specialist.
False
True
67
Multi-day simulation in whch candidates perform realistic tasks in hypothetical situations & are scored on their perform
Management assessment center
Applicant personality test
Situational judgment test
Work sampling event
68
Which of the ff. is the primary disadvantage of using internal sources of candidates to fill vacant positions in a firm?
Potential to lose employees who aren't promoted
Lack of knowledge regarding a candidate's strengths
Questionable commitment of candidates to the firm
Significant training and orientation requirements
69
Question in picture
Ratio analysis
Graphical analysis
Trend analysis
Computer analysis
70
The Big Five personality dimensions include all of the following EXCEPT ________.
Extroversion
Neuroticism
Conscientiousness
Optimism
71
Which on the ff. terms refers to training candidates to perform job's tasks & assessing their peformance prior to hire?
Miniature job training
Management assessment center
Work sampling technique
Achievement testing
72
Question in picture
Use new terminology and technical concepts
Give information in logical, meaningful section
Use as many visual aids as possible during the session
Provide an overview of the material to be covered
