Module 1 Mash Up 2!

Question 1

What is the final step in the troubleshooting process?

Accepted Answer

Document any findings

Question 2

A vendor support contract has expired. How should someone find support about a product issue? (2)

Accepted Answer

Find a new application, Product community and support forums

Question 3

Which Hypervisor runs off software and must request resource usage?

Accepted Answer

Hypervisor II

Question 4

What year was Windows 10 first released?

Accepted Answer

2015

Question 5

Which Hypervisor runs on "Bare Metal" or the physical hardware?

Accepted Answer

Hypervisor I

Question 6

A manufacturer's website would give you the best information when providing the correct _________.

Accepted Answer

model number

Question 7

What is the technical name for a web address?

Accepted Answer

URL, URI

Question 8

What are the main mobile OSes on the market today?

Accepted Answer

iOS, Android

Question 9

A technician goes through the same steps to access a website as a user from another location. What are they doing?

Accepted Answer

Duplicating the problem

Question 10

How many steps are in the CompTIA troubleshooting theory?

Accepted Answer

7

Question 11

Installing and running multiple operating systems on a single computer is known as __________.

Accepted Answer

Virtualization

Question 12

What browsers are currently found on modern computers?

Accepted Answer

Firefox, Safari, Microsoft Edge, Google Chrome

Question 13

True or False? Windows is an open source operating system.

Accepted Answer

False

Question 14

What type of firmware is used on laptop and desktop motherboards?

Accepted Answer

BIOS, UEFI

Question 15

True or False? Windows 10 is the first 64-bit edition of Windows?

Accepted Answer

False

Question 16

Where should someone find the latest version of a driver?

Accepted Answer

Manufacturer's website

Question 17

What is the first step in the troubleshooting process?

Accepted Answer

Identify the problem

Question 18

Rather than release new versions, Windows 10 is using what kind of updates?

Accepted Answer

Feature Updates

Question 19

What OS is estimated to be installed on the highest percentage of the world's computers?

Accepted Answer

Windows

Question 20

Once a technician confirms a theory, what should they do next?

Accepted Answer

Establish a plan of action

Question 21

What type of file coordinates hardware and software communication?

Accepted Answer

Extension, Driver

Question 22

What year was the first GUI released?

Accepted Answer

1984

Question 23

After setting up a computer, it isn't powering on. What should you do FIRST?

Accepted Answer

Check all cable connections

Question 24

True or False? The Android operating system is often customized by device manufacturers?

Accepted Answer

True

Question 25

True or False? A 64-bit CPU can run both 32- and 64-bit applications.

Accepted Answer

True

Question 26

What key combination is used to open File Explorer?

Accepted Answer

Win + E

Module 1 Mash Up 2!

Questions 26

Module 1 Mash Up 2!

Questions 26