Outpatient Nursing

Question 1

MHS Genesis has been frozen for several minutes. Is there anything you can try to unfreeze it?

Accepted Answer

Citrix icon in the Windows tray - disconnect from the server

Question 2

How can you open a new Ambulatory Comprehensive Intake form?

Accepted Answer

The blue arrow on the Vital Signs component, The blue plus sign on the Vital Signs component, AdHoc on the toolbar

Question 3

My specimen label didn't auto print when I signed my order. How can I print another label?

Accepted Answer

Specimen Collection on the toolbar

Question 4

How do you create an In-Between encounter?

Accepted Answer

Create a Message from Message Center.Don't pick an encounter

Question 5

I'm trying to sign an order, but I have a blue circle icon. What does that icon mean?

Accepted Answer

There is a missing detail

Question 6

I documented a result in Point of Care Result Entry, but my task is still on the task list...

Accepted Answer

Click the yellow box to check it off, then refresh

Question 7

I have a document to scan into the chart. Where is the scan button?

Accepted Answer

In the "Task, Edit, View" toolbar, at the top

Question 8

When does the appointment turn green on the Ambulatory Organizer?

Accepted Answer

When the tech signs the intake form

Question 9

I cannot sign my intake form, but I've satisfied all requirements. What is likely stopping me?

Accepted Answer

I forgot to press OK on the Family History page, Clicking "Submit" on the Summary page

Question 10

A common order is not in any of the components on the Quick Orders page. How can you add it?

Accepted Answer

Save the order as a favorite, add the fav folder to the page

Question 11

A provider orders a med to be given in clinic but the patient refuses. How do you document it?

Accepted Answer

On the MAR, and click the checkbox for "Not Given", In the MAW, and click the checkbox for "Not Given"

Question 12

Where can you place orders in PowerChart?

Accepted Answer

From "Orders" on the menu, From the "Clinic Quick Orders" mPage

Question 13

Choose the correct definition of an order OR the correct definition of a proposal

Accepted Answer

A proposal must be cosigned before any tasks are generated, An order can be co-signed after the task is complete

Question 14

It's the end of the day. How can you check if you completed all tasks for all patients?

Accepted Answer

Ambulatory Organizer > Open Items tab, Multi-Patient Task List

Question 15

You've re-opened the intake form again but you can't document anything. Why?

Accepted Answer

It's in a view-only mode. Close it and right-click, modify

Question 16

You've been interrupted while completing the pt's intake form. How should you handle this?

Accepted Answer

Sign the form and find it later in Form Browser

Question 17

I'm searching for pt education. Typing Chest Pain doesn't return any results...

Accepted Answer

Make sure you select the "All" category

Question 18

What are some things you should do when you get to the Medication section of the intake form?

Accepted Answer

Document the compliance of new home medications, Add new home medications, Document the compliance of existing meds

Question 19

Where do you go to document that you gave a med?

Accepted Answer

"Medication Administration Wizard" in the toolbar, MAR on the menu

Question 20

What is NOT one of the steps in the checkout process?

Accepted Answer

Check the pt out in the Ambulatory Organizer

Questions 20