Miss Amanda cosmetology state board

All people in the cosmetology field wear bright, vibrant haircolor. This is an example of a/an

The steps you take to ensure your guest always leaves with a positive impression

The money a typical guest spends on services and products during their salon visit determines

Percentage of total dollars you receive from services and retail products sold is

A document that provides details of your work history, education & qualifications for a position

Keeping and using a cancelation list and the perception it creates for your guests is an example of

Individuals hired and compensated by a company to provide services

Shampoo & conditioner your guest purchases to maintain their style at-home

What is a strategy to use so that your guest returns within a specified time for their next service

A___should include the guest's name and contact info, along with the original requested time & date of appointment

An organized system to track all business transactions & expenses

To set, monitor, & achieve a personal or organizational desired end-point within a specific time frame

Recommending that your guest adds some highlights and/or lowlights to their existing haircolor is known as

Pictures of your best work, awards, or certificates displayed professionally in an album or electronic folder

ownership by a group of ppl that requires the highest level of legal consideration & is organized & designed by a lawyer

An agreement between you & an employer that states if you decide to leave the salon you will not work within a radius

referrals & rebooking is your ability to control impressions & experiences thought the

What is an arrangement in which 2 or more parties agree to share all cost, profits, and responsibilities

A document the employer provides that gives specific info about a job, including the qualifications or skills needed

The moral standards that guide a person's conduct

The movement and position of your body is a communication skill

Marketing to your desired demographic

An image or trademark that represents you or your business

Running late, deadlines, or personal issues can be demanding situations that can cause

Showering, brushing your teeth, and shampooing your hair are all examples of personal

Supplies used in daily salon operations

Paraphrasing uses your

Identify the open-ended question

Budgeting, employee management, inventory & purchasing are necessary skills in

Your personal assessment of self-worth is your

Describing your recommendations in a clear, detailed way so that your guest understands your vision is a form of

Being respectful of others, ethical and honorable, are traits of

An individual who has total responsibility for all profits and losses of a business

What communication uses body gestures & eye movement to send & receive information

The benefits of guest retention can include growth of paycheck, job security and

___is when a stylist rents space in an existing establishment and has the ability to independently generate revenue

Marketing can include which type of communication

Scheduling your guest's next appointment while they are still at your station

Finding solutions to your guest's concerns & developing a mental pic of your guest's expectation is determined during

A___is required when seeking financial assistance to open your salon

______is using verbal and non-verbal cues to show you are interested in the conversation.

Connecting with potential guests in a social setting is

Certain regulatory agencies and taxing laws require that you maintain correct

A policy purchased to protect from risk of loss

Gaining new guests through word-of-mouth recommendation