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Spotts IBA Lesson 2 Flashcards | StudBud
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Spotts IBA Lesson 2
Spotts IBA Lesson 2
32 terms
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Lesson #2 of the Industry Certification for IBA
Flashcards
32 cards
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Practice quiz
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Questions
32
Answers
1
Term for voice info delivered in digital form as packets of data using IP instead of PSTN?
Call center
Unified communications (UC)
Presencing
Voice over IP (VoIP)
2
What is the term for the integration of telephony and data technologies?
Mobile computing
Presencing
Convergence
Blogging
3
The concept referring to the changing trends in the use of WWW technology and Web design.
Web 4.0
Web 1.0
Web 3.0
Web 2.0
4
What is the term that refers to a person's ability to use technology while "on the go"?
Convergence
Presencing
Laptop computing
Mobile computing
5
Method a blogger receives notification when other bloggers link to his or her blog entry
Trackback
Feedback
Comments
Alert
6
Web Programming methodology that enables Web apps to interact w/users like desktop applications
Ajax
Mashup
Wiki
Folksonomy
7
Typing an e-mail message or instant message using all capital letters can be considered:
a breach of Internet ethics.
a form of harassment.
a breach of netiquette.
a blog.
8
Sending jokes via e-mail or sending inst messages to someone who doesn't want it is considered:
a blog.
a form of harassment.
a breach of Internet ethics.
a breach of netiquette.
9
Which of the following is usually true of popular social networking sites?
Content posted to these sites is property of site owners.
They generally are responsible for user-posted content.
They take legal responsibility for user-posted content.
They generally provide privacy protection for users.
10
Asking other users to divulge personal info during any Internet-based communication is
a breach of Internet ethics.
a form of harassment.
a breach of netiquette.
a blog.
11
What is folksonomy?
Web pages can be viewed and modified by anyone by internet
Tool allowing download audio/video digital-media files to pc
The practice of categorizing online content through tags
Enables Web applications to interact with users.
12
What is spim?
An instant message that bypasses firewalls
Spam that is delivered through instant messaging
Spam that is delivered through e-mail
An instant message that bypasses antivirus software
13
Which of the following popular social networking sites is most often used as a business tool?
Linkedin
Picasa
Twitter
MySpace
14
Semantic Web implementations are Web applications that:
Enable users to categorize online content through tags.
Merge content and scripts from Web sites to create new apps.
Can be viewed and modified by anybody with a Web browser
Have the ability to contextualize data as they process it.
15
What is one reason blogging has become so popular and prevalent?
Blogs enable real-time assistance from remote help desk tech
Blogs strictly enforce the rules of Internet etiquette.
Blogs enable 2 assoc to type/view messages sent in real time
Blogs have become intellectual stimulation& entertainment.
16
Describes the ability of a group to exhibit intelligence by solving problems collaboratively
Web 2.0 intelligence
Collective Intelligence
Groupthink
Crowdsourcing
17
Term for the business trend that seeks to simplify and integrate all forms of communication
Unified communications (UC)
Blogging
Convergence
Voice over IP (VoIP)
18
Web feeds can be read using software called:
a mashup
an aggregator
an FTP client
a wiki
19
Which of the following would be considered a Web 2.0 technology?
Wiki
HTTP
Usenet
FTP
20
Which of the following should u use to accept real-time assistance from remote help desk tech?
Instant messaging
Virtual Network Computing (VNC)
Windows Remote Assistance
Voice over IP (VoIP)
21
What is a podcast?
Web pages can be viewed and modified by anybody via internet
Audio or video digital-media files distributed via Web feeds
Programming methodology enables Web apps for users interact
The practice of categorizing online content through tags
22
Type and view messages sent to one or more recipients, and view the responses immediately?
Text messaging
Virtual Network Computing (VNC)
Instant messaging (IM)
Windows Remote Assistance
23
An electronic journal or personal diary posted to a public Web site can be considered:
a breach of Internet ethics.
a blog.
a form of harassment.
a breach of netiquette.
24
What is a wiki?
A tool to download syndicated audio/video digitalmedia files
Programming methodology enables Web applications to interact
Web pages that can be viewed and modified by anybody via web
The practice of categorizing online content through tags
25
The protocol required for text messaging is:
FTP.
SMS.
HTTP.
SMTP.
26
Application programming interface(API) transfer XML&other text data between Web server&browser
XMLHttpRequest
Folksonomy
Semantic Web
Mashup
27
What is social networking?
Individuals with common interests or goals, specific groups
Audio/video digital-media files that are distributed via Web
Web pages that can be viewed and modified by anybody
Integration of content & scripts from Web sites to new apps
28
Presence information:
can be published only on a single communication channel.
a person's willingness & ability to join in communication.
is limited to wireless mobile phones and home phones.
is often used in social networking but rarely in workplaces.
29
Why should you avoid transmitting sensitive information in an instant messaging session?
Because instant messaging is considered company property
Because all messages will be viewed by contacts in ur list
Because instant messaging sessions involve more than 2people
Because instant messaging is not a secure communication
30
Companies use call centers to:
hire new employees.
interact with their customers.
research legal regulations for businesses.
test prototypes.
31
A Web page that integrates content and scripts from multiple Web sites to create new apps.
podcast
folksonomy
mashup
wiki
32
Which accurately describes at least one difference between Web 1.0 and Web 2.0?
Web 1.0 enabled users not tech savvy to help develop the Web
Web 2.0 has closer approach, less collaboration than Web 1.0
Web2.0 largely relies on use of crowdsourcing Web1.0 doesn't
Web1.0 largely relies on use of crowdsourcing Web2.0 doesn't
