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BUS1 Ch. 14. Developing and Pricing Goods and Services Flashcards | StudBud
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BUS1 Ch. 14. Developing and Pricing Goods and Services
BUS1 Ch. 14. Developing and Pricing Goods and Services
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Questions
30
Answers
1
Successful businesses constantly monitor consumer wants and needs.
False
True
2
Car dealers realize that consumers focus exclusively on price and warranty.
True
False
3
In marketing today, packaging carries the added responsibility of:
keeping product costs down.
promotion and sales.
minimizing product liability.
gaining access to international markets.
4
Borden, Inc., makes pasta, dairy items, & adhesives. These products are referred to as Borden's
product differentiation.
product life cycle.
product mix.
product line.
5
A leading cause of new-product failure is:
the automation of the product development process.
product promises that are not delivered.
insufficient competition.
excessive product differentiation.
6
Product development is a key activity in any modern business, anywhere in the world.
True
False
7
Producers use _____ as a primary basis for setting prices on the goods & services they offer.
tariffs
costs
quotas
market share
8
The several product lines a company offers for sale make up that organization's product mix.
True
False
9
A brand that's been given exclusive legal protection, ie. the McDonald's golden arches, is a
trademark.
private brand.
promotional mark.
dealer brand.
10
The concepts of product lines and product mixes apply to marketers of products and services.
False
True
11
___ goods & services represent those products a consumer is unaware of or hasn't planned to buy
Shopping
Inferior
Unsought
Convenience
12
Convenience goods are products that consumers want to purchase frequently & with minimum effort
True
False
13
The image created by advertising is part of the total product offer of a product.
True
False
14
__________ presents an idea for a new product to potential customers to test their reactions.
Screening
Concept testing
Prototype development
Idea generation
15
Creative product differentiation can enable a small business to increase market share.
True
False
16
Whether a consumer thinks a product provides the best value depends upon:
the actual product benefits.
the laws covering the product's manufacture.
the global situation.
the consumer's perceptions.
17
The purpose of __________ is to create real or perceived product differences.
niche marketing
target marketing
product differentiation
product mixing
18
____ goods appeal to consumers who are willing to make an extra shopping effort to acquire them
Convenience
Shopping
Specialty
Consumer
19
When people consider purchasing a good, they:
may evaluate and compare a variety of factors.
are responding to the market forces of supply and demand.
won't consider goods that require special effort to purchase
are most influenced by the price of the product or service.
20
_______ costs are those costs that increase as the level of production increases.
Fixed
Variable
Uncontrollable
Mixed
21
When consumers calculate the value of a product, they look at benefits & then subtract cost.
True
False
22
When consumers calculate the value of a product, they:
identify variable & fixed components of product benefits
look at the benefits provided then subtract the cost.
eliminate nontangible elements that might affect perception
subtract the cost of production from the market price.
23
In evaluating colleges, students and parents are likely to judge a school:
on anticipated rate of return on their tuition investment.
based on the tuition.
by the collection of benefits offered by the school.
strictly on the basis of major curriculums offered.
24
Low prices can often help retailers create an attractive total product offer.
True
False
25
___ involves designing a product so that it satisfies customers & meets desired profit margins.
Price leadership
Price discrimination
Target costing
Cost-based pricing
26
The critical component of a total product offer is always a low price.
False
True
27
According to the product life cycle model, sales are expected to peak in the _________ stage.
growth
maturity
introduction
commercialization
28
The combination of product lines offered by a manufacturer is called the firm's:
product portfolio.
total product offer.
product mix.
product matrix.
29
Costs incurred regardless of the number of units of a product produced or sold are called
mixed costs.
variable costs.
fixed costs.
controllable costs.
30
Brand ________ refers to the linking of a brand to other favorable images, such as a celebrity.
awareness
loyalty
insistence
association