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IL Stateboard cosmetology Flashcards | StudBud
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IL Stateboard cosmetology
IL Stateboard cosmetology
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1
One important golden rule of communication for building a successful beauty industry career is to
use casual grammar and slang
speak softly
be casual and comfortable
be aware of your body language
2
holds the key to individual development and personal motivation, gives you knowledge and confidence
Networking
Continuing education
Basic school education
A professional attitude
3
As you work, a good guideline to follow is to
use ergonomically designed implements
avoid regular stretching exercises
endure long periods of uninterrupted repetitive motions
keep your back and neck relaxed
4
Which of the following is one of the recommended strategies for effectively managing your time?
Plan your commitments around your leisure time.
Always work as hard as possible
Don't schedule free time into your day because free time is a waste of time
Make effective time management a habit.
5
Your shoes should have a low heel and
have a tight fit
have a loose fit
offer good arch support
have a soft sole
6
To avoid ergonomic-related injuries, consider using
an anti-fatigue mat
knee braces
a back brace
a heated body wrap
7
It is recommended that you study during blocks of time that would otherwise be wasted, such as while
waiting in a doctor's office
getting sufficient rest
listening to your instructor
practicing new skills
8
To earn a client's ______ and loyalty, be consistent by always having a positive attitud
affection
trust
respect
money
9
Involves your posture and the way you walk and move.
physical fitness
physical activity
physical problems
physical presentation
10
Negative gossip and _______ can bring an ideal atmosphere to a halt
consideration
impolite demeanor
poor listening
friendliness
11
When should the client consultation be performed?
During the service
When booking the appointment
After the service
Before starting the actual service
12
Which of the following blocks the creative mind from exploring ideas and discovering solutions to challenges?
familial support
enthusiasm
motivation
criticism
13
Putting off until tomorrow what you can do today is called _____.
time management
perfectionism
scheduling
proscrastination
14
When we pay attention to our _____we can learn how to manage our time efficiently
insecurities
cravings
inner organizer
feelings of guilt
15
It is recommended that you allow how much time in your schedule to do the client consultation?
5-15 minutes
15-20 minutes
3-5 minutes
1-3 minutes
16
which was the first to infuse essential oils from the leaves, bark, and blossoms of plants for use as perfumes?
chinese
greeks
egyptians
romans
17
One goal of ergonomics is to make workplace tools safer and more
economical
efficient
attractive
flexible
18
When interacting and communicating with coworkers, make every effort to remain
assertive
aloof
aggressive
objective
19
The third step of the 10-Step Consultation Method is to
review the client's lifestyle
determine and rate the client's preferences
analyze the client's hair
perform a needs assessment
20
If you are involved with a scheduling mix-up, always remember to
be polite while arguing that you are correct
be assertive and argue that you are correct
be polite and never argue about who is correct
be aggressive, but refrain from arguing
21
The sixth step of the 10-Step Consultation Method is
show and tell
determine and rate the client's preferences
discuss upkeep and maintenance
review the intake form
22
The ancient Greeks made lavish use of perfumes and cosmetics for grooming, medicinal purpose, and ______.
social rites
religious rites
burial rites
family events
23
The ability to deal with difficult circumstances comes from having _____.
a strong family unit
specific career goals
well developed life skills
a fine-tuned smile
24
In order to get experience providing hairstyling services on film and TV sets, you should be prepared to for a period
immediately join a union
work only a few hours a day
work without implements
offer to volunteer
25
act of successfully sharing information between two people so that the information is understood is
strong communication
overt communication
effective communication
direct communication
26
twentieth century saw the introduction of tube mascara, improved hair care and of the weekly salon appointment
proliferation
growth
wane
death
27
Your reactions to situations beyond your control and your ability to
stand up
remain assertive
control fear
communicate effectively
28
Good communication skills reduce potential workplace
compatibility
harmony
consistency
conflict
29
Effective human relations and communication skills build
stimulating conversations
lasting client relationships
strong values
professional ethics
30
An awareness of your posture and " " will enhance your health and comfort
activity
movements
weight
height
31
The ancient _______ were the first to cultivate beauty in an extravagant fashion
greeks
chinese
egyptians
romans
32
The onset of industrialization led to a a new prosperity in the US, beauty began to follow the trends set by celebrities
True
False
33
Your shoulders should be relaxed and ______ when you are providing client services
level
extended
slightly curved
slightly curved
34
To be a successful salon manager, you must have an aptitude for math and accounting and understand
chemistry
marketing
anatomy
physiology
35
When you ensure your behavior and actions are aligned with your values, you maintain your
ethics
self-image
motivation
integrity
36
To achieve a look of greater intelligence during the Renaissance, women _____.
wore highly colored lip preparations
dyed their hair black or dark brown
shaved their eyebrows and hairline
wore plain, simple clothing
37
Procrastination may be a symptom of ______.
taking on too much at one time
lacking a game plan
exceptional organization
a compulsion for perfection
38
The curling iron was invented by ______.
Marcel Grateau
Sarah Breedlove
Vidal Sassoon
Max Factor
39
As you work, your neck should be
elongated and balanced above the shoulders
bent over the client
leaning away from the dominant hand
leaning toward the dominant hand
40
In ancient Rome, hair color was used by women to indicate _____.
class in society
marital status
personal wealth
education level
41
A practical step for effectively communicating in the workplace is to
believe in yourself
be inattentive
react instead of responding
talk more and listen less
42
Motivation and self- _____skills will help you move to the next level in your career.
management
centeredness
involvement
esteem
43
Most manufacturers consider the creative director to be ______ and the driving force behind brand success.
a low-level position
a low-level position
an executive-level position
a mid-level position
44
One weak moment of drinking coffee right before performing a service because you did not plan ahead could spell disaster
False
True
45
The world's first ammonia-free haircolor was invented by _____ in 1985.
Trevor Sorbie
Farouk Shami
Noel DeCaprio
Vidal Sasson
46
Establishing a professional online image is an essential _____ attribute.
popularity-building
spiritual
image-building
personal
47
In order to be diplomatic, you should be assertive rather than
intelligent
aggressive
considerate
sensitive
48
African civilization had a variety of hairstyles that were used as a symbol of traditions and conveyed a message of
political position
education
power
religious beliefs
49
As a cosmetologist, do not attempt to fulfill the role of career guide or motivational coach for any of your clients
polite listener
professional acquaintance
counselor
haircolor expert
50
The impression you project through both your outward appearance and your conduct in the workplace is
physical presentation
professional image
professional hygiene
personal hygiene
51
When you meet an older client for the first time, you should
address the client by their first name
ask how the client wishes to be addressed
address the client by the honorific
address the client solemnly
52
During the Middle Ages, women wore colored makeup on their _____.
lips
hands
ears
eyes
53
involves fulfilling one's full potential.
Personal desire
Self-indulgence
Self-actualization
Self-management
54
reasons why cosmetologists should study and have a thorough understanding of life skills except:
life skills help you keep interactions with clients positive
having good life skills eliminates the need for self-esteem
practicing good life skills leads to a more productive career
well developed life skills will help you deal with difficult circumstances
55
is the communication with a client that determines the client's needs and how to achieve the desired results
client conversation
client conference
client consultation
client communion
56
The document also known as a client questionnaire, consultation card, or health history form is the client
greeting form
welcome form
intake form
entrance form
57
As a professional cosmetologist, you should brush and floss your teeth and us ________ throughout the day as needed.
fragrance
antiseptic
lotion
mouthwash
58
if a client is revealing increasingly personal details, one recommended strategy is that you
change the subject
reveal a personal detail
discontinue the service
turn on a loud machine
59
Which of these items should be kept in your hygiene pack?
lipstick
toothbrush
gum
teeth whitener
60
The daily maintenance of cleanliness by practicing good healthful habits is
professional hygiene
professional image
physical presentation
personal hygiene
61
helped glamorize the hip new nail lacquer trend in the 1930s by wearing matching polish on fingers and toes
Gloria Swanson and Elizabeth Taylor
Gloria Swanson and Marilyn Monroe
Gloria Swanson and Lillian Gish
Gloria Swanson and Jean Harlow
62
Ensure you are dressed for success by tuning in to
the salon's culture
the weather and environment
your career goals
your innermost desires
63
Which of these terms refers to the moral principles by which we live and work?
Emotions
Ethics
Equality
Justice
64
How long should your personal mission statement be?
One or two pages
A brief summary
One or two paragraphs
One or two sentences
65
Short-term goals are those goals that can generally be completed within one ______ or less.
week
month
year
day
66
or negative thoughts can be counterproductive and work against your ability to succeed.
Frequent naps
Self-critical
Vigorous exercise
Unsure behavior
67
To achieve success, it is important to make a conscious effort to
respect
criticize
believe in
admire
68
The way to counter the negative impact of repetitive motions or long periods spent in one position is by
stretching and walking around at intervals
practicing regular body manipulation
being aware of the body vascular system
wearing ill-fitting shoes
69
Self-esteem is based on inner strength and begins with trusting your ability to
communicate with others
achieve set goals
become popular
handle clients effectively
70
The individual credited with coining the term day spa is ______.
Madam C.J. Walker
Marcel Grateau
Sarah Breedlove
Noel DeCaprio
71
Science of designing the workplace as well as its equipment and tools to make specific body movements more safe is
economics
ecology
ergonology
ergonomics
72
makeup developed by was popular with movie stars because it would not cake or crack, even under hot studio lights
Charles Nessler
Mary Kay
Charles Revson
Max Factor
73
One Action Step for Success suggests that you practice doing whatever helps you maintain
a friendly approach
a positive self-image
a comfortable demeanor
an elevated ego
74
If a client requests a specific cut or color that she has seen on a celebrity that cannot be achieved, you should
perform the service since this is what the client has requested
create your own design ignoring what the client wants
create a plan, offer alternative looks, and set future goals
refuse the service and tell the client that it would not work for her
75
In addition to being free of dirt, it is important that your clothing is
new
expensive
colorful
stain free
76
While working, your clothing should always be stylish, comfortable, and
highly accessorized
formal
functional
colorful
77
When communicating with your salon manager about an issue or problem, it is recommended that you
think of possible solutions
think of possible excuses
cover up your mistakes
think of who you can blame
78
As you work, your wrists should be kept in a _____ as much as possible
bent position
turned upward position
straight or neutral position
turned downward position
79
An unhealthy compulsion to do things perfectly is called
professionalism
punctuality
procrastination
perfectionism
80
You may want to schedule clients who are
rarely
habitually
never
occasionally
81
The ninth step of the 10-Step Consultation Method is to
make color recommendations
discuss upkeep and maintenance
review the consultation
review the client's lifestyle
82
When setting feasible goals, it is important to
focus on what feels good today
lock into a rigid plan
avoid frequent changes to the plan
create a plan and revisit it often
83
To help protect your clothing from dirt and stains, consider investing in ______ to wear at work
scotch-guarded clothing
a pair of coveralls
an apron or smock
a pair of scrubs
84
Victorian women _____ to induce natural color
applied rouge
applied natural ingredents
pinched their cheeks
applied lip stains
85
Repetitive motions have a cumulative effect on the muscles an
skin
bones
joints
tendons
86
The conscious act of planning your life, instead of just letting things happen is described as having
goals
a game plan
ambition
dreams
87
The ability to understand people is ______ operating effectively in many industries
incidental
the key
irrelevant
unimportant
88
Consequences to not maintaining a professional image in the salon including loss of clients, a poor reputation, and
loss of income
having fewer friends
loss of self-esteem
a bad attitude
89
The beauty icon who turned the hairstyling world on its ear with revolutionary geometric cuts was ________.
Vidal Sassoon
Queen Nefertiti
Charles Nessler
Max Factor
90
requirements for barber schools and barber instructor training, establishing curriculum, and setting forth
shop protocols
service prices
a professional dress code
state licensing laws
91
Effective communication is improved through practicing nonverbal and verbal skills, as well as
having a warm smile
active listening
speaking loudly
talking softly
92
During the _______, women commonly used henna to stain their hair and nails a rich, warm red
middle ages
victorian age
renaissance
egyptian Era
93
1932, Lawrance Gelb, a New York chemist, introduced the first permanent haircolor product and founded a company called
Nexus
Clairol
Wella
L'Oreal
94
In handling a client who is dissatisfied with a service, the ultimate goal is to
fully satisfy the client, regardless of the cost
make the client happy and willing to return for future services
get the client out of the salon as quickly as possible
convince the client that you are right and she is wrong
95
If you were a middle-class woman in ancient Rome, you would color your hair _____ to indicate your class status
red
black
brown
blond
96
bad habits that can keep you from maintaining peak performance include
making mistakes
procrastinating
annual planning
failing to prioritize
97
As you work, you should hold your elbows at no more than a degree angle away from your body for extended periods of time
90
25
60
15
98
provides a connection between salons, their staff and beauty industry by providing information about products, trends...
manufacturer educator
haircolor specialist
salon trainer
distributor sales consultant
99
As you interact and communicate with coworkers, you should be honest and
oblivious
sensitive
averse
frightened
100
Which of the following is one of the Action Steps for Success?
Keep your personal life separate from your work.
Never practice new behaviors.
Always strive to meet your salon manager's definition of success.
Show respect only for those people who can help you in your career.