Business Management 2017 Part 2

Mgr makes the decisions alone, but explains the reasons to employees. Communication is one way

Porter's Generic Strategies state that a business should focus on 1 of 2 areas which are:

The Process of setting objectives and determining how to accomplish them is:

I Have an interest in the environmental activities of Telstra. I am a ......

A Domestic Business strategy could be:

Patterns of work that allow employees to balance work& personal responsibilities effectively is

Going beyond the letter of the law in proving a safe workplace & comfortable conditions

Choose an example of HR working towards achieving an org objective of improved customer service

aN INTERViEW PANEL NEEDS TO BE AWARE OF:

An advantage of being an employer of choice is:

Making decisions about an organisation's long-term goals, usually over 3 to 5 yerars

Th three phases of the Employment cycle are:

Awareness of work-life balance issues so that workers can seek flexibility in their work

Two low risk strategies when managing change could be:

Select the intrinsic motivator:

Appropriate KPI's for Cost Cutting could be:

A job description sets out:

Human Resource Management is the:

Mgr makes the final decision after gaining feedback from stakeholders, communication 2 way.

An employer of choice is

A business that is owned, managed and operated by the same person, with unlimited liability is

Sets out the terms & conditions of employment at a business negotiated b/w union & management

Which styles are characterised by 2 way communication

Appropriate KPI's for Investing in Staff training could be:

A Triple Bottom line approach relates to measuring performance based on which criteria?

A Global Business Strategy could be:

Mgr makes all decisions alone, with centralised authority and one way communication

new competitors, substitutes, bargaining power of suppliers and consumers, competitive rivalry

Paid as a percentage of a sale is a:

Achieving Maslow's need of a Sense of Belonging (level 3) can be achieved in the workplace by:

The level of management responsible for organising rosters, stock levels, etc

Senge believes a leader in a Learning Organisation should be:

Planning for short term priorities and schedules to guide operational resource allocations

Choosing between alternatives after working through a process:

An example of a Government Business Enterprise is:

Providing opportunities to learn new skills relates to:

A Position description sets out:

Planning that guides the implementation of goals in the strategic plan over the short term

Recruiting on the basis of merit & dealing with disputes objectively & with fairness are:

A high risk strategy when dealing with change could be:

Stresses the need for flexibility and the adaptation of management styles to suit the situation

The idea that orgs are part of a larger society and are accountable for their actions

Business that has up to 50 shareholders, doesn't trade shares on the ASX, has limited liability

An Award is:

A job specification sets out:

Management skill of guiding and motivating employees to meet an organisation's objectives is:

Shared beliefs, values, practices, rewards and communication styles often indicate:

Mgr allows employees to take full responsibility for decisions, authority decentralised.

A successful induction program aims to:

New ideas, different experiences & non-involvement in the existing culture is an advantage of:

Select the extrinsic motivator:

A business that has 2 - 20 owners and has unlimited liability is:

Management treating all employees fairly and being seen to do so relates to:

Which of the following can be a form of Voluntary termination

The process of allocating decision making power and authority to other staff members

A method of rewarding employees for the savings from productivity suggestions is:

Stating the humans seek to climb a 5 step ladder of needs is a feature of:

The 4 Drive theory theory suggests:

Providing recognition for good employee performance relates to:

Internal Strengths (S) & weaknesses (W) and external opportunities (O) & Threats (T) are called