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Workplace Readiness Skills Practice Test Flashcards | StudBud
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Workplace Readiness Skills Practice Test
Workplace Readiness Skills Practice Test
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1
Which three characteristics below best summarize work ethic?
depressed, considerate, hostile
courteous, productive, forceful
adaptable, irresponsible, well-groomed
interpersonal skills, initiative, dependability
2
Lack of safety precautions on a worksite not only is hazardous to the people who work there but could result in
loss of jobs
management problems
penalties imposed by the government or other agencies
defective equipment
3
How do you exhibit responsibility?
Coming to work as assigned.
Avoiding difficult work tasks.
Doing something only when told by your supervisor.
Keeping to yourself.
4
When I do not show up at work for my scheduled hours, I affect
the whole business
my coworkers
myself
my customers
5
If your income doubles and the price of the goods you buy double, then your demand for these goods will likely
increase
shift
decrease
no change
6
A worker without initiative is
enthusiastic
industrious
lazy
motivated
7
What should a production team refer to as a reminder of the team's purpose?
weekly evaluation
mission statement
company handbook
employee contract
8
If you are unhappy about an incident at work, you should
immediately confront your supervisor.
schedule a time to speak calmly and privately with your supervisor.
tell customers about all of the problems with your employer.
take your problem to the highest level manager that you can find.
9
Employees who have questions about a business's policies concerning ethics should consult the
annual report
regulating agency
employee handbook
business's attorney
10
Sara has completed all her assigned tasks for her shift. A coworker is behind on her assigned tasks.
help the coworker if the coworker agrees to pay Sara for her help
help the coworker, but only if the coworker asks for help.
do nothing
offer to help the coworker.
11
When prices of products go from high to low, the economy is most likely experiencing ___ in this product.
a surplus
a shortage
supply
no change
12
Employees who have questions about a business's policies concerning ethics should consult the
employee handbook
regulating agency
business's attorney
annual report
13
You're reviewing your cash register receipts, and notice you've shorted one of your customers $10 in change.
do nothing
keep the money for yourself
give him the money he is owed
tell him you are sorry
14
Being able to effectively explain how to carry out a task is an example of a
computational skill.
management skill.
communication skill.
reading skill.
15
Which of the following is a good honesty trait?
Taking longer lunches and breaks.
Telling the truth all the time.
Not working during scheduled hours.
Using the company phone for personal long distance phone calls.
16
Ineffective communication may cause a workplace team to
improve product design
expand understanding
decrease production
increase cooperation
17
A responsible worker does which of the following?
blames others
gives up easily
lets others down when they are counting on him/her
thinks before acting
18
Which of the following does NOT indicate initiative?
Asking your boss for additional work.
asking the boss if you can leave 15 minutes early
Offering help to a coworker who is struggling to complete a task.
Wiping the dust from the office file cabinets.
19
Which of the following situations is an example of an employee's exhibiting unethical behavior?
Scheduling a 2 week vacation.
Working four 10 hour days to shorten the week.
Taking a day of sick leave to play golf.
Clocking out at the end of the day.
20
Which of the following does NOT demonstrate a positive work ethic?
helping a coworker complete a different.
Working late when the boss needs you.
helping a coworker complete a different task
Arriving to work early.
