Career Success

Most shops have set workplace policies that employees are expected to not follow.

What are the four main types of automotive shops?

Hourly rate is a stated amount of pay given of each hour worked.

An independent shop is a service facility that is not affiliated with a vehicle manufacturer.

Commission plus parts is a commission pay plus a small percent of parts sold.

What is taking initiative?

The most important role of leaders is to keep the team advancing toward its goal.

Negotiation is the process of agreeing to an issue that requires all parties to give and take.

There is more to being a good technician than being able to work on vehicles.

Its ok to brag and act like you know everything during a job interview

How well you accomplish filling out a job application will never determine if you get the job.

When accepting a job in the automotive field you may be expected to supply your own tools.

Large auto dealerships usually don't pay well and have a small volume of work to be done.

Professionalism involves presenting yourself in an appropriate manner in the workplace.

Non-verbal communication might include body language, facial expressions, and body posture.

Dependability is not the capability to be relied on in the workplace.

Once you have worked out all details and are comfortable with terms of employment accept.

What is cooperativeness?

Leadership is the ability to guide and motivate others to complete tasks or achieve goals.

What is curiosity?

Before excepting a job ask the potential employer when you would be expected to start work.

A service station may be a great place to work as an automotive beginner.

A technician should have a professional appearance, he or she should also act professionally.

Normally it is not hard to find a job as an automobile technician.

You should always dress neatly and professionally for a job interview.

What should a resume include?

When taking initiative when you finish a task you should wait to hear what to do next.

Leadership never involves communicating, accepting responsibility, and making decisions.

An interview is a meeting between a job candidate and an employer.

While working to fast may lead to poor quality work, work speed is still very important.

The number one reason technicians are fired from work is lack of dependability.

There are three basic methods shops use to pay their techs, hourly, commission, commission plus

To be successful in automotive repair you must want to learn about new technologies.

You should include two or three references on your resume who can provide a recommendation.

Your work clothes may reflect your mechanical abilities and work attitude.

To increase work speed you should never think about new methods to increase efficiency.

Good communication is not central to a smooth operation of any business.

Non-verbal communication is not sending and receiving messages without use of words.

Integrity, confidentiality, and honesty are crucial aspects of ethical workplace behavior.

When applying for an auto technician jobs you should match your training to the jobs available.

When being efficient its ok for the technician to work quickly without double checking his work

There are several common traits that most employers look for in their employees what are they.

When a comeback occurs the technician must do the repair again without charging the customer.

Verbal communication involves speaking, listening, and writing.

A resume is a document that summarizes your qualifications for a position.

When a technician works to quickly, comebacks increase.

The appearance of job application form may give the employer their first opinion of you.

A prospective employer will never ask you to complete a job application before interview.

Listening is not an important part of non-verbal communication.

When negotiating you don't need to understand the other party's interests, or possible solution

If you are offered a job make sure you know the terms of employment before accepting said job.

Ethical behavior is not based on a person's sense of what is right to do.

Employers will never demand that their employees be honest and ethical.

What is a comeback?

Efficiency is the ability of a technician to produce high quality work quickly.

When you earn commission you do not obtain a set percentage of the amount charged to a customer

What is the normal amount of time you would give a company before leaving for your new job.

What does ethical behavior on the job mean?

What are some things you should ask about before accepting a job.

A specialty shop specializes in many types of work.

What are the two primary forms of communication?

Cooperativeness does not involve following directions.

An interview will not allow an employer to evaluate a candidates qualifications.

To be a good technician, you should strive to excel in many different areas.

When looking for new employment if leaving a job you should give notice of leave.

The first step in any job search won't be preparing a resume.

Communicating effectively with others is important for success as an automotive technician.