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GCSE Business Unit 4 AQA Flashcards | StudBud
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GCSE Business Unit 4 AQA
GCSE Business Unit 4 AQA
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Questions
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Answers
1
Passing work or authority to more junior employees is called _______.
Communication
Authority
Delegation
Delayering
2
Which of the following is not an advantage of internal recruitment?
It motivates employees.
It is cheaper.
There is a wider pool to select from.
Candidates are familiar with the business.
3
Staff must be given a contract before they start work.
True
False
4
What is the lowest part of the pyramid in Maslow's Hierarchy of Needs?
Self-Actualisation
Esteem Needs
Safety Needs
Physiological Needs
5
How many employees are in the President's (Mirjam Nilsson, grey box) span of control?
6
Impossible to tell
1
18
6
An employee's immediate boss is called their ________.
Director
Line Manager
CEO
Shop-Floor Worker
7
Which of these places is unlikely to find an external candidate?
Internet
Employment Agency
Intranet
Jobcentre Plus
8
Which of the following is a financial method of motivation?
Fringe Benefits
Job Enrichment
Training
Commission
9
What kind of structure does a business with many levels of hierarchy have?
Short Structure
Tall Structure
Flat Structure
Thin Structure
10
Which of these is unlikely to be in a person specification?
Hours of Work
Skills
Work Experience
Educational Qualifications
11
What is the name of this type of diagram?
Company Structure
Organisational Chart
HR Map
Worker Key
12
If a workforce mainly consists of unskilled labour, which type of structure is the business more likely to use?
Flat Structure
Tall Structure
13
If a business has 100 employees and 80 have been there for more than a year, what is the retention rate?
20%
60%
100%
80%
14
Which of the following is a benefit to the employee of working part-time?
Higher salary
Lower staff costs
Can fit work around other commitments
More likely to gain promotion
15
Staff retention is the proportion of a business's workforce that remains with the business over a year.
True
False
16
Which of the following is a disadvantage of a tall structure?
Fewer chances for promotion
Decreased productivity
Communication difficulties
Close supervision of employees
17
The line of authority within a business along which communications pass is called the _______.
Chain of Command
Span of Control
Level of Authority
Organisational Structure
18
The collection and interpretation of information about a job is called ______.
Job Description
Job Analysis
Curriculum Vitae
Person Specification
19
When employees are hired without any guaranteed hours of work, what kind of agreement is this?
Full-Time Employment
Part-Time Employment
Zero-Hour Contract
Job Share
20
Which of these is not a benefit of an effective recruitment policy?
Higher Quality Work
Higher Staff Turnover
Higher Employee Retention
Higher Productivity
21
Induction training is given to an employee when s/he first starts a job.
False
True
22
Which of the following is an unlikely result of increasing training?
Higher Employee Turnover
Improved Productivity
Improved Work Quality
Increased Employee Motivation
23
A flat organisational structure has wide spans of control and many levels of hierarchy.
False
True
24
Which of the following is an advantage of decentralisation?
Extra training is needed in all branches
Employees feel demotivated
Reduces pressure on senior management
Communication becomes easier
25
Off-the-job training is provided at the employee's place of work.
True
False
26
_______ is a method of payment where employees are paid per unit produced.
Commission
Piecework
Profit Sharing
Salary
27
Which of the following is not an occasion when businesses typically need to recruit?
Employee retirement
Starting a new business
Delayering
Expansion
28
Which of the following is a disadvantage of on-the-job training?
Productivity is lost due to transport time.
Some employees are unavailable for regular work.
It is expensive.
It is targeted to the exact needs of the business.
29
IKEA's international HQ decides to let all national branches make their own decisions. What is this an example of?
Centralisation
Delayering
Deregulation
Decentralisation