Midterm 2_IH_EM

What is NOT something you should do in the last couple of hours before a big exam?

Where did an early form of threading originate?

It is most important to consider one's __________ and ___________ when choosing what to wear to work.

Listening to the client and then repeating, in your own words, what you think the client is telling you is known as:

As a salon or spa owner which of the following will MOST likely be your biggest expense every month?

If a client calls to book an appointment with a particular professional but that professional is not available?

Examples of business expenses include:

How many pages should your resume ideally have?

What is meant to "regularly take his own temperature" when it comes to trying to communicate effectively on the job.

Marketing is the means for _________________.

When working in a salon, spa or barbershop, you are expected to do all of the following except:

Within seven ___________, someone will establish eleven _________________ you.

In a _____________ structure, the employer pays you a percentage of the gross service sales you generate.

Which of the following is the BEST term to explain diplomacy?

_____________ is based on inner strength and begins with trusting your ability to reach your goals.

How a person dresses and takes care of their hair, skin and nails best reflects one's:

Which of the following should NOT be a part of a powerful online or printed portfolio?

All bodily functions, including building tissues, are directly related to ______.

_______________________ percent of all communication is unconscious

A business location should have all of the following EXCEPT:

Nonverbal communication is the communication expressed by body language, facial expression and:

When is it appropriate to argue with clients?

Immunity against disease is a sign of good health and can be either natural or ______.

Procrastination is most harmful in its negative impact on:

A(n) __________ should specify clearly who owns what and who is responsible for which repairs and expenses.

Skin care was practiced in early times:

What should you look for when selecting a location for your business?

If you were to have a lack of inner strength and confidence you will need to work on:

The best way to understand others is to begin with a firm understanding of:

Which of these nonverbal actions sends a negative message?

A(n) _______ is a document that outlines all the duties and responsibilities of a particular position in a salon, spa.

The most important test-taking strategy is to know:

Being well-groomed advertises a professional's ______________ in the industry.

Project a professional demeanor, wear a smile every day, be aware of her body language, speak clearly, correct English.

What did the ancient Romans use for bathing and grooming rituals?

The daily maintenance of cleanliness and healthfulness through certain daily practices is known as:

Malpractice, property liability & fire refer to types of:

The ancient Egyptians used cosmetics for:

"Give yourself a raise" by retailing more. What, exactly, does this mean?

Which people commonly perform facials and facial massage?

Prioritizing involves making a list of tasks that need to be done in which order?

You should attend classes and seminars offered by manufacturers and distributors of products used in your salon.

How many residents of the state of NJ comprise the NJ State Board of Cosmetology & Hairstyling?

Why is a mission statement important?

_______________ is effectively the basis of all long-lasting relationships with clients and coworkers.

The impression you project through outward appearance along with conduct in the workplace

Which of the following is NOT one of the three most important factors that play part in the health of the immune system

______ refers to the processes involved in taking in nutrients and assimilating and using them.

The responsibilities of a receptionist include all of the following except

What tool should you use to put your clients at ease about your technical abilities?

Your first job in this industry will also likely be your____________job.

What is the very first thing you should do when meeting a new client?

Which of the following is NOT something beauty professionals should do as they interact and communicate with coworkers

What career involves the integration of surgical procedures and esthetic treatments?

Which question can legally be asked at a job interview?

The average time a potential employer will spend scanning a resume before deciding whether to grant an interview is ____

What is NOT a benefit to operating a business as a partnership?

Which of the following is NOT true of the service record card?

In dealing with conflicts that may occur between our coworkers, it is important to:

If you were to open your own business with little capital what would be your best option?

Because of ______, the human body is able to resist and destroy pathogens and respond to infection.

Getting the conversation started on retailing products may include all of the following except:

Having a thorough understanding of what it takes to be a healthy professional is

As a salon or spa owner with a small budget, which of the following is likely the best way to market your business?

Which of the following is the BEST vehicle for others to promote you and your business via viral marketing?

What is the best way to record your tips and additional income?

________ are income in addition to your regular compensation and must be tracked and reported on your income tax return.

Which of the following vitamins does NOT have particularly significant effects on the skin?

Being a team player involves all of the following except:

Which is the best example of constructive criticism?

Effective communication involves practicing ________________, nonverbal and verbal skills.

Exceptional communication, decision making, image building, customer service, and time management are examples of

What is an advantage of booth rentals?

You will want to base your business location on ______.

______________ involves taking pride in your work and committing yourself to consistently doing an excellent job.

Failure to report income can result in:

Compliance inspectors for salons & beauty schools fall under which state department?

What is NOT typically part of a receptionist's job in a salon?

Why is it important never to stop learning about the beauty and wellness industry?

Deductive reasoning is the process of reaching logical conclusions by employing ______.

What is NOT one of the strategies associated with deductive reasoning?

Which were one of the first cultures to use henna?

Which of the following is GOOD behavioral advice for an interview?

What were Romans most famous for?

To maintain accurate records that are processed in a timely manner, consider retaining the services of a(n):

In the beauty and wellness industry, the first step in selling is to sell _____________

Which of the following is LEAST likely to be true if you are an employee of a salon, spa?

To "give yourself a raise" Which of the following will BEST assist you in doing so?

Small silk patches were used to decorate the face and conceal blemishes in the ______________.