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HRGB Final Review 2 Flashcards | StudBud
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HRGB Final Review 2
HRGB Final Review 2
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#HRGBFinal
Flashcards
36 cards
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Questions
36
Answers
1
What does OSHA stand for?
Occupational Safety and Health Administration
Organizational Safety and Health Administration
Organizational Security and Health Act
Occupational Safety and Health Act
2
What type of business needs EPLI coverage?
small businesses with 1-49 employees
any business with employees
large business with 50+ employees
3
There are _______ report sub-categories to search from in WebORS.
7
6
4
5
4
Who loads employee insurance deductions in payroll when a client adds Health & Benefits?
service specialist
agency account manager
new client specialist
adds, terms, changes specialist
5
On the Paychex product operations side, who are your partners?
All of the above
Payroll Specialist or Client Service Representative
Agency Account Manager
Safety Representative
6
There are strict requirements for recordkeeping with it comes to OSHA safety.
True
False
7
Which of the following resources are listed in the Internet Resources training?
All of the above
HR360
Ask JAN
DOL
8
True or False: Within Paychex Flex HR Online (HRO), the client is able to create job titles.
True
False
9
In WebORS you can view payroll journals, quarterly reports, and cash requirements.
False
True
10
Which of the following are signals of client concern and a potential to leave Paychex?
Requests company paperwork
Direct or indirect communication
All of the above
Silent treatment, disengagement
11
When it comes to small-market clients, there are ________ types of payroll clients.
4
2
3
5
12
Who is responsible for processing a health & benefits enrollment form for a new employee?
adds, terms, and changes specialist
new client specialist
service specialist
agency account manager
13
The purpose of a job description (JD) is to:
outline the essential and non-essential job functions
All of the above
identify main duties, responsibilities, and qualifications
14
Which HR360 tool allows you to select the states ER's do business in to filter necessary info?
state law notifications
salary benchmarking tool
multi-state law comparison tool
custom job description tool
15
What does granting user access to Paychex Flex entail?
Customizing access within Paychex Flex for Human Resources
Enabling the ability to assign employees a pay grade
Completing the onboarding process for a new hire
The ability to terminate an employee
16
What is the main WebORS screen?
Report Criteria
WebORS Search
Report Type Selection
Paychex Reports
17
The custom HR360 JD and the Paychex custom JD process can be used for the same client.
False
True
18
Which would you
not
include in a JD?
skills and qualifications required for the position
starting salary
job title, objective, and purpose statement
list of individual tasks to be performed
19
What is HR360?
An online HR support tool
An HRG manual
The HRG Resource Center
20
What is WebORS?
A learning management system
A payroll platform
An online platform that allows created client data reports
An online platform that allows you to manage your documents
21
Aa participant elects COBRA, how long does he have to make his initial payment?
0 days
60 days from termination date
45 days from election
30 days from termination date
22
How long does someone have to report to Paychex a disability in order to get a COBRA extension?
10 days
45 days
14 days
60 days
23
In general, the safety territories align with those of the Paychex HR Solutions organization.
False
True
24
What does ACORN stand for?
Approval, correct, object, repeat, negotiate
Acknowledge, clarify, overcome, regain, next steps
Accurate, clarify, object, rephrase, negotiate
Answer, correct, open up, regain, next steps
25
Roles and responsibilities of the HR Generalist regarding safety and loss control include:
contacting the Safety Rep for the client
notifying the Safety Rep of significant headcount changes
reporting potential safety issues to the Safety Rep
all of the above
26
How long does Paychex have to send out COBRA paperwork once notified of a qualifying event?
15 days
14 days
7 days
10 days
27
There is a ____ feed between Paychex Flex HR Online, People, Company, and Payroll.
no
one-way
bi-directional
28
The best way to build trust with your clients is to:
communicate regularly and send monthly look-back newsletters
none of the above
communicate only when the client contacts you first
reach out to the client only at renewal time
29
In HR Online, what tool can be used to track an employee’s performance during a review period?
Audit Report
Custom Reporting
Training Curriculum
Performance Log
30
As an HRG, who might your internal HR Service team partners be?
Regional Trainers
Other HRGs
Area Manager
All of the above
31
What are the MMS Distinguishers?
All of the above
Total compensation statements
50 or more clients
Customized report writing
32
Under federal compliance, what is the minimum grace period for making COBRA payments?
45 days
60 days
30 days
0 days
33
Workers’ Comp Payment Services works with the ER's carrier providing payroll information for:
policy changes
all of the above
renewals
audits
34
A client says they don’t need any additional products or services, how should you respond?
Disregard the client
Ask what you should do differently
Empathize, respond, regain commitment
Thank them for their business and drop the subject
35
The purpose of HR360 is to find information on
state laws
various HR Apps and tools
all of the above
training videos
36
What four Paychex payroll platforms will you encounter as an HRG?
HRIS, PRS, ADP, and Advantage
Paychex Preview, Paychex, Flex, Advantage, Core Advanced
Paychex Preview, Core Advanced, Paychex Core Flex, Advantage
HRIS.net, Core Advanced, Paychex Preview, NCS
