The Harvey House is historically significant because it was

One of the earliest nationwide chain restaurants

Person with refined taste for food and wine

A good first impression can be made by

Maintaining a professional appearance

Manual stainless steel slicer with adjustable blades

New potatoes are ideal for boiling, steaming, and roasting because they are

Low in starch, high in moisture

Which government agency enforces laws that everyone gets a fair chance at a job opening?

Equal Employment Opportunity Commission

"TCS foods" refers to food that requires

Time and temperature control for safety

Which steps are in the RICE method for treating a sprain?

Rest, ice, compression, elevation

A server can best minimize mistakes when taking a tableside order by

Repeating orders back before submitting them to the kitchen

A family with small children is upset that their food took long to be delivered. The manager

Take responsibility for the problem

What is the most important step that can be taken to prevent parasites in food?

Purchase food from approved, reputable suppliers

The term "saucier" refers to a

Cook who specializes in making sauces

What should an emergency plan include?

How and when employees should respond to emergencies

A menu that includes pictures of the menu item would be ideal for which group of customers?

Guests who speak a foreign language

By law, foodservice employees under the age of 18 may not use

Power driven slicing, mixing, or cutting machines

The four ingredients used to make fresh pasta are

Flour, olive oil, salt, and eggs

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ProStart I 2017

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1
The Harvey House is historically significant because it was
The first cafeteria style restaurant
A premier restaurant of the gilded age
One of the earliest nationwide chain restaurants
The most popular restaurant owned by Boulanger
2
An epicurean is a
Person who found the best way to cure a disease
Trader from Venetian republic who introduced spice to Europe
Fuedal lord from the middle ages who provided medieval dinne
Person with refined taste for food and wine
3
Which measurement methodis most accurate when measuring solid fats?
Stick
Water displacement
Dry Measuring cup
Scale
4
When serving alcoholic drinks, an acceptable ID is a
School ID
Voter registration card
Birth certificate
Passport
5
Which should be included in a resignation letter?
Unresolved complaints
Reason for leaving
Career expectations
Opinion of co-workers
6
A good first impression can be made by
Helping customers calculate the tip
Maintaining a professional appearance
Speaking loudly and assertively to guests
Wearing strong perfume
7
What is a mandolin?
Piece of equipment used to mix, mash, and cream soft foods
Heavier version of a wire whisk
Manual stainless steel slicer with adjustable blades
Attachment for a standing mixer
8
Which style of service is the simplest and least expensive?
Russian
American
French
English
9
The first principle of a HACCP plan is to
Conduct a hazard analysis
Determine critical control points (CCP's)
Establish critical limits
Identify corrective actions
10
New potatoes are ideal for boiling, steaming, and roasting because they are
High in starch, high in moisture
Low in starch, low in moisture
High in starch,low in moisture
Low in starch, high in moisture
11
Poaching is an example of what cooking method?
Steam
Moist
Dry
Radiation
12
What is the best way that portion sizes are consistent day by day for a given dish?
Use standardized recipes
Make sure the same person cooks the dish each day
Perform mise en place
Conduct cooking loss tests
13
When a listener leans toward a speaker during commication the listener is likely communicating
Empathy
Interest
Assertiveness
Agreement
14
Which government agency enforces laws that everyone gets a fair chance at a job opening?
Equal Employers Organization Company
Equal Employment Opportunity Commission
Employment Ethics of Code
Employee Employment Official Commission
15
HACCP plans are based on how many principles?
7
5
2
3
16
What document defines a company's purpose and values to employees and customers?
Training plan
Vision statement
Mission statement
Employee manual
17
A roux is a thickener made of equal parts of
Cornstarch and cold liquid
Arrowroot and oil
Flour and fat
Water and flour
18
Which part of a bimetallic stemmed thermometer is used to adjust the indicator head?
Sensing area
Calibration nut
Dimple
Stem
19
What form should s student fill out to receive financial aid for college?
FAFSA
OSHA
FDA
NREA
20
The highest USDA grade for fresh fruitn is
US Extra Fancy
USDA Fancy
US A Fancy
US Number 1 Fancy
21
The primary reason for seasoning a dish is to
Build layers of flavor during cooking
Change the primary flavor
Enhance the depth of flavor
Remove unappealing flavors during cooking
22
Some servers need to learn the new menu. What's the best way to teach these staff members?
Drill and practice
Group training
Role-play
Classroom lecture
23
"TCS foods" refers to food that requires
Thermal containers for storage
Timely and courteous service
Thyme, coriander, and salt
Time and temperature control for safety
24
To make brown stock the bones must be
Blanched and then browned
Rubbed with browning sauce
Browned in the oven at 400F
Poached in red wine
25
After a job interview, the applicant should
email salary requirements
Visit the job site daily
Call back every day
Send a thank you note
26
What should an employee immediately do when a fire occurs
Determine which type of extinguisher will work best
Pull the fire control release for the hood
Locate a hose or steady water source
Ask "am I in danger?"
27
Which product must meet FDA Grade A standards to be acceptable for receiving?
Shellfish
Milk
Poultry
Beef
28
Which steps are in the RICE method for treating a sprain?
Rest, ice, compression, elevation
Raise, inspect, cool, elevate
Rest, ice, contract, Extract
Relieve, inspect, cool, extract
29
Grand sauces include
Marinara and espagnole
Béarnaise, and demi-glace
Béchamel and Hollandaise
Consommé and Bordelaise
30
The work station section that prepares cold food is the
Garde manger
Banquet
Bakery
Short order
31
A tablespoon is equal to how many teaspoons?
3
1
2
4
32
Mangos are considered a tropical fruit because they
Have thick skin
Cannot tolerate frost
Have a central pit
Cannot grow on trees
33
The best way to thaw food safely is to
Move it to the refrigerator
Move it to the dry store room
Place it in a warm water bath
Place it on the kitchen counter
34
A server can best minimize mistakes when taking a tableside order by
Verify the order with the manager after submitting it
Point out dishes containing allergens before writing a order
Repeating orders back before submitting them to the kitchen
Recommending the most popular dishes
35
A family with small children is upset that their food took long to be delivered. The manager
Explain what caused the problem to the guest
should tell the family they should have spoken up earlier
ask the family to fill out a comment cars
Take responsibility for the problem
36
What is the most important step that can be taken to prevent parasites in food?
Wash hands at the right times and in the right way
Avoid using bare hands on ready-to-eat food
Keep food out of the temperature danger zone
Purchase food from approved, reputable suppliers
37
Judging an operations to identify the presence of hazards is
Emergency checklist
Accident report
Evacuation plan
General safety audit
38
Which type of pasta is small, grain shaped, and primarily used in soups and salads?
Elbow
Vermicelli
Israeli cous cous
Orzo
39
The term "saucier" refers to a
Cook who specializes in making sauces
Dish served with sauce
Special pot used to make sauces
Chef who runs the kitchen
40
What should an emergency plan include?
Locations of personal protective equipment
History of safety audits in the operation
How and when employees should respond to emergencies
The liability limits of an operation during accidents
41
How many Grand sauces are there?
5
4
3
9
42
When a manager identifies with an employees feelings or thoughts, the manager is practicing
Partiality
Empathy
Sympathy
Diversity
43
Which utensil should be used when serving meatballs with marinara sauce?
Measuring cup
Solid spoon
Parisienne scoop
Tongs
44
A kilogram is equal to how many pounds?
1.6
3.8
2.2
0.4
45
A menu that includes pictures of the menu item would be ideal for which group of customers?
Guests who speak a foreign language
Guests who are dining alone
First time guests
Couples celebrating a special event
46
According to the brigade system what emp. is responsible for writing schedules/assisting chefs?
Headwaiter
Sous chef
Pantry chef
Line cook
47
A 2 quart pitcher is used to measure
Solid fats
Eggs
Dry ingredients
Liquid ingredients
48
Which type of soup is considered a thick soup?
Vegetable
Cream
Consommé
Bouillon
49
A large covered bowl used to serve soup is called a
Monkey dish
Gravy boat
Tureen
Chinois
50
By law, foodservice employees under the age of 18 may not use
Pots or pans
Power driven slicing, mixing, or cutting machines
Holding or serving equipment
Measuring utensils or hand tools
51
The four ingredients used to make fresh pasta are
Flour, olive oil, salt, and eggs
Cream, corn oil, salt, and flour
Water, olive oil, salt, and flour
Olive oil, flour, salt, and milk
52
The agency responsible for the enforcement of food safety regulations in foodservice is
USDA
State or local health department
FDA
US Department of Health and Human Services
53
The four phases of onboarding are: hiring, orientation, training, and
Benefits review
Resignation
Scheduled follow up
Mentoring sessions
54
Hydroponic farming allows produce to be
Disease and insect free
Available all year round
Certified organic
Grown in mud
55
Which is ineffective when writing an apology letter?
Making sure the letter is not too long
Checking for spelling errors by rereading it
Using slang to communicate to the reader
Reading it aloud to see if it flows smoothly
56
Why should a manager be notified of all guest complaints?
So the manager can follow up and take corrective action
So the manager can find and discipline the responsible emp.
Because the guest is less likely to be rude to the manager
Because the manager is paid to listen to complaints
57
Food handlers should keep their fingernails
Long ad painted with clear nail polish
Short and unpolished
Long and unpolished
Short and painted with clear nail polish
58
What are the six conditions pathogens need to grow?
Fat, acidity, time, temp, oxygen, and moisture
Fat, acidity, temp, oxygen, and mass
Food, acidity, time, temp, oxygen and moisture.
Food, acidity, time, temp, oxygen, and mass
59
Which was the first quick service restaurant in the US?
McDonalds
White Castle
Burger King
KFC
60
A liason is a mixture of
Egg yolks and heavy cream
Potato starch and heavy cream
Heavy cream and flour
Whole eggs and sugar
61
An employee performance appraisal is A(n)
Definition of the work involved in a job for a year
Review of a person's orientation and training plan
Description of a person's qualifications for a job
Evaluation of a person's work over a given time period
62
What is a recipe's yield?
Cost to produce a recipe
Individual amount that a portion serves
Number of portions that a recipe makes
List of food needed to make a recipe
63
Which question is it illegal to ask in an interview?
Where were you born?
How long have you worked in this industry?
Why do you want to work here?
Have you ever been convicted of a felony?
64
Which hazards are described in Material Safety Data Sheets?
Biological
Cooking
Service
Chemical
65
What table service is it if food is arranged on plates in the kitchen and served directly
Russian
English
American
French
66
A foodborne illness occurs when
A person contracts an illness after eating contaminated food
A disease is transmitted to people from contaminated food
2 or more get the same illness from eating the same food
Different foods become contaminated by the same person
67
The primary function of OSHA is to
Approve the quality of foodservice equipment
Determine fair employment standards
Create and enforce safety related standards in the workplace
Outline proper receiving procedures
68
A stereotype is defined as a
Opinions about a group that regards all members as the same
Set of common beliefs, such as religion, or acting the same
Attitude towards a person on the basis unrelated to ability
Tendency towards a perspective or idea based on predjudice
69
What temperature range in the TDZ allows pathogens to grow rapidly?
70° to 125°
41° to 90°
125° to 135°
39° to 70°
70
What must employers do to meet the Hazard Communication Standard (HAZCOM)
Post information in employee areas about safety audits
Notify employees about dangerous chemicals in the work place
Create and maintain a master cleaning schedule
Restrict the number of hours per week that a inor can work
71
Potatoes should be stored in a cool, dry place at temps ranging from
45° to 55°
65° to 75°
32° to 37°
85° to 95°
72
Which cooking task is best performed in a brazier?
Braising vegetables
Warming cheese sauces
Boiling milk or cream
Sautéing thin strips of meat
73
What should an applicant include with a resume when searching for a job
Cover letter
Social security number
Health record
School transcript
74
What vegetable is considered a seed vegetable?
Tomato
Corn
Asparagus
Mushroom
75
The spread of pathogens from one surface to another is called
Flow of food
Cross-contamination
Time-temperature abuse
Outbreak
76
How many pounds of peas must be purchased if 10 pounds are needed and they have a 40% yield.
25
30
20
15
77
What is an amenity?
Product with the restaurants logo being sold by servers
Service exception made by a hotel manager
Srvice fee added to the restaurant check of large groups
Service or product provided to guests for their convenience
78
Which piece of equipment is used for straining soups, stocks, and other liquids?
Scoop
China cap
Colander
Funnel
79
Carrots are which type of vegetable?
Root
Stem
Tuber
Seed
80
Which knife is used for chopping, slicing, and mincing all types of food?
Boning
Paring
Chef
Tourné
81
An employee uses a copper utensil to prep tomato sauce. Several people become ill. Contaminant?
Physical
Chemical
Environmental
Biological
82
Most fresh fruit purchased for operations are graded
U.S Extra Fancy
U.S. number 1
U.S. Fancy
U.S. number 2
83
The purpose of a vision statement is to
State the purpose of the organization toward emp. and guests
Define the set of values that a society holds
define the desired results and be measured
Describe what an why an organization exists
84
The first step in resolving a customer complaint is to
Interject with humor
Find the person responsible for the problem
Listen to the guest explain the issue
Tell the guest "that's not my job"
85
Which conversion factor is needed to convert a recipe from 75 to 400 portions?
5.33
1.875
4.50
7.50
86
A prep cook is chopping carrots and gets a phone call. What should he do with his knife?
Put it in an apron pocket
Lay it on a flat, secure surface
Store it in warm, soapy water
Place it in an empty sink
87
What obstacle to communication is demonstrated by the fact that "mouse" has more then one mean
Semantics
Assumptions
Language difference
Jargon
88
Which facility is designed specifically to house large-scale events?
Monument
Commissary
Convention Center
Theme Park
89
Equipment in food service must have a label from which organization?
UL or FDA
NSF or FDA
UL or USDA
NSF or UL
90
Which type of chef would be responsible for preparing breads and desserts?
Pastry
Sous
Banquet
Executive
91
The first step to take when searching for a job is
Identify the characteristics of the job
Create the documents needed to apply
Send a resume applying for the job
Choose the businesses to contact
92
Which type of thermometer is most effective for checking internal temp of a steak?
Air
Penetration
Immersion
Surface
93
One way for a server to show a guest that the server is listening is to
Ask the guest to sit down so the server is more comfortable
Stand confidently with arms crossed
Stare at the guest to ensure nothing is missed
Repeat what the guest has said in a slightly different way
94
The part of the grain kernel that contains the most starch is the
Endosperm
Eye
Bran
Germ
95
SMART goals are very effective when they are
Sufficient
Specific
Special
Subjective
96
Which type of communication provides immediate feedback?
Interpersonal
Jargon
Professional
Organizational
97
Credibility is another word for a person's
Skillfulness at speaking
Capacity for empathy
Willingness to learn
Ability to be believed
98
Which type of potato is most similar to fresh yams?
New
Idaho
Russet
Sweet
99
To ensure food safety, food handlers should focus on controlling
Food and acidity
Oxygen and moisture
Time and temperature
Acidity and time
100
The use of buzzwords, technical language, and slang that interferes with communication is
Tone
Prejudice
Jargon
Semantics

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