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Foundations Ch.8-10 Flashcards | StudBud
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Foundations Ch.8-10
Foundations Ch.8-10
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1
Why is being paid an hourly rate usually the best way for new beauty professionals to start out?
Only those beauty professionals on hourly rates can also receive tips.
New beauty professionals rarely have an established clientele.
Professionals making an hourly rate also earn the highest commissions
Receiving an hourly rate ensures any beauty professional the highest income
2
If you are interested in booth rental, which of the following states should you NOT move to?
Pennsylvania
California
New York
Florida
3
What type of business ownership is MOST likely to raise capital by offering shares of stock to stockholders?
a corporation
a single franchise
a partnership
a sole proprietorship
4
The average time a potential employer will spend scanning a resume before deciding whether to grant an interview is ___.
20 minutes
20 seconds
2 minutes
4 minutes
5
What part of your business plan should outline the research obtained regarding the clients your business will target?
vision statement
mission statement
marketing plan
organizational plan
6
This part of a business plan should have a description of how the business will run administratively.
organizational plan
vision statement
marketing plan
mission statement
7
The key duty of receptionists is ______.
booking appointments
assisting stylists with their work
greeting clientele at the door
answering the phone
8
How does the U.S. Internal Revenue Service (IRS) categorize independent contractors and booth renters?
as self-employed workers
as temporary workers
as part-time employees
as full-time employees
9
When creating your resume, you should focus on ______.
including your first work experiences from long ago
making it as long as possible
making it complex to show sophistication
including information that is relevant to the desired position
10
Deductive reasoning is the process of reaching logical conclusions by employing ______.
illogical reasoning
practical induction
a best-guess strategy
logical reasoning
11
What should be your primary concern when planning the best physical layout for the type of business you envision?
maximum efficiency
maximum profitability
your competitor’s layout
stylistic aesthetics
12
After turning in a resume & requesting an interview with a salon, you should make a follow-up contact within a ____.
month
day
year
week
13
A realistic benchmark for the net profit of a salon, spa, or barbershop is ______.
15%
50%
75%
5%
14
If you want to subtly increase the breadth and scope of your professional contacts, you should start with ______.
networking
deductive reasoning
studying
targeting
15
How long is it MOST likely to take to determine and complete all of the aspects of starting your business?
1 month
1 year
10 years
6 months
16
Which of the following should you do the day after your interview?
Call to see if they’ve made a decision.
Send a text asking when you can start.
Request a second interview.
Follow-up with a thank-you note or email.
17
Why will you need to purchase insurance when you open your own business?
It protects your staff against compensation loss for sick days.
It protects you against malpractice suits.
It protects your clientele against falls and accidents.
It protects the general public against auto mishaps in front of your store.
18
As you list former and current positions on your resume, you should focus on ______.
achievements
duties
salary history
responsibilities
19
To understand the strategies for successfully taking tests is to be ______.
hardworking
career ready
test-wise
psychologically fit
20
The document that outlines the duties and responsibilities of a particular position is known as a(n) ______.
employment status
career resume
employment classification
job description
21
Which of the following is a LEGAL question an interviewer can ask a job candidate?
How old are you?
Are you physically able to perform this job?
What is your native language?
Are you a U.S. citizen?
22
Which of the following is NOT an example of a soft skill?
punctuality
interpersonal skills
a positive attitude
study habits
23
Marketing is the means for ______.
designing your salon, spa, or barbershop space
selling and promoting your business
keeping your clientele satisfied
recruiting and hiring your staff
24
The modern version of word of mouth is ______.
billboard marketing
viral marketing
radio spots
television advertising
25
What is NOT one of the top 3 ways that clients find a service provider?
a convenient location
advertisements
recommendations or referrals
dissatisfaction with another service provider
26
Which is the most important factor that will affect how well you perform during your state’s licensing exam?
your physical and psychological state
your time management skills
your mastery of course content
your note-taking skills
27
The first reality of a service position is that your career revolves around ______.
you
your clients
your boss
the general public
28
Why would it be beneficial for someone to rent a booth at a salon, spa, or barbershop?
to receive a regular, steady salary
to gain full-time employee status
to set up one’s own business
to receive full health benefits
29
Your personnel is your ______.
customer base
staff
clientele
competition
30
In the beauty and wellness industry, the first step in selling is to sell ______.
yourself
a product
a service
your shop
31
Which of the following will be LEAST important in becoming a successful entrepreneur?
attracting employees to your business
maintaining loyalty of clients over a long period of time
paying employees a salary instead of a commission
attracting clients to your business
32
What establishment offers full service treatments where the clients expect pampering?
high-end establishments or day spas
basic value-priced operations
booth rental establishments
mid-priced full-service establishments
33
Chair or booth rental might be perfect for individuals who ______.
need full-time employment
do not have the time to build up their own clientele independently
wish to take a stepping-stone approach to business ownership
rely on only one job for income
34
____ are an essential set of benchmarks that, once achieved, helps you to realize your mission and your vision
goals
objectives
policies
statements
35
To overcome a client’s objection, ______.
do not acknowledge what the client said
avoid stating things in terms of the client’s benefit
reword the objection in a way that addresses the client’s need
state things in such a way as to avoid having the client change their mind
36
You will want to base your business location on ______.
how many cars drive by per hour on average
your primary clientele and their needs
proximity to your home
costs of rent, lease, and utilities
37
What is the best way to record your tips and additional income?
Enter them into a spreadsheet immediately after a client tips you.
Keep a daily log.
Guesstimate as best you can while you are preparing your annual taxes.
Keep a monthly log.
38
What type of establishment will provide secure pay, benefits & the ability to relocate to another state?
large national chains
small independent shops
independent chains
booth rental establishments
39
If you are successfully recommending & selling additional services to your clients, than you have practiced ___
ticket upgrading
rebooking
public speaking
retailing
40
Why is it important for you to report all of your income, even cash tips that are not shown on your paycheck?
You'll get a big return on your taxes if you report extra income
You'll increase the value of those tips in real dollars over the long term
You'll increase the amount of Social Security you’ll get after retirement
You will encourage future clients to tip more frequently & more generously
