What is best way to resolve a client objection

reword the objection in a way that addresses the clients needs

self employed, business owner, tax designation, renting a space

beauty professionals need to know different compensation structures why?

there are many ways employers can pay employees

when should you rebook your clients next service

while at spa at end of their appointment

document that outlines all duties and responsibilities

Income from tips from working at a spa you will

report all of the tips for income tax

act of recommending and selling products for at home use

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Milady Esthetics CHP9F On the Job

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Answers

1
What is best way to resolve a client objection
stating things a way as to avoid having the client change their mind
not listening to what client said
reword the objection in a way that addresses the clients needs
avoid stating things in terms of clients benefit
2
Booth rent
percentage of revenue generated from services
self employed, business owner, tax designation, renting a space
self employed, tax designation w specific responsibilities of bookkeeping
3
beauty professionals need to know different compensation structures why?
all employers can allow you choose your own compensation method
you become your own boss and you need to pay yourself
there are many ways employers can pay employees
4
when should you rebook your clients next service
while at spa at end of their appointment
within a week of their first appointment
before 1st appointment
after they leave their appointment
5
Making a point about additional services you offer, you are
marketing
relationship building
ticket upgrading
rebooking
6
providing good quality service must always be your first concern as an esthetician
True
False
7
IRS categorizes indépendant contractors and booth renters as self-employed
False
True
8
job description
act of recommending and selling products to your clients for at home use
document that outlines all duties and responsibilities
9
Income from tips from working at a spa you will
do not report any tips for income tax
don't keep track of tips at all
report all of the tips for income tax
report half of the tips for income tax
10
A good team player does
relationship building
resolving conflicts
both blue and red
11
retailing
practice of recommending additional services to your clients
act of recommending and selling products for at home use
12
if you are recommending and selling additional services to your client you are?
rebooking
public speaking
ticket upgrade (upsell)
retailing

Milady Esthetics CHP9F On the Job Flashcards | StudBud