2024 WTC Week 2 Qualifier Quiz

Ms. Vickers wants to know how much of her last payment was applied to principal. Where would you go in iAssist?

Ms. Jones needs assistance reading the billing statement. What can she NOT find on her statement?

Mr. Ard had a payment change but sent in the old amount causing a late fee and a negative credit report. You should?

The Deed of Trust establishes the lien on the property.

How is interest calculated on a DSI loan?

Which of the following payment methods is NOT considered certified funds?

We can accept Credit Cards as a method of payment.

What provides basic loan terms and a rating of the customer's most recent payments for the last 12 months?

What is a partial payment?

Annessah states we didn't draft her ACH payment, but you see LE in the SF column? What would you advise her?

Mai has 25 years left on her loan. Current interest rates are 3% lower than what she has. What should she consider?

A personal check is considered to be Certified Funds.

When is a billing statement generated if the customer didn't pay until after their grace period?

Where will you view the details of an ARM?

Which chapter of bankruptcy is a liquidation bankruptcy?

Which codes are used to record permanent and temporary authorizations on the Comment tab?

Lorraine requests a payoff. What would you do?

Which screen of iAssist will help you determine why a customer's payment increased?

Ingrid calls in dissatisfied with the service she received. We should immediately transfer her to Management.