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ME Section 12.1 Review Flashcards | StudBud
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ME Section 12.1 Review
ME Section 12.1 Review
10 terms
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4 plays
A #math #blindquiz to introduce the basics of algebra to #8thgrade
Flashcards
10 cards
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Practice quiz
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Questions
10
Answers
1
How do sales quotas put pressure salespeople?
Hell, I don't know dude
It's required
It allows for competition
Productivity, and forces them to work
2
What is an important aspect of a sales contract?
Signatures
Explain all regulations
Disclose all the facts
Disclose all participants
3
What would lying to a prospective customer, which is illegal, be classified under?
Company Policy
Sales Pressure
Legal Issue
Sales Regulations
4
Which of the following do not have a customer loyalty program?
American Express
DECA
Capital One
Starbucks
5
A written report that documents a sales representative's visit with a customer.
CRM
Call Report
Sales Quota
Sales Contract
6
The four steps of training new sales personnel are explanation, demonstration, trial, and...
Critique
Reinforce
Emphasize
Training
7
Oracle & IBM were colleagues in designing a CRM system for Konica, what is this an example of?
Linking Up
Partnership
Contact
Association
8
What is a unit sales goal set for the sales staff to achieve in a specific period of time.
Call Report
E-Mail
CRM
Sales Quota
9
What is the most efficient way to prepare written communication?
Phone Call
Twitter DM, HMU
E-Mail
Text
10
A system that involves finding customers and keeping them satisfied.
Data Analysis
CRM
Customer Loyalty Programs
Communications Program