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Model Sales Call....And Other ADT Fun Facts! Flashcards | StudBud
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Model Sales Call....And Other ADT Fun Facts!
Model Sales Call....And Other ADT Fun Facts!
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Choose the correct multiple choice answer to gain as many points as possible!
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Questions
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Answers
1
When selling the Wireless to Wireless translator, which wireless devices are NOT compatible?
Carbon Monoxide Detectors
All of the above
Smoke Communicators
Heat Sensors
2
Sharing the gift of peace of mind can earn someone _____ when their referral installs ADT.
$100
$50
$125
$25
3
ADT has ______ interconnected monitoring facilities located throughout the US and Canada.
4
2
5
6
4
Of the 10 steps in our Model Sales Call...which step number are you Setting The Agenda?
Step 1
Step 3
Step 5
Step 2
5
In which step do you talk about Fire & Life Safety Protection?
Step 5: The Five Objections
Step 5: The Five Objectives
Step 5: The 5 Objectives
Step 5: The 5 1/2 Objectives
6
In 1863,____ invented a stock ticker and formed the Gold and Stock Telegraph Company in 1867.
Arthur J. Orduna
Joseph W. Franklin
Edward A. Calahan
Alan K. Ferber
7
Mr. Jones is moving and has had ADT service for the last 5 years...relocation credit would be?
Up to $149 off install and 20% off add-ons.
Up to $399 off install and 25% of add-ons.
Up to $399 off install and 50% of add-ons.
Up to $500 off install and 25% off add-ons.
8
How often should a sales rep with ADT use the Model Sales Call?
Only on Mon, Wed and Fri.
Sometimes.
100% of the time!
Most of the time.
9
At ADT, what are the 5 Steps to Close?
Address Objection, Expose, Show Concern, Smile, Go For Close
Observe, Find, Care, Ask Why, Go For Close
Listen, Isolate, Empathize, Address Objection, Go For Close
Show up, Be Personable, Ask Why, Give Prices, Go For Close
10
In early ____, Tyco International announced that it was acquiring Brink's Home Security.
2010
2009
2007
2011
11
After the customer lets you in and you exchange pleasantries, say...
Start walking around the outside of the home.
Let's take a look at your existing alarm system!
Wow, you really live far out here..took forever to get here!
Why don’t we sit at the kitchen table and talk?
12
Which step would you say, "which door do you use most often? Let's start there..."
Step 3: The Agenda
Step 2: Warm Up / Rapport Building
Step 4: The Needs Analysis
Step 7: The Walkthrough Why ADT / Home Automation
13
What do the initials ADT stand for?
American District Telegraph
Automated District Telecom
All Da Time
America's Distinct Technology
14
Where is the corporate head office located?
Boca Raton, FL
Albany, NY
Arlington, TX
Knoxville, TN
15
Which of the following is
NOT
one of the five objectives?
Help Deter Threats
Observe & Manage Events In & Around Your Home
Help Avoid Confrontation
Maximize Loss
16
When setting the agenda, about how long should your appointment last?
1 hour to 2 hours.
Part of the day.
30 to 45 minutes.
Most of the day.
17
Which of the following can you
NOT
do at www.myadt.com?
Download Updates for your alarm system
Email Homeowner's Insurance Certificate
Test your alarm system
Update Emergency Contact List
18
Which guarantee would an Army brat most appreciate?
Mover's Package Guarantee
Theft Protection Guarantee
USAA Promotions
Money-Back Service Guarantee
19
THEFT PROTECTION GUARANTEE: ADT may reimburse up to__ if you suffer loss when system is armed.
$1,000
$5,000
$500
$150
20
Here are the 3 different Options to choose from....
VideoControl, Video Lite and Traditional Remote
Remote, Traditional and Video Lite
Control/Video, Remote and Traditional
Traditional, Control and Video
21
Which of the following is
NOT
one of the five objectives?
Maximize Loss
Help Avoid Confrontation
Observe & Manage Events In & Around Your Home
Help Deter Threats
