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Business Ch 8,9,10 Flashcards | StudBud
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Business Ch 8,9,10
Business Ch 8,9,10
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1
Which of the following types of business ownership raise capital by offering shares of stock to stockholders
a single franchise
a partnership
a sole proprietorship
a corporation
2
Getting into the field and visiting shops and talking to owners, managers, educators, and professionals is known as
Visiting
Interacting
Interviewing
Networking
3
Who is your personnel?
clientele
competition
customer base
staff
4
This is a powerful medium to build your reputation and attract new clients
Mail
The Internet/Social Media
Telephone
Smiling
5
Which of the following is the act of recommending and selling products to your clients for at-home use?
Ticket Upgrading
Servicing
Upselling
Retailing
6
What is a benefit for someone to rent a booth at a salon/spa
To receive a regular, steady salary
To set up ones own business
To receive full health benefits
To gain full-time employee status
7
These supplies are used in daily business operations
Services
Retail
Consumption
Merchandise
8
Which of the following is LEAST likely to happen if you do not pay back your student loans?
You will not be allowed to graduate.
You will face legal action.
You will default on those loans.
You will harm your personal credit.
9
The average time a potential employer will spend scanning a resume before deciding whether to grant an interview is
4 minutes
2 minutes
20 seconds
20 minutes
10
What should you emphasize on your resume?
Accomplishments
Info on why you left last employer
Personal Information
Salary requirements
11
The first reality of a service position is that your career revolves around
your clients
your boss
you
the general public
12
The practice of regularly and successfully recommending and selling additional services to your clients
ticket upgrading
retailing
public speaking
rebooking
13
In order to meet your clients needs, you must do all of the following EXCEPT
Put yourself first
Be a lifelong learner
Be Punctual
Be true to your word
14
Which is LEAST likely to be true when working as an employee in a spa
You will work on salary basis
You will work on commission basis
You will work as an independent contractor
You will work on a salary + commission basis
15
Your first job in this industry will also likely be your
Best
Most lucrative
Most difficult
Only
16
Which of the following is a LEGAL question an interviewer can ask a job candidate
Are you physically able to perform this job?
Are you a U.S. citizen?
What is your native language?
How old are you?
17
A salary-plus-commission arrangement is sometimes called a(n)
Upsell
Percentage
Default
Guarantee
18
Which of the following is likely to increase a professionals chances of quickly building a solid and loyal clientele?
Employ advanced marketing and publicity strategies.
Concentrate on a common, popular niche within the beauty business.
Live and work in a rural area or small town.
Select a specific location where the competition for clients is saturated.
19
What should be the primary concern when constructing the best physical layout for a spa?
Cost
Decor
Maximum Efficiency
Retail + Sales
20
Which type of spa shares a national name, consistent image, and business formula that is used at every location
Day Spa
Franchise
Med Spa
Booth Rental
21
Which of the following should you AVOID in order to become a good team player
Negativity
Being Subordinate
Relationship Building
Resolving Conflicts
22
Which of the following BEST defines a resume?
an oral summary of a persons education and work experience
a written summary of a persons education and work experience
thorough comprehensive, written description of education + work experience
thorough, comprehensive, oral description of education + work experience
23
To understand the strategies for successfully taking tests is to be ______.
career ready
psychologically fit
test-wise
hardworking
24
The process of reaching logical conclusions by employing logical reasoning is called
Guessing
Intuition
Deductive reasoning
The answer is always b
25
What is the best way to record your tips and additional income
Enter them into a spreadsheet immediately after a client tips you.
Keep a daily log.
Guesstimate as best you can while you are preparing your annual taxes.
Keep a monthly log.
26
Which of the following is an essential set of benchmarks that, once achieved, helps you to realize your mission + vision
goals
statements
objectives
policies
27
What should you do if you have a conflict with a coworker
You should be willing to discuss conflict with others who are not involved
You should be willing to leave the conflict unresolved
You should be willing to escalate the conflict if necessary
You should be willing to resolve conflict
28
If you are interested in booth rental, which of the following states should you NOT move to?
Pennsylvania
California
Florida
New York
29
This is a guide to the actions of the organization
Business Plan
Vision Statement
Goal
Mission Statement
30
Which part of your business plan should outline all of the research obtained regarding the clients your business targets
marketing plan
mission statement
vision statement
organizational plan
31
How does the U.S. Internal Revenue Service (IRS) categorize independent contractors and booth renters
as part-time employees
as self-employed workers
as temporary workers
as full-time employees
32
You will base your business location on which of the following
how many cars drive by per hour on average
proximity to your home
costs of rent, lease, and utilities
your primary clientele and their needs
33
A booth rental is perfect for individuals who wish to take a stepping-stone approach to business ownership
False
True
34
In this compensation structure, the employer pays you a percentage of the gross service sales you generate.
Salary + Commission
Salary
Commission
Hourly
35
Which of the following is true if you are an owner of a salon or spa
You are guaranteed to have small profits
You are guaranteed to have large profits
You are guaranteed to have losses
There is no guarantee of any profits
36
Which of the following is the key to teamwork?
Competition
Determination
Communication
Ambition
37
Which part of your business plan should include a description of how the business will run administratively
organizational plan
vision statement
mission statement
marketing plan
38
The basic question or problem in a test question is known as a
Response
Stem
Post
query
39
How long is it MOST likely to take to determine and complete all of the aspects of starting your business?
1 month
6 months
1 year
10 years
