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#miladybusiness
Flashcards
70 cards
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Practice quiz
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Host live
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Questions
70
Answers
1
How do you determine what type of market a salon will serve?
Watch salon's advertising
Sit in parking lot and watch
Check instagram
Ask a friend
2
When answering an essay question:
Consider options
Outline your answer
Reflect on subject
Write one sentence
3
Supplies sold to clients are referred to as:
Crap
Stuff
Supplies
Retail
4
The following should be the primary focus of a resume.
Scented paper
Irrelevant work experience
Personal hobbies
Achievements and accomplishments
5
How many pages are in a resume?
Three
Two
Four
One
6
When observing a salon check to see if technicians are:
Cute
Funny
Professional and well-groomed
Chewing gum
7
Prior to opening a business you must contact local authorities regarding a business license.
True
False
8
Best way to prepare for an exam.
Avoid cramming the night before
Play loud music while studying
Study while tired
Study when drunk
9
When searching for a salon it is important to find one that:
Pays the highest wage
Doesn't require a license
Matches your preferences
Expects perfection
10
Malpractice insurance is purchased by the:
Client
Salon owner
Employee
Landlord
11
Regular customers that you serve steadily are considered your:
Clientele
Client base
Personal patrons
Regulars
12
You should always send a thank you note after an interview.
True
False
13
Diplomas, awards, your resume, before and after photos of services should be in your portfolio.
True
False
14
Insurance policies protect salon owners against:
Overcharging
Malpractice lawsuits
Unsanitary conditions
Bad employees
15
What is an area of importance to salon owners today?
Transportation
Nationality
Consumer safety
Life insurance
16
When should you advertise for a special event?
Well in advance
The day before
Never
A week before
17
What is it called when you book your clients next reservation before they leave?
Referral
Good business
Rebooking
Marketing
18
What do we use to prevent overstocking and supply shortages?
An appointment book
A business plan
Purchase records
Receipts
19
Paying employees should always come first.
False
True
20
Striving to help, pitching in, sharing knowledge, and being positive are signs of being a:
Problem solver
Team player
Good coworker
Complainer
21
Supplies used in business operations are referred to as:
Consumption supplies
Retail supplies
Office supplies
Cleaning supplies
22
Three types of ownership are individual, partnerships, and:
Multiple
Stockholder
Corporation
Franchise
23
The best form of advertising is on the radio.
False
True
24
Primary concern in salon design should be:
Maximum efficiency
Walking traffic
Sufficient parking
Convenient location
25
Understanding the strategies for successfully taking tests is known as being:
Test-wise
A cheater
A good test taker
Intelligent
26
What are activities that promote the salon in a favorable light referred to as?
Operating
Advertising
Servicing
Planning
27
What is most important when preparing for an interview?
What to eat before
Smoking
Time of day
Wardrobe and overall appearance
28
Tips are reported as income.
False
True
29
One of the most important considerations when opening a salon is:
Clientele
Prices
Style
Location
30
What is the largest expense in operating a salon?
Insurance
Rent
Supplies
Salaries
31
Is it illegal to ask questions about race/ethnicity or religion.
Yes
No
Sometimes
Maybe
32
When booking appointments, salon services should be sold in terms of:
Technician preference
What mood you're in
Time on the book
Client preference
33
Before you choose a place of employment you must:
Attend classes
Get you hair done there
Define career goals
Send a resume
34
What will determine how many people you will have on staff?
How nice you are
Size of salon
Number of clients
How much you pay employees
35
What is the basic question or problem referred to as when test taking?
Body
Bottom
Summary
Stem
36
First thing you should do when looking for a salon.
Obtain a list of area salons
Hire someone to look for you
Practice your skills
Call for an appointment
37
What type of ownership is it when stockholders share the profits?
Franchise
Partnership
Proprietorship
Corporation
38
How much of total gross income should be spent on advertising?
10%
3%
5%
8%
39
It is important to be familiar with the products being sold, and to be:
Confident
Forceful
Friendly
Boring
40
In the service business your job revolves around:
Your schedule
Your interests
What supplies you have
Serving your clients
41
What is the most common way to be compensated in an entry-level position?
Commission
Salary
Cash
Self employment
42
Upselling and ticket upgrading are the same thing.
False
True
43
Salon owners share their success by offering:
Incentives
Free advice
Counseling
Attitude adjustments
44
What is most important to a potential employer?
Building a clientele and retail
Doing family's nails
Having friends in the industry
Record keeping
45
The process of reaching logical conclusions.
Logical networking
Logical thinking
Deductive reasoning
Conclusive deductions
46
Not repaying a loan is called defaulting.
False
True
47
What must you have in order to borrow money to open a business or buy a house?
Expenses
Good tips
Good credit
Federal aid
48
You should have pictures of your children in your portfolio.
False
True
49
Compensation with a salary and a bonus of sales is called:
Salary plus commission
Retail plus tips
Commission
Tips plus salary
50
What is the first step in seeking financing to open a salon?
Good credit
Business name
Go to the bank
Business plan
51
What is an agreement between salon owner and building owner?
Bylaws
A contract
Rent
A lease
52
What is the usual percentage for a tip?
20
25
15
10
53
When interviewing, you should consider skill level, grooming, communication and:
Attitude
Sex
Age
Race
54
How do you estimate income and expenses?
Receipts
Budget
Appointment book
Tax return
55
Increasing service prices is one way to increase your income.
False
True
56
It should take no more than ______ minutes to respond to a question during an interview.
4
1
2
3
57
Being on time is respectful to your coworkers and your:
Self
Friends
Clients
Employer
58
A job description should contain:
Salary
Duties and responsibilities
Activities
Time off
59
A business plan should project income and expenses for up to how many years?
10
5
7
2
60
It is important to observe a salon and contact them:
Never
After graduation
While you are a student
After passing state board
61
A large part of salon business is handled by:
Instagram
Computer
Texting
Telephone
62
Having a role model with qualities you would like to develop helps improve performance.
True
False
63
When two answers are the same in multiple choice testing:
Both are right
Both are stupid
Both are wrong
Both are acceptable
64
A useful tool used in securing employment.
Smooth talking
Employment portfolio
Employment history
Personal background
65
Salon policies assure that clients and associates will be treated more fairly.
False
True
66
You should except a cigarette or gum during an interview.
True
False
67
What happens if you wait to to find a job after graduation?
Never go to state board
Make lots of money
Take the first offer
Never find a job
68
Choose a salon with clients that:
No show
Are trendy
Best fit you
Have money
69
Once the client has decided to buy something, quit:
Talking
Worrying
Selling
Working
70
Feedback on job performance is usually given during an:
Argument
Evaluation
Interview
Appointment