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Mid-year Exam_General Industry_ALL Students_MASTER
Mid-year Exam_General Industry_ALL Students_MASTER
40 terms
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#Marketing #Business #General Industry
Flashcards
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Questions
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Answers
1
The mix of males and females in a work place can most closely be defined as its level of:
Experiential diversity
Cultural diversity
Ethnic diversity
Gender diversity
2
A positive attitude
None of the above
Does not influence job performance
Requires constant self evaluation
Is important for job satisfaction
3
Employment evaluations :
are always formal
are based on self evaluations
measure technical abilities, work habits, productivity&personal interaction
never affect promotions
4
What is first aid?
Advanced care provided for injury or sudden illness
Emergency care provided before professional emergency care is available
Identifying the immediate cause of an illness
Immediate treatment of injuries only
5
Which one of the following is an example of non-verbalcommunication?
Talking on the phone
Whispering
Making a speech
Frowning
6
Cultural diversity refers to
people learning to believe in similar ideas
specific characteristics of one culture
people learning to believe in different ideas
mixing or blending of ideas from different cultures
7
A business plan should include:
The names of the employees
A description of the business
Directions for how to get to the building
The names of potential customers
8
Which of the following is an example of plagiarism?
All of the above
Copying someone else’s work
Not properly citing someone else’s work when writing a paper
Using a magazine or journal article word for word
9
Which of the following statements is true?
Ethics are guidelines for good business practices
Companies should use unethical means to increase their profits
Ethics does not include honesty, integrity and fairness
Everyone’s ethics are the same
10
In order to manage your time effectively you should:
Develop a list of goals for home and work
Check the time on your cell phone
Create a flow chart to depict your annual routine
Prioritize your list annually
11
Which of the following demonstrates a collaborative project with other students, classrooms or schools using technology?
All of the Above
Discussion forums
Video Conferencing
Interactive web-sites
12
Safety procedures when participating in on-line communities include:
Never disclose word passwords
All of the above
Never arrange to meet anyone you do not know
Never give out personal information
13
Policies and procedures should be in writing because:
They will not be followed otherwise
Helps staff to know what is expected of them & consistent customer service
Workers can’t remember otherwise
They’re required by the Federal Trade Commission
14
Which of the following are ways that technology can be used to present information such as reports, presentations?
All of the Above
Websites
Showbie
PowerPoint Presentation
15
Arranging the environment to fit the person is:
Physical science.
Economics
Ergonomics
Pays more
16
Material Safety Data Sheets (MSDS) must contain:
All of the above
Precautions for safe handling and use
The physical and health hazards
The identity of the chemical
17
Universal precautions are an approach to infection control by
Treat blood & certain body fluids as if they're infectious
Give vaccinations to everyone suspected of being infected
Taking precautions only when you're handling infected blood
Talking when a patient is being examined by a doctor
18
Characteristics of a good employee include:
Returning from lunch no more than 10 minutes late
Chewing gum and focusing only on your individual job
Showing up on time and respecting the rights of others
Having clean fingernails and an extravagant hairstyle
19
The following are phases of problem solving:
Analysis and Generate alternatives
All of the above
Implementation and evaluation
Consider the task and Analysis
20
What is the first thing you do after your interview?
Call person you interviewed with
Contact present employees
Follow up with a thank you letter
Go On-line check & out website
21
Which of the following can be asked before leaving your interview:
What are the employee benefits?
Can I work from home?
How’s the vacation time?
What does this job pay?
22
Sharing, distributing or using someone’s username and password is in direct violation of the school’s:
Discipline/Student Conduct Policy
Student Due Process Policy
Connect Ed Policy
Computer and Internet Access Policy
23
To prevent back injury, bend your knees when lifting heavy objects:
To get the best grip with your hands
To keep the load as low as possible
To allow your stronger leg muscles to do the work
To keep from dropping load on your feet if it is too heavy
24
OSHA stands for:
Office of Science and Hazard Association
Occupational Safety and Health Administration
Occupations Sciences Health Assessment
Opportunity for Safety and Health
25
Which one of the following is an example of verbal communication?
Eye contact
Hand gesturing
Writing a letter
Smiling
26
Which one of the following should always accompany your resume?
Portfolio
Cover Letter
Photograph
Reference sheet
27
The lowest hourly wage an employer is allowed to pay someone who does not also receive tips is called:
Minimum wage
A modest working wage
Entry-level salary
The median income
28
Professional behavior
is determined by your employer
may change depending on the job
includes reliability, honesty, responsibility and ethics
is not influenced by community values
29
Self motivation is:
not necessary to be successful
Individually driven
the result of external factors
determined by your employer
30
A company which discriminates against a customer on the basis of that person’s race or religion is:
Acting in violation of Civil Rights Law
Behaving ethically
In violation of the Sherman Anti-Trust Act
31
Copies of Material Safety Data Sheets (MSDS) must be:
Attached to each container of chemicals
Kept in an area where you may use them during work
Kept in a first aid station
Mailed to OSHA
32
The following is a characteristic of an entrepreneur:
Self-motivated
Usually good at everything attempted
Avoids adversity
Never takes risks
33
Most workers who have had eye injuries
Wear eyeglasses.
Wear contact lenses.
Do not have 20/20 vision.
Do not wear eye protection when they should
34
A system for deciding what is right or wrong is called:
A political system
Voting system
A production system
Ethics system
35
Which federal law mandates that all public buildings are accessible to people with disabilities?
Food and Drug Administration
OSHA (Occupational Safety and Health)
Civil Rights law
ADA (American Disabilities Act)
36
Which of the following are examples of the payroll process:
All of the Above
Federal Taxes
Insurance deductions
State taxes
37
An hypothesis is:
Something taken to be false for purpose of an argument
All of these
A tentative explanation for a problem or observation
A conclusion
38
What is the important first step in a first aid procedure involvingserious injuries?
Move the victim
Call for emergency medical services
Control bleeding
Start CPR
39
Goals:
All of the above
Must be short term only
Provide direction to your life
Are not necessary
40
A controlled locked access entrance may have a special device thatscans a worker’s:
ID card or Badge
Fingerprints
Hair color
Footprint