Business English - Chapter 1.2 Key Terms Review

Any disturbance that confuses or reduces the clarity of a message is called a:

What is the use of visual aids or graphics to communicate an idea or concept called?

refers to English language usage that follows accepted rules for spelling, grammar, and punctuation?

Anything that prevents clear, effective communication is called a:

Nonverbal messages sent through gestures, facial expressions, posture, and other body actions are known as:

What is the physical space between two individuals known as?

When the sender says or does something that causes the receiver to stop listening, it is known as a:

What is the term for recording words through written channels to communicate?

What is the term for speaking words to communicate, also known as oral communication?

a comm. barrier that occurs when the receiver says/does something that causes the sender's message not to be received.

What is the environment or setting in which something occurs or is communicated called?

The attitude a person projects with the tone and pitch of one’s voice is referred to as: