21st Century Workplace Readiness Skills

Consistently works to the best of one’s ability and is diligent and dependable.

Maintains a safe work environment by adhering to safety guidelines.

Reads and interprets workplace documents and writes effectively.

Listens attentively and asks questions to clarify meaning; articulates ideas clearly in a manner that's appropriate.

Independently looks for ways to improve the workplace and accomplish tasks.

Anticipates and addresses the needs of customers and is courteous.

Values individual differences and works collaboratively with people of diverse backgrounds and viewpoints.

Open to new ideas and ways of doing things; continuously develops professional skills and knowledge.

Sound reasoning to analyze problems.

Negotiates diplomatic solutions to interpersonal and workplace issues.

Complies with laws, procedures, and workplace policies; honesty and respect.

Maintains a working knowledge of devices, hardware, software, and applications.

Plans, prioritizes, and adapts work goals to manage time and resources effectively.

Meets organizational expectations regarding work schedule, behavior, appearance, and communication.

Shares responsibility for collaborative work.

Locates information efficiently, evaluates the credibility and relevance of sources and facts.

Understands basic Internet and email safety and follows workplace protocols to maintain the security of information.

Considers the social, economic, and environmental impacts of one’s actions.

How to select and safely use industry-specific technologies, tools, and machines to complete job tasks effectively.

Plans, implements, & manages personal & professional development goals related to education, career, finances, & health.

Employs originality and resourcefulness.

Applies mathematical skills to complete tasks as necessary.