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Principles of Business Chapter 9- Semester 2 Flashcards | StudBud
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Principles of Business Chapter 9- Semester 2
Principles of Business Chapter 9- Semester 2
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1
The first interview in the hiring process is called a
initial interview
application
processing
screening interview
2
A ____ is a fixed payment for work and is expressed as an annual figure. It is paid in periodic equal payments.
pay check
salary
pay period
bonus
3
Unfair treatment of an individual based on his or her race, color, religion, sex, national origin, age, or disability is
discrimination
OSHA
screening interview
collective bargaining
4
_______ is payment to an employee for work performed including wages salaries, incentives, and benefits.
Compensation
Piecework
Competitive Wages
Commission
5
Worker who primarily uses mental abilities and knowledge acquired in higher education.
white-collar worker
human resources
blue-collar worker
arbitration
6
Wage based on a rate per unit of work completed.
commission
salary
bonus
piecework
7
Occurs when a third party reviews the case made by both sides of a negotiation.
human resources
discrimination
telecommuting
arbitration
8
Days each year employees can use for personal reasons.
benefit leave
flextime
personal leave
family leave
9
Uninvited conduct toward a person because of his/her race, gender, religion, national origin, disability, or age is ____
treatment
discrimination
harassment
offense
10
Form of noncash compensation received in addition to a wage or salary.
compensation
benefit
salary
commission
11
Group of workers united as a single body to protect and advance the rights and interests of its members.
white-collar worker
team worker
labor union
blue-collar worker
12
Income paid as a percentage of sales made by a salesperson.
bonus
salary
benefit
commission
13
The location, physical conditions, and emotional atmosphere in which employees work is the ____.
work environment
factory
office
workplace
14
Money added to an employee’s base pay.
commission
benefit
bonus
salary
15
Fixed payment for work that is expressed as an annual figure.
bonus
salary
commission
benefit
16
Defines a position and expectations of a job.
human resources
job description
arbitration
benefit
17
Arrangement where two part-time employees handle the responsibilities of a single full-time position.
telecommuting
work environment
flextime
job sharing
18
_______ is a general reduction in the number of employees within a company.
Firing
Unemploying
Layoffs
Downsizing
19
Occurs when union workers temporarily refuse to work.
flextime
arbitration
personal leave
strike
20
A formal negotiation process between management and unions to resolve issues is called...
mediation
arbitration
collective bargaining
none of these
21
The payment to an employee for work performed is ____.
incentives
benefits
compensation
rewards
22
Worker whose job involved physical labor.
human resources
blue-collar worker
white-collar worker
piecework
23
Employees who work for a business.
human resources
staff
blue-collar worker
white-collar worker
24
Education for people who have already completed their formal schooling and training is called ____.
job skills
professional development
career training
certification training
25
____ is the process of hiring, training, and developing employees.
Human resources management
Hiring
Staffing
Recruiting
26
The strategy used to find people who are qualified for the position
recruiting
firing
hiring
training
27
a neutral person meets with each side of a negotiation in an attempt to find a solution that both sides will accept
negotiating
Collective bargaining
Arbitration
mediation
28
Policy allowing employees to adjust work schedules to better match personal schedules.
personal leave
piecework
telecommuting
flextime
29
Arrangement where employees work away from the business site.
arbitration
strike
telecommuting
drive time
30
1. OSHA assures safe and healthful working conditions for employees by setting and enforcing standards.
True
False
31
_ is a science concerned with designing and arranging things people use so that they can interact efficiently and safely
human resource managment
Economics
political science
Ergonomics
32
According to the two-factor theory, factors that lead to employee satisfaction are called ____ factors.
motivation
hygiene
needs
reliance
33
Time off work for certain life events.
family leave
telecommuting
benefit
personal leave
34
A(n) ____ defines the position and expectations of a job.
Application
Posting
Job listing
Job description
35
The employees who work for a business are called ____.
recruiters
human resources
staff
workers